How to Resolve Unknown USB Device (Port Reset Failed) Error on Windows 10

How to Fix Unknown USB Device (Port Reset Failed) Error on Windows 10

Are you encountering an “Unknown USB Device (Port Reset Failed)” error on your Windows 10 computer? This error usually occurs when there is a problem with the USB port or the device connected to it. It can be frustrating, as it prevents you from using the USB device properly.

There are several possible causes for this error. It could be due to a faulty USB device driver, an issue with the USB controllers, or a problem with the USB port itself. Fortunately, there are several steps you can take to resolve this error and get your USB device working again.

Table Of Contents

The first step is to try unplugging the USB device and plugging it back in. Sometimes, this simple action can reset the USB port and resolve the error. If that doesn’t work, you can try connecting the device to a different USB port on your computer. This will help determine if the issue is with the port or the device.

If the error persists, you can try updating the USB device driver. This can be done through the Device Manager, where you can find and update the driver for the USB device. If there are no updates available, you can try uninstalling the driver and then reinstalling it. This can sometimes resolve any conflicts or issues with the driver.

Another possible solution is to update the USB controllers on your computer. This can also be done through the Device Manager. Look for the USB controllers section, right-click on each controller, and select “Update driver.” This will search for any available updates and install them if necessary.

If none of these solutions work, you can try resetting the USB ports on your computer. This can be done by disabling and re-enabling the USB controllers in the Device Manager. Simply right-click on each controller, select “Disable device,” and then “Enable device.” This will reset the USB ports and may resolve the error.

Hopefully, one of these solutions will help you resolve the “Unknown USB Device (Port Reset Failed)” error on your Windows 10 computer. Remember to always keep your drivers and controllers up to date, as outdated or incompatible software can often cause issues with USB devices. Good luck!

Troubleshooting Unknown USB Device Error on Windows 10

If you are encountering the “Unknown USB Device (Port Reset Failed)” error on your Windows 10 computer, there are several troubleshooting steps you can take to resolve the issue. This error occurs when your computer is unable to recognize a USB device connected to it. Here are some steps you can follow to address the problem:

Reconnect the USB device: Start by disconnecting the USB device from your computer and then reconnecting it. Make sure the connection is secure and try plugging the USB device into a different USB port.
Update USB drivers: Open the Device Manager by right-clicking on the Start menu and selecting “Device Manager.” Expand the “Universal Serial Bus controllers” category and right-click on the “Unknown USB Device (Port Reset Failed)” entry. Select “Update driver” and follow the on-screen instructions to update the driver software.
Restart your computer: Sometimes, a simple restart can resolve the issue. Restart your computer and check if the “Unknown USB Device (Port Reset Failed)” error persists.
Run the Hardware and Devices troubleshooter: Windows 10 has a built-in troubleshooter that can help diagnose and fix hardware-related issues. Open the Settings app, go to “Update & Security,” and click on “Troubleshoot.” Select “Hardware and Devices” and follow the prompts to run the troubleshooter.
Check for Windows updates: Make sure your Windows operating system is up to date. Go to the Settings app, select “Update & Security,” and click on “Check for updates.” Install any available updates and restart your computer.
Disable USB selective suspend setting: USB selective suspend is a power-saving feature that can sometimes interfere with USB devices. Open the Power Options by right-clicking on the Start menu, selecting “Power Options,” and clicking on “Change plan settings” for your selected power plan. Then, click on “Change advanced power settings” and expand the “USB settings” category. Disable the “USB selective suspend setting” and click “Apply” followed by “OK.”

If none of the above steps resolve the “Unknown USB Device (Port Reset Failed)” error, it is possible that the USB device itself is faulty. Try connecting the device to another computer to determine if it is functioning properly. If the issue persists, consider contacting the manufacturer or seeking professional assistance.

Summary of Troubleshooting Steps:

By following these troubleshooting steps, you should be able to resolve the “Unknown USB Device (Port Reset Failed)” error on your Windows 10 computer and successfully use your USB device.

Causes of Unknown USB Device Error

The “Unknown USB Device (Port Reset Failed)” error on Windows 10 can occur due to various reasons. Some of the common causes include:

Read Also: DayZ Keeps Freezing Problem? Here’s how to fix it

Driver Issues: Outdated or incompatible USB drivers can lead to the “Unknown USB Device” error. In such cases, the USB device may not be recognized or function properly.
USB Connection Problems: Loose or faulty USB connections can trigger the error message. If the connection between the USB device and the computer is not secure, the port reset may fail.
USB Port Issues: Damaged or malfunctioning USB ports can result in the “Port Reset Failed” error. Physical damage or wear and tear can affect the proper functioning of the USB ports.
Power Supply Problems: Insufficient power supply can also be a cause of the “Unknown USB Device” error. If the USB device requires more power than what the port can provide, the error may occur.
Conflict with Other Devices: Sometimes, conflicts with other devices or drivers on the system can cause the USB device to be recognized as unknown. This can happen if multiple devices are using the same resources or if there are compatibility issues.

It is important to identify the specific cause of the error in order to effectively resolve it. Troubleshooting steps can be taken accordingly to fix the underlying issue causing the “Unknown USB Device (Port Reset Failed)” error on Windows 10.

