WiFi is connected but no Internet access: causes and solutions

WiFi is connected, but no internet access

Wireless Internet connection has become an integral part of our daily life. However, sometimes a situation may arise where, despite the connection being established, Internet access remains unavailable. In this article we will look at the most common causes and possible solutions to this problem.

Table Of Contents

Check the connection to your WiFi router

The first step when you have a problem with Internet access is to check the connection to your WiFi router. Make sure you are in range of the WiFi signal and are getting a strong signal. If the signal is weak, try moving closer to the router or rebooting the router.

Make sure your password is correct

If you are sure you are within range of a WiFi signal and are getting a strong signal, but you still cannot access the Internet, check that your password is correct. An incorrectly entered password may be the cause of the problem. Check the password and make sure it is entered correctly on your device.

Reboot your devices

If the problem is not resolved by checking the connection and correct password, try rebooting all devices associated with the wireless network (modem, router, computer, and other connected devices). Sometimes a reboot can help resolve temporary technical issues and restore Internet access.

Check your network settings

Check the network settings on your device. Make sure your device is set to automatically obtain an IP address and DNS server. If static addresses are specified, try changing them to automatic.

Disable your antivirus software

Antivirus software can sometimes block access to the Internet. Temporarily disable or configure your antivirus software so that it does not block Internet access.

Try a different device

If the Internet access problem only occurs on one device, try connecting to WiFi from another device. If the other device successfully connects to the Internet, the problem may be related to the first device. Try performing a software update on it or contact the device manufacturer for additional support.

Contact your service provider

If all of the above methods do not solve the Internet unavailability problem, contact your service provider. The problem may be related to your provider’s network or your account. They may be able to offer additional instructions or technical support to resolve the problem.

Causes of unavailable Internet when connected to WiFi

When your WiFi connection is set up correctly, but you still can’t access the Internet, it could be due to several reasons. Let’s take a look at the most common ones:

Internet Service Provider Problems: The Internet Service Provider may be down or performing technical work, which means that you are temporarily unable to access the Internet. In such a case, it is recommended to contact the ISP support team to find out about possible problems.
Router Problems: Your router may have hardware or software problems that prevent you from transmitting data over WiFi. Restoring the router’s settings or rebooting it may help in this situation.
Network adapter malfunctions: A malfunctioning network adapter in a computer or device connected to WiFi may result in no Internet access. Try rebooting the device or updating the network adapter drivers.
Error in password or network settings: If you enter the wrong password to connect to WiFi or have other network settings (such as IP address or DNS server) incorrectly configured, it may cause a problem with Internet access. Check that the settings and password are correct.
Connecting to a restricted network: There are networks on which Internet access is restricted, such as in offices or public places. If you connect to such a network, you may have limited access to the Internet.

If you are having problems accessing the Internet while connected to WiFi, it is recommended that you check the above causes and take appropriate steps to correct them. If the problem persists, you may need to seek help from a professional or your internet provider.

Incorrect DNS settings

If you have a Wi-Fi connection but you do not have Internet access, the problem may be due to incorrect DNS settings. DNS (Domain Name System) is a service that translates domain names (like google.com) into IP addresses that computers use to communicate.

In some cases, your ISP may provide incorrect DNS settings. This can cause your computer or device to be unable to find IP addresses to access the Internet.

How to fix a problem with incorrect DNS settings:

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First, try rebooting your router and the device you are trying to connect to the Internet from. Sometimes this can help restore the correct DNS settings.
If rebooting doesn’t help, you can try changing your DNS settings manually. To do this, go into your device’s settings and find the network settings section. There you should find an option to change DNS settings.
It is recommended to use public and reliable DNS servers, such as those from Google (8.8.8.8.8 and 8.8.8.4.4) or Cloudflare (1.1.1.1.1 and 1.0.0.1). If these servers don’t work, you can try using other DNS servers.

If after all these measures, the Internet connection problem still persists, the problem may lie in the settings of your router or ISP. It is recommended that you contact your ISP or technical support specialists for further assistance.

Problems with your router

If your WiFi is connected but there is no internet access, the cause of the problem could be a malfunction or misconfiguration of your router. Here are some common router problems and how to fix them:

Router is not turned on: Check to see if your router is turned on. Make sure its power is connected and the lights on the router are working.
Incorrect router settings: Make sure your router’s settings are correct. Make sure you have the correct authentication credentials, such as network name (SSID) and password.
Router Software Update: Check that you have the latest version of software installed for your router. Outdated software may cause problems with your Internet connection.
IP Address Conflict: If there are other devices on your network, it is possible that the router is assigning two or more devices the same IP address. Try rebooting the router to resolve this conflict.

