How to Troubleshoot and Resolve the 'Snapchat Keeps Stopping' Error on Galaxy A20

How to fix a Galaxy A20 with ‘Snapchat keeps stopping’ error

If you’re experiencing the frustrating issue of Snapchat constantly crashing on your Galaxy A20, you’re not alone. Many users have reported this problem and it can be quite disruptive to your Snapchat experience. However, there are several troubleshooting steps you can take to resolve the issue and get back to enjoying Snapchat on your device.

Table Of Contents

Clear App Cache and Data

One of the first things you should try when Snapchat keeps stopping on your Galaxy A20 is to clear the app’s cache and data. This can help fix any corrupted files or settings that may be causing the issue. To do this, go to Settings > Apps > Snapchat, then tap on “Storage” and select “Clear cache” and “Clear data”. This will not delete your Snapchat account or the snaps you’ve saved, but it will reset the app to its default settings.

Update Snapchat

Another common cause of Snapchat crashing is an outdated version of the app. Make sure you have the latest version of Snapchat installed on your Galaxy A20. Simply go to the Google Play Store, search for “Snapchat”, and tap on “Update” if an update is available. Keeping your apps up to date is important for stability and bug fixes.

Restart Your Device

Sometimes a simple restart can solve the Snapchat crashing issue on your Galaxy A20. Restarting your device can refresh the system and clear out any temporary files or processes that may be causing problems. Press and hold the power button on your device, then select “Restart” from the options that appear. Wait for your device to fully restart, then open Snapchat again to see if the issue is resolved.

Troubleshooting Steps for ‘Snapchat Keeps Stopping’ Error on Galaxy A20

If you are experiencing the issue of Snapchat constantly crashing or stopping on your Samsung Galaxy A20 device, there are several troubleshooting steps you can try to resolve it:

Restart your device: Sometimes, a simple restart can fix temporary software glitches that may be causing the Snapchat app to crash. Press and hold the Power button, then select “Restart” to reboot your Galaxy A20.
Clear Snapchat cache: Clearing the app’s cache can help resolve issues related to temporary data and files. Go to Settings > Apps > Snapchat > Storage, then tap on “Clear Cache”.
Update Snapchat: Make sure you have the latest version of Snapchat installed on your device. Go to the Google Play Store, search for “Snapchat”, and tap on “Update” if an update is available.
Enable App Permissions: Check if Snapchat has all the necessary permissions enabled on your Galaxy A20. Go to Settings > Apps > Snapchat > Permissions, then make sure all the required permissions, such as camera and storage access, are enabled.
Disable Battery Optimization: Battery optimization settings may interfere with Snapchat’s performance. Go to Settings > Device Care > Battery > App Power Management > Snapchat, then disable the “Optimize battery usage” option.
Clear Galaxy A20 cache partition: Clearing the cache partition can help resolve system-related issues. Turn off your device, then press and hold the Volume Up and Power buttons simultaneously until the Samsung logo appears. Use the Volume Down button to navigate to “Wipe Cache Partition” and press the Power button to confirm. Once the process is complete, select “Reboot system now”.
Reinstall Snapchat: If none of the previous steps work, try uninstalling and reinstalling the Snapchat app. Go to Settings > Apps > Snapchat > Uninstall, then go to the Google Play Store and reinstall the app.
Contact Snapchat support: If the issue persists, you may need to reach out to Snapchat’s support team for further assistance. They can provide specific troubleshooting steps or updates related to the Snapchat app.

By following these troubleshooting steps, you should be able to resolve the ‘Snapchat Keeps Stopping’ error on your Samsung Galaxy A20 device and enjoy using the app without any interruptions.

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Clear the App Cache and Data

One of the first steps to troubleshoot and resolve the “Snapchat Keeps Stopping” error on your Galaxy A20 is to clear the app cache and data. This process can help fix any corrupted files or settings that may be causing the app to crash.

