Fixing Call Dropping Issue on Galaxy S10: Troubleshooting Tips and Solutions

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Real fix for calls keep dropping on Galaxy S10 | troubleshooting calling issue on Galaxy S10

Having an issue with call dropping on your Galaxy S10? You’re not alone. Many users have reported experiencing call dropping problems on their Samsung Galaxy S10 smartphones. Fortunately, there are several troubleshooting tips and solutions that may help resolve this frustrating issue.

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One possible cause of call dropping on the Galaxy S10 is a weak network signal. If you’re in an area with poor reception or low signal strength, it can affect the quality of your phone calls and cause them to drop. In this case, try moving to a different location or repositioning yourself to find a stronger signal.

Another possible culprit for call dropping is an outdated software or system glitch. Ensure that your Galaxy S10 is running on the latest software version by checking for updates in the Settings menu. If an update is available, install it to fix any known bugs or issues that could be causing call dropping.

If the call dropping issue persists, it may be helpful to reset your network settings. This can be done by going to the Settings menu, selecting “General Management,” and tapping on “Reset.” From there, choose “Reset Network Settings” and confirm your selection. Keep in mind that this will erase your saved Wi-Fi networks, so make sure you have the necessary information to reconnect.

While call dropping can be an annoying problem to deal with, there are various troubleshooting tips and solutions that can help resolve the issue on your Galaxy S10. By following the steps mentioned above, you can improve your call quality and reduce the chances of experiencing call dropping in the future.

Common Call Dropping Issue on Galaxy S10

Call dropping is a common issue that occurs on the Galaxy S10. This problem can be frustrating and disruptive, especially during important phone calls. There are several factors that can cause call dropping on the Galaxy S10, including network problems, software glitches, and hardware issues. Below are some troubleshooting tips and solutions that can help fix the call dropping issue on your Galaxy S10.

  • Check your network signal: Poor network signal can cause call dropping. Make sure you are in an area with good network coverage. If the signal is weak, try moving to a different location or contacting your service provider for assistance.
  • Restart your phone: Sometimes, a simple restart can fix software glitches that may cause call dropping. Press and hold the power button, then select “Restart” from the menu.
  • Remove any phone case or cover: Some phone cases or covers may interfere with the phone’s signal reception. Try removing the case and see if the call dropping issue improves.
  • Update your phone’s software: Outdated software can cause various issues, including call dropping. Make sure your Galaxy S10 is running the latest software version. Go to Settings > Software update > Download and install.
  • Reset network settings: Resetting your phone’s network settings can fix connectivity issues that may cause call dropping. Go to Settings > General management > Reset > Reset network settings. Note that this will remove all saved Wi-Fi networks, Bluetooth pairings, and VPN settings.
  • Factory reset: If none of the above solutions work, you can try performing a factory reset. This will erase all data on your phone, so make sure to back up your important files beforehand. Go to Settings > General management > Reset > Factory data reset.

If the call dropping issue persists after trying these troubleshooting tips, it is recommended to contact Samsung support or your service provider for further assistance. They can help diagnose the issue and provide a solution specific to your Galaxy S10.

Troubleshooting Tips for Call Dropping Issue

If you are experiencing call dropping issues on your Galaxy S10, there are several troubleshooting tips you can try to resolve the problem:

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  1. Check signal strength: Ensure that you have a strong and stable signal before making calls. Poor signal strength can cause calls to drop.
  2. Restart your phone: Sometimes a simple restart can fix temporary software glitches that may be causing call dropping issues.
  3. Update software: Make sure your phone is running the latest software version. Software updates often include bug fixes and improvements that can help resolve call dropping problems.
  4. Reset network settings: Resetting your network settings can help fix any network-related issues that may be causing call dropping. Go to Settings > General Management > Reset > Reset network settings.
  5. Check for interference: Interference from other electronic devices or physical obstructions can affect call quality. Keep your phone away from other devices and remove any obstructions.
  6. Disable Wi-Fi calling: If you have Wi-Fi calling enabled, try disabling it to see if it improves call quality. Go to Settings > Connections > Wi-Fi calling and toggle it off.
  7. Switch to 3G/2G network: If you are experiencing call dropping issues on a 4G network, try switching to a 3G or 2G network. This may provide a more stable connection for calls.
  8. Contact your network provider: If none of the above troubleshooting tips work, it’s possible that there may be an issue with your network provider. Contact them for further assistance.

By following these troubleshooting tips, you should be able to identify and resolve the call dropping issue on your Galaxy S10. If the problem persists, consider contacting Samsung support for further assistance.

Solutions for Call Dropping Issue on Galaxy S10

If you are experiencing call dropping issues on your Galaxy S10, there are several troubleshooting tips and solutions you can try to resolve the problem. Here are some steps to take:

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  1. Check your signal strength: Weak or fluctuating signal can cause calls to drop. Check your signal bars and try moving to an area with better reception.
  2. Restart your phone: Sometimes, a simple restart can fix minor software glitches that may be causing the call dropping issue. Hold down the power button and select “Restart” to reboot your device.
  3. Update your software: Outdated software can cause various issues, including call dropping. Make sure your phone is running the latest version of the Android operating system and update if necessary.
  4. Reset network settings: Resetting your network settings can help fix connectivity issues that may be causing call dropping. Go to “Settings” > “General management” > “Reset” > “Reset network settings.”
  5. Disable Wi-Fi calling: If you have Wi-Fi calling enabled, try disabling it to see if it improves call quality. Go to “Settings” > “Connections” > “Wi-Fi calling” and toggle the switch off.
  6. Check for app conflicts: Some third-party apps may interfere with your phone’s network connectivity and cause call dropping. Try uninstalling recently downloaded apps to see if the issue persists.
  7. Factory reset: If all else fails, you can try performing a factory reset to restore your phone to its original settings. Note that this will erase all data on your device, so make sure to back up important files before proceeding.

If none of these solutions resolve the call dropping issue on your Galaxy S10, it may be a hardware problem. In this case, it is recommended to contact Samsung customer support or visit a service center for further assistance.

Remember to always test your device after trying each solution to see if the problem is resolved before moving on to the next step.

FAQ:

Why does my Galaxy S10 keep dropping my calls?

There can be several reasons why your Galaxy S10 may be experiencing call dropping issues. It could be due to a weak signal, software glitches, network problems, or even a hardware issue. Follow the troubleshooting tips provided in the article to fix the problem.

How can I fix the call dropping issue on my Galaxy S10?

There are several troubleshooting steps you can try to fix the call dropping issue on your Galaxy S10. First, make sure you have a stable network signal and try restarting your phone. If the problem persists, you can try resetting network settings, updating the software, or even performing a factory reset as a last resort.

Is there a software update available to fix the call dropping issue on Galaxy S10?

Yes, software updates often include bug fixes and improvements that can address call dropping issues. Make sure you have the latest software version installed on your Galaxy S10 by going to Settings > Software Update > Download and Install. If an update is available, follow the prompts to install it.

Why does my Galaxy S10 only drop calls in certain locations?

The call dropping issue in certain locations could be due to a weak signal or network congestion. If you notice that your calls are consistently dropping in specific areas, it may be helpful to contact your network provider to report the problem and see if they can offer any solutions or advice.

Should I contact Samsung support if I’m experiencing call dropping issues on my Galaxy S10?

If you’ve tried all the troubleshooting tips mentioned in the article and are still experiencing call dropping issues on your Galaxy S10, it may be a good idea to reach out to Samsung support. They can provide further assistance and help determine if there is a hardware issue with your device that needs to be addressed.

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