EXTENDED SOLUTIONS:

Reset the router to factory defaults: If nothing helps, try resetting the router to factory settings. This will erase all settings and return the router to the condition in which it was purchased.
Check cables and connections: Make sure all cables connected to your router are secure and not damaged. Try replacing the cables or using other connection ports.
Connect your computer directly to your modem: If you have a separate modem, try connecting your computer directly to it, bypassing the router. If the Internet works without problems, this may indicate a problem with your router.

If the problem persists after these steps, contact your router manufacturer or ISP for further assistance.

Solutions to not being able to access the Internet while connected to WiFi

If you have a WiFi connection but still can’t access the Internet, the problem can be caused by a variety of factors. In this article, we will look at 10 possible solutions to this problem:

Reboot your router and connection devices: In some cases, the problem may be temporary and caused by a malfunction in your router or connection device. Try rebooting them and check your internet access.
Check your WiFi network connection: Make sure you are properly connected to your WiFi network. Check that your password and SSID (WiFi network name) are correct.
Check the IP address settings: Make sure your device has received a valid IP address. If it is missing or incorrectly configured, try issuing an IP address statically or rebooting the router.
Check for access restrictions in the router: Check for access restrictions or MAC address filtering in the router settings. Make sure your device is not blocked.
Check for blocking software: Some ad blocking or antivirus programs may block access to the Internet. Try temporarily disabling such programs and check your Internet access.
Check for a DNS problem: Try manually setting a different DNS server (such as 8.8.8.8.8 or 8.8.4.4 from Google) and check your Internet access.
Check for network adapter drivers: Check to see if the current drivers for the network adapter are installed on your device. If not, update them or install them again.
Check for a hardware problem: Connect another device to the same WiFi network and check Internet access. If the other device is also unable to access the Internet, the problem may be related to the router or modem.
Check the cables and connections: Check that all cables and connections between the router/modem and the connection device are in working condition and there are no breaks or damage.
Contact your Internet Service Provider: If all of the above solutions have failed, contact your Internet Service Provider for Internet access problems.

In case none of these solutions helped you solve the problem of no internet access when connected to WiFi, it is recommended that you contact a technician or technical support for further diagnosis and troubleshooting.

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Rebooting the router and devices

One of the first steps in resolving a problem with no internet access when connected to WiFi is to reboot the router and all network related devices.

Rebooting your router can help fix temporary issues related to its operation. To do this, follow these steps:

Locate the Power button on your router.
Press the button and hold it for a while until the router shuts down completely.
Wait a few seconds and press the button again to turn on the router.

After the router reboots, reboot all devices that are connected to the WiFi network:

Go into the settings of your device (such as a smartphone, tablet, or laptop).
Select the “Network Settings” or “Network and Internet” section.
Find the “WiFi” or “Wireless Networks” section and toggle the switch to the “Off” position.
Wait a few seconds and turn the Wi-Fi switch back on.

If the Internet access problem has not been resolved after restarting your router and devices, proceed to the next step.

FAQ:

Why, even though WiFi is connected, I can’t access the Internet?

The problem may be due to a problem on your ISP’s server. Try rebooting your router and waiting a few minutes before reconnecting to WiFi.

What could be the reason that WiFi is connected but Internet is not working only on my device?

The cause could be an IP address conflict or a problem with DNS settings on your device. Try rebooting your device or checking your network settings to fix these issues.

What should I do if WiFi is connected but there is no Internet access on all devices?

In such a case, first of all, check that your ISP is not having technical issues. If you are sure that the problem is not on the ISP’s side, try rebooting your router and modem. If that doesn’t work, contact your ISP’s support team.

What are some reasons why WiFi may be connected but still no internet access?

A weak WiFi signal or a congested network may be the cause. Try moving closer to the router or using a repeater to boost the signal. Also, check for other devices that are using most of your internet speed, such as downloading large files or streaming video on another device.

What should I do if WiFi is connected but there is no Internet access after updating my device’s software?

If this is the case, try updating the drivers for your wireless network card or reverting back to a previous version of your device software. If all other devices still have internet access, the problem may be with the updated software version on your device.

Why is my WiFi connected but I can’t access the Internet?

There are several possible reasons for this problem. Your router may not be connected to your Internet Service Provider’s network. Also, the reason could be an incorrectly entered password for the WiFi network. Another possibility is a glitch on your device blocking internet access. Sometimes the problem can be on the ISP’s side, for example, due to technical work or a malfunction in the ISP’s network.

What should I do if WiFi is connected but the Internet is not working?

If you have a WiFi connection but can’t access the Internet, the first thing to try is to reboot your device and router. This may solve the temporary glitch. If rebooting didn’t help, check if the password for the WiFi network is correct. You can also check the internet connection on other devices to rule out a problem with your device. If all other devices are working fine, your device may be the problem. In this case, try performing a network reset on your device or contact your ISP’s technical support team.