Fix your Samsung Galaxy S7 Edge not turning on & other power issues: Troubleshooting Guide

If you’re experiencing problems with your Samsung Galaxy S7 Edge not turning on or other power-related issues, you’re not alone. Many users have encountered these problems, but don’t worry - there are several troubleshooting steps you can take to fix the issue.

Table Of Contents

Step 1: Check the power button

The first thing you should do is make sure that the power button on your Samsung Galaxy S7 Edge is working properly. Press and hold the power button for a few seconds to see if the phone turns on. If it doesn’t, try charging your device for at least 30 minutes and then try again.

Step 2: Check the battery

If your phone still doesn’t turn on, the next thing you should do is check the battery. Make sure it’s properly inserted and not damaged. If you have a spare battery, try swapping it out to see if that resolves the issue. If not, proceed to the next step.

Step 3: Perform a soft reset

A soft reset can help resolve minor software glitches that may be causing your Samsung Galaxy S7 Edge not to turn on. To do a soft reset, simply press and hold the volume down button and the power button simultaneously for about 10 seconds until the device restarts.

Step 4: Connect to a computer

If your phone still won’t turn on, try connecting it to a computer using a USB cable. Sometimes, the problem may be due to a faulty charging port. By connecting it to a computer, you can determine if the issue lies with the phone or the charging cable.

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If none of these steps resolve the issue, it’s possible that there’s a hardware problem with your Samsung Galaxy S7 Edge. In this case, it’s best to contact a professional technician or the Samsung support team for further assistance.

Remember to always back up your important data before attempting any troubleshooting steps to avoid losing any valuable information.

How to Fix Samsung Galaxy S7 Edge Not Turning On & Other Power Issues

If you’re facing issues with your Samsung Galaxy S7 Edge not turning on or experiencing power-related problems, there are several troubleshooting steps you can try before seeking professional help. Here are some solutions to common power issues with the Galaxy S7 Edge:

Ensure Proper Charging: Check if your phone’s battery is drained completely. Connect the charger and let it charge for at least 30 minutes. If the battery is completely drained, it may take a few minutes before the charging icon appears on the screen.
Try a Different Charger and Cable: Sometimes, the issue may lie with the charger or cable. Borrow a charger and cable from a friend or family member and see if it charges your phone.
Perform a Forced Restart: Press and hold the Power button and Volume Down button simultaneously for about 10 seconds. This will force restart the device and may resolve any temporary software glitches.
Boot in Safe Mode: To determine if a third-party app is causing the issue, boot the device in Safe Mode. Press and hold the Power button, then press and hold the Volume Down button until the device finishes restarting. Release the Volume Down button when you see Safe Mode at the bottom left corner of the screen. If the phone turns on in Safe Mode, an app may be the culprit and should be uninstalled.
Check for Physical Damage: Inspect the phone for any signs of physical damage, such as a cracked screen or water damage. If you find any damage, it may be necessary to visit a service center for repairs.
Perform a Factory Reset: If all else fails and you’re comfortable with erasing all data on your phone, perform a factory reset. Go to Settings, then Backup and Reset, and select Factory Data Reset. Keep in mind that this will delete all data, so make sure to back up important files beforehand.
Contact Customer Support: If none of the above solutions work or you’re unsure about troubleshooting techniques, it’s best to contact Samsung’s customer support or visit an authorized service center for assistance.

By following these troubleshooting steps, you should be able to fix common power issues with your Samsung Galaxy S7 Edge and get it up and running again.

Troubleshooting Guide

In this troubleshooting guide, we will address common power issues with the Samsung Galaxy S7 Edge and provide solutions to fix them. Follow the steps outlined below to troubleshoot and resolve your device’s power-related problems.

No Power/Device Not Turning On

Make sure that the battery is charged. Connect your device to a power source using the original charger and cable, and leave it for at least 10 minutes to charge.
If the device still does not turn on, perform a soft reset. Press and hold the Power button and Volume Down button simultaneously for about 10 seconds until the device vibrates and the Samsung logo appears.
If the soft reset does not work, try a hard reset. To do this, press and hold the Power button, Volume Up button, and Home button simultaneously for about 10 seconds until the device vibrates and the Samsung logo appears.
If the device remains unresponsive, the battery may need to be replaced. Contact Samsung support or take the device to an authorized service center for further assistance.

Device Powers Off Randomly

Check if the battery is loose. Remove the back cover of the device and ensure that the battery is securely in place.
Scan for and remove any malware or malicious apps using antivirus software.
Perform a factory reset to eliminate any software-related issues. Remember to back up your data before proceeding with the reset.
If the problem persists, it could be a hardware problem. Contact Samsung support or take the device to an authorized service center for further assistance.

Device Overheating

Check if the device is being used in a high-temperature environment. Avoid exposing the device to direct sunlight or placing it near heat sources.
Close any unused apps running in the background to reduce the workload on the device’s processor.
Remove any unnecessary apps or data that may be consuming excessive system resources.
If the device continues to overheat, it may be a hardware issue. Contact Samsung support or take the device to an authorized service center for further assistance.

