How to Fix Samsung Galaxy S9+ Samsung Experience Home Keeps Stopping After Android Pie Update

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How To Fix Samsung Galaxy S9+ Samsung Experience Home Keeps Stopping After Android Pie Update

If you own a Samsung Galaxy S9+ and have recently updated to Android Pie, you may have encountered an issue where the Samsung Experience Home keeps stopping. This can be frustrating as it prevents you from accessing your apps and using your phone effectively. However, there are several steps you can take to fix this problem and get your device running smoothly again.

One possible solution is to clear the cache and data of the Samsung Experience Home app. To do this, go to Settings, then Apps. Look for Samsung Experience Home in the list of apps and tap on it. From there, you can clear the cache and data. This will remove any temporary files or corrupted data that may be causing the issue.

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Another option is to uninstall any recently installed third-party apps that may be conflicting with the Samsung Experience Home. To uninstall an app, go to Settings, then Apps, and look for the app you want to remove. Tap on it and select Uninstall. Restart your device after uninstalling the app and check if the issue persists.

If the problem still persists, you can try resetting your device to its factory settings. Keep in mind that this will erase all data and settings on your phone, so it is recommended to backup your important files before proceeding. To reset your device, go to Settings, then General Management, and tap on Reset. From there, you can choose to reset all settings or perform a factory data reset.

Hopefully, one of these solutions will help you fix the Samsung Experience Home keeps stopping issue on your Samsung Galaxy S9+. If none of these methods work, it may be worth contacting Samsung support or visiting a service center for further assistance.

How to Fix Samsung Galaxy S9+ Samsung Experience Home Keeps Stopping After Android Pie Update

If you are experiencing issues with your Samsung Galaxy S9+ where the Samsung Experience Home keeps stopping after updating to Android Pie, there are several steps you can take to try and fix the problem. Here are some troubleshooting methods:

  1. Clear cache and data: Go to Settings > Apps > Samsung Experience Home > Storage > Clear cache and Clear data. This will reset the app and potentially fix any issues.
  2. Restart your device: Sometimes a simple restart can resolve software glitches and bring back the functionality of the Samsung Experience Home. Press and hold the Power button, then select Restart.
  3. Update your apps: Make sure all your apps, including Samsung Experience Home, are updated to the latest version. Open the Google Play Store, tap on the Menu icon (three horizontal lines), select My apps & games, and update any pending updates.
  4. Reset app preferences: Go to Settings > Apps > Reset app preferences. This will restore app permissions to their default settings, which can help resolve conflicts or issues.
  5. Disable and re-enable Samsung Experience Home: Go to Settings > Apps > Samsung Experience Home, then tap Disable. Once disabled, tap Enable to re-enable the app. This will refresh the app and potentially fix any issues.
  6. Factory reset: If none of the above methods work, you may need to perform a factory reset on your Samsung Galaxy S9+. Before proceeding, make sure to back up your data as this will erase all data on your device. To factory reset, go to Settings > General Management > Reset > Factory data reset. Follow the on-screen instructions to complete the process.

If none of these methods solve the problem, it is recommended to contact Samsung support or bring your device to an authorized service center for further assistance.

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Clear Cache and Data

If you are experiencing issues with the Samsung Experience Home after updating your Samsung Galaxy S9+ to Android Pie, one of the possible solutions is to clear the cache and data of the Samsung Experience Home app. This process will reset the app to its default settings and may fix any performance problems or crashes you are experiencing.

  1. Start by accessing the settings on your device by swiping down from the top of the screen and tapping on the gear icon.
  2. In the settings menu, scroll down and tap on “Apps” or “Applications”, depending on your device.
  3. On the Apps or Applications screen, find and tap on “Samsung Experience Home”.
  4. In the Samsung Experience Home settings, you will see options like “Force Stop”, “Uninstall”, and “Clear Data”. Tap on “Storage”.
  5. You will now see the options to clear the cache and data of the app. Tap on “Clear Cache” to remove the temporary files that may be causing the issue.
  6. Once you have cleared the cache, go back to the previous screen and tap on “Clear Data”. This will remove all the data associated with the app, including your personalized settings and preferences.
  7. Confirm the action by tapping on “OK” or “Delete” when prompted.

