Quick and Easy Steps to Fix Samsung Galaxy A6 2019 Black Screen of Death

How to fix a Samsung Galaxy A6 2019 smartphone that is stuck on black screen of death (easy steps)

If you own a Samsung Galaxy A6 2019 and have encountered the frustrating issue of a black screen, don’t panic! This problem, often referred to as the “Black Screen of Death,” can be resolved with a few simple steps. In this article, we will guide you through the process of troubleshooting and fixing this issue on your Samsung Galaxy A6 2019.

Table Of Contents

Step 1: Force Restart

The first thing you should try when faced with a black screen on your Samsung Galaxy A6 2019 is a force restart. To do this, press and hold the Power button and the Volume Down button simultaneously for about 10 seconds. Release the buttons when you see the Samsung logo appear on the screen. This should force the device to restart and may resolve the black screen issue.

Step 2: Charge and Check Connections

If the force restart doesn’t work, the next step is to make sure your device has enough battery power. Connect your Samsung Galaxy A6 2019 to a charger and leave it for at least 30 minutes. After this time, try turning on the device again. If the screen remains black, check the charging cable and port for any damage or loose connections. Sometimes, a faulty charger or cable can cause the black screen problem.

Step 3: Boot into Safe Mode

If the previous steps didn’t solve the issue, try booting your Samsung Galaxy A6 2019 into Safe Mode. This mode disables all third-party apps and allows you to identify if one of them is causing the black screen problem. To enter Safe Mode, press and hold the Power button until the Samsung logo appears. Then, press and hold the Volume Down button until the device finishes restarting. Release the Volume Down button when you see “Safe Mode” displayed on the bottom left corner of the screen. If your device’s screen works fine in Safe Mode, it means that one of your installed apps is causing the problem.

Note: If your Samsung Galaxy A6 2019 still has a black screen after following these steps, it’s recommended to contact Samsung support or visit an authorized service center for further assistance. They will be able to diagnose the issue and provide a solution tailored to your specific device.

By following these quick and easy steps, you should be able to resolve the black screen issue on your Samsung Galaxy A6 2019. Remember to always backup your important data before attempting any troubleshooting steps to prevent potential data loss. We hope this guide has been helpful and that your device is back to working normally in no time!

Causes and Symptoms of Samsung Galaxy A6 2019 Black Screen of Death

The black screen of death on a Samsung Galaxy A6 2019 can be caused by various factors. Here are some common causes and symptoms:

Software issues: A software glitch or a system update can cause the device to freeze and display a black screen. This can happen due to incompatible apps, malware, or corrupted system files.
Hardware problems: The black screen issue can also be caused by hardware problems such as a faulty screen, battery, or motherboard. Physical damage to the device can also result in a black screen.
Power-related problems: Insufficient battery charge or a faulty charging cable/adapter can prevent the device from powering on, resulting in a black screen.

Some common symptoms of the black screen of death on a Samsung Galaxy A6 2019 include:

No display on the screen, complete darkness
No response from the device when pressing the power button
The device may vibrate or make notification sounds, indicating that it is powered on, but the screen remains black
The device may show LED notifications or respond to touch input, but the screen remains black

It’s important to identify the cause of the black screen issue in order to apply the appropriate troubleshooting steps. This can involve software troubleshooting, checking hardware components, and ensuring proper power supply to the device.

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Quick Fixes for Samsung Galaxy A6 2019 Black Screen of Death

If you are experiencing the “Black Screen of Death” issue on your Samsung Galaxy A6 2019, there are several quick fixes you can try before seeking professional help. Here are some troubleshooting steps to help you resolve the issue:

Perform a Forced Restart: Press and hold the power button and volume down button simultaneously for about 10-15 seconds until the device vibrates and restarts. This can help refresh the system and resolve minor software glitches that may be causing the black screen.
Check the Power Source: Make sure your device is properly charged or connected to a power source. A battery that is completely drained may result in a black screen. Plug in your device and wait for a few minutes to see if it powers on.
Remove External Accessories: Disconnect any external accessories, such as headphones or charging cables, from your device. Sometimes, a faulty accessory can cause the screen to go black. Restart your device after disconnecting the accessories to check if the issue is resolved.
Boot into Safe Mode: Restart your device and, when the Samsung logo appears, press and hold the volume down button until the device finishes restarting. This will boot your device into Safe Mode, where only essential system apps and services are loaded. If the black screen issue is resolved in Safe Mode, it could indicate a problem with a third-party app. You can try uninstalling recently installed apps to identify the culprit.
Factory Reset: If none of the above methods work, you can try performing a factory reset on your device. This will erase all data and settings, so make sure to back up your important files before proceeding. To do a factory reset, go to Settings > General management > Reset > Factory data reset. Follow the on-screen instructions to complete the process.
Contact Samsung Support: If the black screen issue persists even after trying the above methods, it is recommended to contact Samsung support or visit a Samsung service center for further assistance. They may be able to diagnose and resolve the issue with your device.