Device Not Charging

Ensure that the charging cable and adapter are functioning properly. Try using a different cable and adapter to see if that resolves the issue.
Check for any debris or dirt in the charging port of the device. Use a soft brush or compressed air to clean it.
Try charging the device using a different power source, such as a computer USB port or a wall outlet.
If the device still does not charge, the charging port may be damaged. Contact Samsung support or take the device to an authorized service center for further assistance.

By following the troubleshooting steps outlined above, you should be able to resolve common power issues with your Samsung Galaxy S7 Edge. If the problem persists, it is recommended to seek professional assistance from Samsung or an authorized service center.

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Step-by-Step Solutions to Common Power Problems

Having power issues with your Samsung Galaxy S7 Edge can be frustrating. However, there are several common power problems that can be easily resolved. Here are step-by-step solutions to some of the most common power problems:

1. Phone not turning on

Check the battery level - Connect your phone to a charger and make sure the battery level is not critically low.
Force restart - Press and hold the Power button and the Volume Down button simultaneously for about 10 seconds until the device vibrates and restarts.
Check the charger and cable - Make sure the charger and cable are working properly. Try using a different charger and cable if necessary.
Remove external accessories - If your phone is connected to any external accessories, such as a case or a dock, disconnect them and try turning on the phone again.
Visit a service center - If none of the above steps work, there may be a hardware issue. It is recommended to visit an authorized service center for further assistance.

2. Phone not charging

Clean the charging port - Use a soft, dry cloth or toothbrush to gently clean the charging port. Remove any debris or lint that may be obstructing the connection.
Try a different charger and cable - The charging cable or the charger itself may be faulty. Try using a different charger and cable to see if that resolves the issue.
Check the power source - Make sure the power source you are using is functioning properly. Try plugging the charger into a different outlet or USB port.
Remove any third-party apps - Some third-party apps may interfere with the charging process. Try uninstalling any recently installed apps and see if the phone starts charging.
Factory reset - If none of the above steps work, you can try performing a factory reset. Note that this will erase all the data on your phone, so make sure to back up your important files before proceeding.

3. Phone overheating

Remove the phone case - If you are using a phone case, remove it to improve airflow and reduce heat build-up.
Avoid direct sunlight - Do not expose your phone to direct sunlight or extreme heat, as this can cause it to overheat.
Close unused apps - Make sure to close any unused apps running in the background, as they can contribute to overheating.
Restart your phone - Restarting your phone can help resolve minor software glitches that may be causing the overheating issue.
Perform a software update - Keeping your phone’s software up to date can help improve its performance and prevent overheating issues.

By following these step-by-step solutions, you can troubleshoot and resolve common power problems with your Samsung Galaxy S7 Edge. If the issue persists, it is recommended to seek professional assistance from an authorized service center.

FAQ:

My Samsung Galaxy S7 Edge is not turning on. What should I do?

If your Samsung Galaxy S7 Edge is not turning on, you can try a few troubleshooting steps. First, make sure that the battery is charged. Connect your phone to a power source and wait for a few minutes. If the battery is completely drained, it may take some time before the phone turns on. If this doesn’t work, try a different charging cable and power adapter. If the issue still persists, you may need to bring your phone to a technician for further diagnosis and repair.

My Samsung Galaxy S7 Edge turns off randomly. What could be the problem?

If your Samsung Galaxy S7 Edge turns off randomly, there could be several possible causes. First, check if your phone’s battery is low. If the battery is low, the phone may shut down to conserve power. If the battery is not the problem, it could be an issue with the software or a faulty power button. Try performing a software update or a factory reset to see if the issue persists. If the problem continues, you may need to contact Samsung customer support or bring your phone to a technician for further assistance.

My Samsung Galaxy S7 Edge is not charging. What should I do?

If your Samsung Galaxy S7 Edge is not charging, try the following troubleshooting steps. First, check if your charging cable and power adapter are working properly. Try using a different cable and adapter to see if that solves the problem. If it doesn’t, try cleaning the charging port of your phone using a soft brush or compressed air. Sometimes, lint or dirt can accumulate in the charging port and prevent proper charging. If all else fails, you may need to bring your phone to a technician for further diagnosis and repair.

My Samsung Galaxy S7 Edge gets hot when charging. Is this normal?

It is normal for a smartphone to get slightly warm when charging, but if your Samsung Galaxy S7 Edge is getting too hot, it could be a cause for concern. Excessive heat can damage the battery and other internal components of the phone. Try using a different charging cable and adapter to see if that helps. Avoid using your phone while it is charging and make sure you are using an original charger from Samsung. If the problem persists, you may need to bring your phone to a technician for further assessment and repair.

My Samsung Galaxy S7 Edge won’t turn on after being dropped. What should I do?

If your Samsung Galaxy S7 Edge won’t turn on after being dropped, it is possible that the impact caused damage to the internal components of the phone. Try performing a soft reset by holding the power button and volume down button simultaneously for about 10 seconds. If your phone still doesn’t turn on, you may need to bring it to a technician for further assessment and repair. Dropping a phone can cause various issues, so it’s best to have it checked by a professional to determine the extent of the damage.