Open the Settings on your Galaxy A20.
Scroll down and tap on “Apps” or “Application Manager” (this may vary depending on your device).
Find and tap on “Snapchat” in the list of installed apps.
Tap on “Storage.”
Tap on “Clear Cache” to remove temporary files stored by the app.
Tap on “Clear Data” to delete all app settings and saved data. Note that this will remove any messages or media files that haven’t been backed up.
Confirm your selection by tapping “OK” or “Delete.”

After clearing the app cache and data, restart your Galaxy A20 and open Snapchat again. This might resolve the “Snapchat Keeps Stopping” error and allow the app to run smoothly.

Update or Reinstall the Snapchat App

If you are experiencing the “Snapchat Keeps Stopping” error on your Galaxy A20, the first thing you should try is to update or reinstall the Snapchat app. This can resolve any potential software issues or bugs that may be causing the app to crash.

Go to the Google Play Store on your Galaxy A20.
Search for “Snapchat” in the search bar.
If there is an update available for the app, tap on the “Update” button.
If there is no update available or updating the app did not resolve the issue, try reinstalling the app.
Uninstall the Snapchat app by tapping and holding the app icon, then dragging it to the “Uninstall” or “Remove” option on your screen.
Confirm the uninstallation by tapping “OK” or “Uninstall”.
Once the app is uninstalled, go back to the Google Play Store and search for “Snapchat” again.
Tap on the “Install” button to reinstall the app.
Once the app is installed, open it and log in with your Snapchat account.

After updating or reinstalling the Snapchat app, check if the “Snapchat Keeps Stopping” error persists. If the error still occurs, proceed to the next troubleshooting steps.

Restart the Device and Check for System Updates

If you are experiencing the “Snapchat Keeps Stopping” error on your Galaxy A20, one of the first troubleshooting steps you should try is restarting your device. This can help refresh the system and fix any temporary glitches that may be causing the issue.

To restart your Galaxy A20, follow these steps:

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Press and hold the power button on the side of your device.
A menu will appear on the screen. Select “Restart” or “Reboot.”
Wait for your device to turn off and then turn back on again.

After restarting your device, check for any available system updates. Updates can often contain bug fixes and improvements that can resolve issues with apps like Snapchat.

To check for system updates on your Galaxy A20, follow these steps:

Go to the “Settings” menu.
Scroll down and tap on “Software Update.”
Select “Download and install” if an update is available.
Wait for the update to download and install.

Once the update is installed, try using Snapchat again to see if the “Snapchat Keeps Stopping” error has been resolved.

FAQ:

Why does Snapchat keep stopping on my Galaxy A20?

There can be several reasons why Snapchat keeps stopping on your Galaxy A20. It could be due to a software glitch, incompatible app version, insufficient storage space, or a problem with your phone’s operating system. It is best to troubleshoot the issue to determine the exact cause.

How can I troubleshoot the ‘Snapchat keeps stopping’ error on my Galaxy A20?

To troubleshoot the ‘Snapchat keeps stopping’ error on your Galaxy A20, you can try several methods. First, make sure that your phone has enough storage space for the app. Clear the cache and data of the Snapchat app. Update the app to the latest version from the Play Store. If none of these methods work, you can try restarting your phone or reinstalling the app.

Is there a specific version of Snapchat that is causing the ‘Snapchat keeps stopping’ error on Galaxy A20?

There is no specific version of Snapchat that is known to cause the ‘Snapchat keeps stopping’ error on Galaxy A20. However, using an outdated or incompatible version of the app may result in such errors. It is always recommended to keep your apps updated to the latest version to avoid any compatibility issues.

Why does my Galaxy A20 keep crashing when I open Snapchat?

If your Galaxy A20 keeps crashing when you open Snapchat, it could be due to a software bug or compatibility issue between the app and your phone’s operating system. Try clearing the app cache and data, updating the Snapchat app, or restarting your phone to see if it resolves the issue. If not, you may need to contact Snapchat support or seek assistance from a professional technician.