Remember to always handle your device with care and follow the manufacturer’s instructions when troubleshooting. These quick fixes are meant to be performed by users but if you are unsure or uncomfortable with any step, it’s best to seek professional help.

Advanced Solutions to Resolve Samsung Galaxy A6 2019 Black Screen of Death

If your Samsung Galaxy A6 2019 is experiencing the black screen of death, where the screen remains unresponsive and displays nothing, there are several advanced solutions you can try to resolve the issue. Follow these steps to troubleshoot and fix the black screen problem on your device.

1. Force Restart

A simple force restart can often resolve minor software glitches causing the black screen. To force restart your Samsung Galaxy A6 2019, press and hold the Power and Volume Down buttons simultaneously for about 10 seconds. Release the buttons when the device vibrates and the Samsung logo appears.

2. Battery Drain Reset

In some cases, the black screen can be caused by a glitch in the battery management system. To perform a battery drain reset, follow these steps:

Connect your device to the original charger and let it charge for at least 30 minutes.
Press and hold the Power and Volume Down buttons simultaneously for about 10 seconds, or until the device restarts.
Release the buttons when the Samsung logo appears.

3. Safe Mode

Booting your Samsung Galaxy A6 2019 into Safe Mode can help determine if a third-party app is causing the black screen problem. To enter Safe Mode, follow these steps:

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Press and hold the Power button.
When the Power off option appears, tap and hold it.
When prompted, tap on “Safe Mode” and then tap “Restart.”

If your device boots up in Safe Mode without the black screen issue, it indicates that a third-party app is causing the problem. Uninstall recently installed apps one by one to identify the culprit.

4. Factory Reset

Performing a factory reset can help resolve persistent software issues causing the black screen problem. However, please note that a factory reset will erase all data and settings on your device, so make sure to back up your important data beforehand. To perform a factory reset, follow these steps:

Step	Action
1	Go to the “Settings” app on your device.
2	Scroll down and tap on “General Management.”
3	Tap on “Reset.”
4	Select “Factory Data Reset.”
5	Tap on “Reset” and enter your device’s PIN or password if prompted.
6	Finally, tap on “Delete All” to confirm and initiate the factory reset process.

After the factory reset is complete, set up your device as new and check if the black screen problem has been resolved.

If none of the above solutions work, it is recommended to contact Samsung customer support or visit an authorized service center for further assistance.

FAQ:

What is the black screen of death on Samsung Galaxy A6 2019?

The black screen of death on Samsung Galaxy A6 2019 refers to a situation where the phone’s screen becomes unresponsive and remains black. This can happen due to various reasons such as software glitches, hardware issues, or a combination of both.

How can I fix the black screen of death on my Samsung Galaxy A6 2019?

There are several quick and easy steps you can try to fix the black screen of death on your Samsung Galaxy A6 2019. First, try performing a force restart by holding down the power button and volume down button simultaneously for about 10 seconds. If that doesn’t work, try charging your phone for at least 30 minutes and then attempting the force restart again. If these steps do not resolve the issue, you may need to consider seeking professional help or contacting Samsung support for further assistance.

Can a software glitch cause the black screen of death on my Samsung Galaxy A6 2019?

Yes, a software glitch can be one of the causes of the black screen of death on your Samsung Galaxy A6 2019. Sometimes, an app or the operating system may encounter an error or crash, leading to a black screen. In such cases, performing a force restart or clearing the cache partition can often fix the issue.

What should I do if the black screen of death on my Samsung Galaxy A6 2019 persists even after trying the quick fixes?

If the black screen of death on your Samsung Galaxy A6 2019 persists even after trying the quick fixes, it is recommended to seek professional help. The issue could be due to a more serious hardware problem that requires technical expertise to diagnose and fix. Contact Samsung support or visit an authorized service center to get the necessary assistance.

Is it possible to prevent the black screen of death issue on my Samsung Galaxy A6 2019?

While it’s not always possible to prevent the black screen of death issue on your Samsung Galaxy A6 2019, there are some steps you can take to minimize the chances of encountering this problem. Keeping your phone’s software and apps up to date, avoiding installing potentially problematic apps from unknown sources, and regularly restarting your device can help maintain its overall performance and reduce the risk of facing the black screen of death.