After clearing the cache and data of the Samsung Experience Home app, restart your device and see if the issue is resolved. If not, you may need to try other troubleshooting steps or contact Samsung support for further assistance.

Reset App Preferences

If you are experiencing issues with the Samsung Experience Home app on your Samsung Galaxy S9+ after the Android Pie update, one potential solution is to reset the app preferences. This can help resolve any conflicts or glitches that may be causing the app to crash or stop working.

To reset app preferences on your Samsung Galaxy S9+, follow these steps:

  1. Open the Settings app on your device.
  2. Scroll down and tap on “Apps.”
  3. In the list of apps, tap on the three-dot menu icon in the top-right corner of the screen.
  4. Select “Reset app preferences” from the dropdown menu.
  5. You will see a warning message explaining that resetting app preferences will reset all app settings, such as disabled apps, notification preferences, and default apps. Tap on “Reset apps” to continue.
  6. After the process is complete, restart your device.

Once your device has restarted, check if the Samsung Experience Home app is working properly. If the app still continues to crash or stop working, you may want to consider other troubleshooting steps such as clearing the app cache or performing a factory reset.

It’s worth noting that resetting app preferences will not delete any personal data or installed apps from your device. It will only reset the settings related to the apps, so any customizations or preferences you’ve made will need to be set up again.

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If the issue persists, you may want to consider reaching out to Samsung support or visiting a service center for further assistance.

Uninstall Incompatible Apps

If you’re experiencing the “Samsung Experience Home keeps stopping” issue after updating your Samsung Galaxy S9+ to Android Pie, it’s possible that certain apps installed on your device are not compatible with the new operating system. One way to fix this problem is by uninstalling these incompatible apps. Here’s how you can do it:

  1. Go to the home screen of your Samsung Galaxy S9+.
  2. Swipe up or down from the center of the screen to access the app drawer.
  3. Look for the app that may be causing the issue. It could be a recently installed app that is not yet compatible with Android Pie.
  4. Long-press on the app icon until a menu appears.
  5. Tap on the “Uninstall” or “Remove” option in the menu. Alternatively, you can drag the app icon to the “Uninstall” or “Remove” option that usually appears at the top or bottom of the screen.
  6. Follow the on-screen instructions to confirm the uninstallation.
  7. Repeat steps 3-6 for any other apps that you suspect may be causing the issue.

After uninstalling the incompatible apps, restart your Samsung Galaxy S9+ and check if the “Samsung Experience Home keeps stopping” issue is resolved. If the problem persists, you may need to consider other troubleshooting steps or contact Samsung support for further assistance.

FAQ:

Why does Samsung Experience Home keep stopping after the Android Pie update on my Galaxy S9+?

Samsung Experience Home may keep stopping after the Android Pie update on your Galaxy S9+ due to several reasons. It could be a software bug, a conflicting app, or a problem with the cache files.

How can I fix the issue of Samsung Experience Home keeps stopping on my Galaxy S9+?

There are a few potential solutions you can try to fix the issue of Samsung Experience Home keeps stopping on your Galaxy S9+. You can clear the cache and data of the Samsung Experience Home app, uninstall conflicting apps, perform a software update, or perform a factory reset if all else fails.

Can I fix the problem of Samsung Experience Home keeps stopping on my Galaxy S9+ without losing my data?

Yes, it is possible to fix the problem of Samsung Experience Home keeps stopping on your Galaxy S9+ without losing your data. You can try clearing the cache and data of the app, uninstalling conflicting apps, and performing a software update. However, if these solutions do not work, a factory reset may be necessary, which would result in the loss of your data if it is not backed up.

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