How to Fix Unknown USB Device Error on Windows 10

If you encounter an “Unknown USB Device (Port Reset Failed)” error on your Windows 10 computer, there are several troubleshooting steps you can take to resolve the issue. This error typically occurs when a USB device connected to your computer is not recognized or fails to reset.

Here are some possible solutions to fix the Unknown USB Device error:

Disconnect and reconnect the USB device: Sometimes, a simple disconnection and reconnection of the USB device can resolve the error. Unplug the USB device from your computer, wait for a few seconds, and then plug it back in. Make sure to connect it to a different USB port if possible.
Restart your computer: A simple restart of your computer can often fix many USB-related issues. Restarting your computer can help reset the USB ports and drivers, potentially resolving the error.
Update USB drivers: Outdated or incompatible USB drivers can cause the Unknown USB Device error. To update the USB drivers, follow these steps:
1. Press Win + X on your keyboard and select “Device Manager” from the menu.
2. In the Device Manager window, expand the “Universal Serial Bus controllers” category.
3. Right-click on the USB device that is showing the error and select “Update driver.”
4. Choose the option to search automatically for updated driver software.
5. Follow the on-screen instructions to complete the driver update process.
Uninstall and reinstall USB drivers: If updating the USB drivers didn’t resolve the issue, you can try uninstalling and reinstalling the USB drivers. To do this, follow these steps:
1. Open the Device Manager as mentioned in the previous step.
2. Expand the “Universal Serial Bus controllers” category.
3. Right-click on the USB device with the error and select “Uninstall device.”
4. Click on “Uninstall” again to confirm.
5. After the driver is uninstalled, restart your computer.
6. Upon restart, Windows will automatically reinstall the USB drivers.
Try a different USB cable: Sometimes, the issue might be with the USB cable itself. Try using a different USB cable to connect the device to your computer and see if the error persists.
Check for hardware issues: If all else fails, there might be a hardware problem with either the USB device or your computer’s USB ports. Try connecting the device to another computer or try connecting a different USB device to your computer to see if the issue is specific to a particular device or port.

Hopefully, one of these solutions will help you fix the Unknown USB Device error on your Windows 10 computer. If none of the troubleshooting steps work, you may need to seek further assistance from a technical support service or a computer repair professional.

Read Also: How to change DNS on PS4 and solve PlayStation 4 network problems

Method 1: Restart Your Computer

The first step to resolve the “Unknown USB Device (Port Reset Failed)” error on Windows 10 is to restart your computer. This simple solution can often fix temporary issues and glitches that may be causing the error. Follow the steps below to restart your computer:

Click on the “Start” button located at the bottom left corner of your screen.
From the Start menu, click on the “Power” option.
In the Power menu, click on the “Restart” option.
Wait for your computer to shut down and then start back up again.

Once your computer has restarted, check if the “Unknown USB Device (Port Reset Failed)” error is resolved. If the error still persists, you can try the next method.

Method 2: Update USB Drivers

If you’re encountering the “Unknown USB Device (Port Reset Failed)” error on your Windows 10 computer, it might be due to outdated USB drivers. Updating the USB drivers can often resolve this issue. Here’s how you can update the USB drivers:

Press the Windows key and R simultaneously to open the Run dialog box.
Type devmgmt.msc in the Run dialog box and press Enter to open the Device Manager.
In the Device Manager, expand the Universal Serial Bus controllers category by clicking on the arrow next to it.
Right-click on the USB driver that is causing the issue (it will have a yellow exclamation mark icon) and select Update driver.
In the Update Drivers window, select the “Search automatically for updated driver software” option.
Follow the on-screen instructions to complete the driver update process.
Restart your computer to apply the changes.

Once your computer restarts, check if the “Unknown USB Device (Port Reset Failed)” error is resolved. If not, you can try updating the USB drivers manually by visiting the manufacturer’s website and downloading the latest drivers for your specific USB device.

Updating the USB drivers can fix compatibility issues with Windows 10 and resolve various USB-related problems, including the “Unknown USB Device (Port Reset Failed)” error.

FAQ:

What does the “Unknown USB Device (Port Reset Failed)” error mean?

The “Unknown USB Device (Port Reset Failed)” error occurs when Windows is unable to recognize a USB device connected to your computer and fails to reset the port it is connected to.

Why am I getting the “Unknown USB Device (Port Reset Failed)” error on Windows 10?

The error can occur due to various reasons, including incompatible or outdated USB drivers, faulty USB ports, or issues with the connected USB device.

How can I resolve the “Unknown USB Device (Port Reset Failed)” error?

To resolve the error, you can try several troubleshooting steps such as updating the USB drivers, disabling and re-enabling the USB root hub, restarting the computer, or using a different USB port.

What should I do if updating the USB drivers doesn’t fix the “Unknown USB Device (Port Reset Failed)” error?

If updating the USB drivers doesn’t resolve the error, you can try uninstalling the USB device from Device Manager and then reconnecting it to let Windows reinstall the drivers automatically.

Is there any other solution to fix the “Unknown USB Device (Port Reset Failed)” error?

If the previous solutions don’t work, you can also try using a USB device troubleshooting tool provided by Microsoft to automatically detect and fix issues with USB devices on your Windows 10 computer.

What does the “Unknown USB Device (Port Reset Failed)” error mean?

The “Unknown USB Device (Port Reset Failed)” error usually occurs when you connect a USB device to your Windows 10 computer and it fails to recognize the device properly.