Easy Solutions to Fix Huawei P20 Pro Black Screen Issue (Black Screen of Death)

How to fix Huawei P20 Pro black screen issue (Black Screen of Death)

The Huawei P20 Pro is a flagship smartphone that offers a range of features and functionalities. However, like any electronic device, it can encounter issues, one of which is the black screen problem, commonly known as the Black Screen of Death (BSOD).

A black screen can be frustrating and worrisome, as it prevents you from using your device and accessing important information. Thankfully, there are several easy solutions you can try to fix the Huawei P20 Pro black screen issue.

Table Of Contents

Restart Your Device

One of the simplest solutions is to restart your Huawei P20 Pro. This can help resolve minor software issues that may be causing the black screen problem. Press and hold the power button until the device powers off, then turn it back on after a few seconds. Check if the black screen is still present.

Charge Your Device

Another cause of the black screen issue could be a drained battery. Plug your Huawei P20 Pro into a power source and let it charge for at least 15 minutes. Afterward, try turning on your device to see if the screen is functioning properly.

Perform a Forced Restart

If your device remains unresponsive even after charging, try performing a forced restart. To do this, press and hold the power button and the volume down button simultaneously for about 10 seconds. Your Huawei P20 Pro should vibrate and restart, hopefully fixing the black screen problem.

Factory Reset Your Device

If all else fails, you may need to perform a factory reset on your Huawei P20 Pro. This will erase all data and settings on your device, so make sure to back up any important information beforehand. To factory reset your device, go to Settings, then select System & Updates, and finally, Factory Data Reset. Follow the on-screen instructions to complete the process.

By trying these easy solutions, you should be able to fix the Huawei P20 Pro black screen issue and regain full functionality of your device. If the problem persists, it may be best to contact Huawei customer support or visit an authorized service center for further assistance.

Easy Solutions to Fix Huawei P20 Pro Black Screen Issue

The Huawei P20 Pro, a high-end smartphone with a sleek design and powerful features, can sometimes encounter the frustrating issue of a black screen. The black screen issue, also known as the black screen of death, can occur due to various reasons, including software glitches or hardware problems. If you are facing this issue with your Huawei P20 Pro, here are some easy solutions to fix it:

1. Force Restart your Huawei P20 Pro

One of the simplest solutions to fix the black screen issue is to force restart your Huawei P20 Pro. To force restart, press and hold the Power button and Volume Up button simultaneously for about 10 seconds. This will force your device to restart and may resolve the black screen problem.

2. Charge your Huawei P20 Pro

Another possible reason for the black screen issue is a drained battery. Connect your Huawei P20 Pro to a charger and let it charge for at least 15 minutes. After that, try turning on your device. If the battery was the cause, your device should work fine now.

3. Check for Software Updates

Software glitches can also cause the black screen issue on your Huawei P20 Pro. Make sure that your device is running the latest software version. Go to Settings > System > Software update and check for any available updates. If updates are available, download and install them. This may resolve any software-related issues causing the black screen problem.

4. Boot your Huawei P20 Pro in Safe Mode

In some cases, third-party apps can interfere with the normal functioning of your device and lead to the black screen issue. To check if this is the case, boot your Huawei P20 Pro in safe mode. Press and hold the Power button until the Power options menu appears, then long press on the Power off option. This will prompt you to boot your device in safe mode. If your device works fine in safe mode, it means that a third-party app is causing the problem. Uninstall recently installed apps or use a process of elimination to identify the problematic app.

5. Factory Reset your Huawei P20 Pro

If none of the above solutions work, you can try performing a factory reset on your Huawei P20 Pro. This will erase all data and settings on your device, so make sure to back up your important files before proceeding. To factory reset, go to Settings > System > Reset > Factory data reset and follow the on-screen instructions. This should resolve any software or settings-related issues causing the black screen problem.

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Hopefully, one of these solutions will help you fix the black screen issue on your Huawei P20 Pro. If the problem persists, it is recommended to contact Huawei customer support or visit a professional technician for further assistance.

Check for Physical Damage

If you are experiencing a black screen issue on your Huawei P20 Pro, it is important to first check for any physical damage to your device. Sometimes, a black screen can be caused by a hardware problem, such as a cracked or damaged display.

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Here are some steps you can take to check for physical damage:

Inspect the display: Carefully examine the screen of your Huawei P20 Pro for any cracks, scratches, or other damage. If you find any, it is likely that the black screen issue is caused by physical damage.
Check the buttons and connectors: Inspect the power button, volume buttons, and other physical connectors on your device. If any of these are loose or damaged, they may be causing the black screen problem.
Test with another display: If possible, connect your Huawei P20 Pro to an external monitor or TV using an HDMI adapter. If the external display works fine while your phone’s screen is black, it indicates that the issue is with your device’s screen and not with the internal software.

If you find any physical damage to your Huawei P20 Pro, it is recommended to take it to a professional technician or contact the manufacturer for repair options. However, if there is no visible physical damage, you can try other troubleshooting methods to fix the black screen issue on your device.

Perform a Forced Restart

If your Huawei P20 Pro is experiencing a black screen issue or the black screen of death, one of the easiest solutions to try is performing a forced restart. This method can often help resolve minor software glitches that may be causing the black screen problem. Here’s how to do it:

Press and hold the power button on your Huawei P20 Pro.
In the pop-up menu that appears, tap on “Restart” or “Reboot.”
If the device is unresponsive and the screen is still black, press and hold the power button and volume down button simultaneously for about 10 to 15 seconds.
The device should vibrate, and the Huawei logo should appear on the screen.

If the forced restart was successful, your Huawei P20 Pro should boot up normally and the black screen issue should be resolved. However, if the black screen problem persists, you may need to try other troubleshooting methods.

Note: Performing a forced restart will not delete any of your data or settings. It only restarts the device’s software in an attempt to fix any temporary glitches causing the black screen issue.

Check Display Settings and Night Mode

If you’re experiencing a black screen issue on your Huawei P20 Pro, one of the first things you should check is the display settings. Sometimes, the display settings may have been changed, causing the screen to appear black. Here are some steps to check and adjust the display settings:

Adjust brightness: Swipe down from the top of the screen to access the quick settings panel. Look for the brightness slider and adjust it to a higher level if it’s too low.
Turn off auto-brightness: If the screen brightness keeps changing automatically, it may be due to the auto-brightness feature. Go to Settings > Display > Brightness and uncheck the “Automatic brightness” option.
Disable Night Mode: Night Mode reduces the blue light emitted from the screen, which can cause the screen to appear darker. To disable Night Mode, go to Settings > Display > Eye comfort and turn off the “Eye comfort” toggle.

If adjusting the display settings and disabling Night Mode didn’t fix the black screen issue, you may need to try other troubleshooting methods. Continue reading the article for more solutions to fix the Huawei P20 Pro black screen issue.

FAQ:

My Huawei P20 Pro screen suddenly turned black. What should I do?

If your Huawei P20 Pro screen suddenly turned black, you can try a few solutions to fix the issue. Start by checking if the phone’s battery is charged and if it’s turned on. If the battery is low or drained, try charging it for some time. If the phone is turned on but the screen is still black, try force restarting it by holding down the power button and volume down button together for about 10 seconds. If this doesn’t work, you may need to perform a factory reset or take the phone to a service center for further diagnosis.

What could be causing my Huawei P20 Pro screen to go black?

There could be several reasons why your Huawei P20 Pro screen is going black. It could be a software issue, where a glitch or bug is causing the screen to malfunction. It could also be a hardware problem, such as a faulty display or a loose connection. Other factors like water damage or physical damage can also cause the screen to go black. To determine the exact cause, you may need to troubleshoot the device or seek professional help.

Is there a way to fix the black screen issue on my Huawei P20 Pro without losing my data?

If you’re experiencing a black screen issue on your Huawei P20 Pro and want to fix it without losing your data, you can try a few solutions. Start by force restarting the phone by holding down the power button and volume down button together for about 10 seconds. If that doesn’t work, you can try connecting the phone to a computer and accessing it through software like Huawei HiSuite. From there, you may be able to back up your data before attempting a factory reset or seeking professional help.

My Huawei P20 Pro screen went black after a software update. What should I do?

If your Huawei P20 Pro screen went black after a software update, it’s possible that the update caused a glitch or compatibility issue. Try force restarting the phone by holding down the power button and volume down button together for about 10 seconds. If that doesn’t work, you can try booting the phone into safe mode to see if the issue persists. If the screen is still black, you may need to perform a factory reset or contact Huawei support for further assistance.

Can I fix the black screen issue on my Huawei P20 Pro myself, or do I need to take it to a service center?

If you’re experiencing a black screen issue on your Huawei P20 Pro, you can try a few troubleshooting steps yourself before taking it to a service center. Start by force restarting the phone by holding down the power button and volume down button together for about 10 seconds. If that doesn’t work, try charging the phone for some time and checking if it turns on. If the screen is still black, you may need to perform a factory reset or seek professional help to diagnose and fix the issue.