Samsung Galaxy S6 Touchscreen Unresponsive: How to Fix & Other Related Problems

The Samsung Galaxy S6 is a popular smartphone that has a sleek design and many useful features. However, like any electronic device, it can sometimes encounter issues that can be frustrating for users. One common problem that some users have reported is an unresponsive touchscreen. This can be a major inconvenience, as the touchscreen is essential for navigating the phone and accessing its various functions. Fortunately, there are several steps that can be taken to fix a touchscreen that is not responding correctly.

The first step in fixing an unresponsive touchscreen on the Samsung Galaxy S6 is to restart the phone. This can often resolve minor software glitches that may be causing the issue. To restart the phone, simply hold down the power button and select “Restart” from the menu that appears. If this does not resolve the problem, the next step is to perform a soft reset. This can be done by holding down the power button and the volume down button simultaneously for about 10 seconds, until the phone vibrates and restarts. This will not erase any data from the phone, but it may clear up any temporary software issues that are causing the touchscreen to malfunction.

Table Of Contents

If restarting the phone and performing a soft reset do not fix the problem, there are a few other troubleshooting steps that can be taken. One option is to check for any software updates that may be available for the Samsung Galaxy S6. Sometimes, updating the phone’s software can resolve bugs and other issues that may be causing the touchscreen to be unresponsive. To check for software updates, go to the “Settings” menu, then select “About Device” and “Software Update.” If there is an update available, follow the on-screen instructions to download and install it.

If software updates do not fix the problem, another potential solution is to recalibrate the touchscreen. This can be done by going to the phone’s “Settings” menu, selecting “Display,” then “Touchscreen calibration.” Follow the on-screen instructions to recalibrate the touchscreen, and see if this resolves the issue. If none of these solutions work, it is possible that there may be a hardware problem with the phone’s touchscreen. In this case, it is recommended to contact Samsung customer support or bring the phone to a professional repair service for further assistance.

If you own a Samsung Galaxy S6 and are experiencing issues with an unresponsive touchscreen, you’re not alone. Many users have reported this problem, but there are a few potential solutions you can try before resorting to professional help or replacing your device.

1. Reboot Your Device: Sometimes a simple restart can fix minor software glitches. Press and hold the power button until the reboot options appear, then select “Restart.” Check if the touchscreen is working properly after the device reboots.

2. Clear Cache Partition: If a simple reboot doesn’t solve the issue, clearing the cache partition might help. Turn off your device, then press and hold the power, home, and volume up buttons simultaneously to enter recovery mode. Use the volume buttons to navigate and select “Wipe cache partition.” Reboot your device once the process is complete.

3. Update Software: Outdated software can cause various issues, including an unresponsive touchscreen. Check for software updates by going to Settings > About device > Software update. If an update is available, download and install it. Restart your device after the update is complete.

4. Calibrate Touchscreen: It is possible that your touchscreen needs to be recalibrated. Go to Settings > Display > Touchscreen calibration and follow the on-screen instructions to recalibrate your device’s touchscreen.

5. Factory Reset: If none of the above solutions work, you might need to perform a factory reset. Before doing this, make sure to back up your important data, as a factory reset will erase everything on your device. Go to Settings > Backup & reset > Factory data reset and follow the prompts to perform a factory reset.

If none of these solutions fix your touchscreen issue, it may be a hardware problem. In that case, it is recommended to contact Samsung support or visit an authorized service center for further assistance.

In addition to an unresponsive touchscreen, a Samsung Galaxy S6 may experience other problems. Here are a few common issues and their possible solutions:

1. Battery Drain:

- Check for Battery-Draining Apps: Go to Settings > Battery and check which apps are draining your battery the most. Uninstall or disable any unnecessary or power-hungry apps.

- Adjust Power-Saving Settings: Go to Settings > Battery > Power saving mode and adjust the settings to conserve battery life.

2. Overheating:

- Limit Usage during Intensive Tasks: Avoid using resource-intensive apps or playing games for extended periods, as this can cause the device to overheat. Close any unnecessary apps running in the background.

- Remove Case or Cover: Some cases or covers can trap heat and contribute to overheating. Try removing the case or cover and see if the device cools down.

3. Slow Performance:

- Clear App Cache: Go to Settings > Apps > [App Name] > Storage > Clear cache for individual apps that are running slowly.

- Disable Animations: Go to Settings > Developer options > Window animation scale, Transition animation scale, and Animator duration scale. Set them to 0.5x or disable them altogether to improve performance.

Read Also: Top 5 Signal Boosters For Cars in 2023: Boost Your Cell Signal on the Go!

- Factory Reset: If all else fails, a factory reset can help resolve performance issues. Remember to back up your data before doing this.

These are just a few common problems and solutions for the Samsung Galaxy S6. If you continue to experience issues, it is recommended to seek professional assistance from Samsung or an authorized service center.

Read Also: Apple released iOS 13.1.3 update for iPhone and iPad - important details and fixes

Troubleshooting Steps to Fix Unresponsive Touchscreen

If you’re experiencing an unresponsive touchscreen on your Samsung Galaxy S6, follow these troubleshooting steps to try and fix the issue:

Restart your device: Sometimes, a simple restart can resolve touchscreen issues. Press and hold the power button until the power menu appears, then tap “Restart” or “Reboot”.
Remove any screen protectors or cases: Screen protectors or cases that are not properly fitted may interfere with the touchscreen’s responsiveness. Remove them and see if the touchscreen works properly.
Clean the screen: Dirt, dust, and fingerprints can also affect the touchscreen’s performance. Gently wipe the screen with a clean, microfiber cloth to remove any debris.
Perform a soft reset: A soft reset can help fix temporary software glitches that may be causing the unresponsive touchscreen. Press and hold the volume down button and the power button simultaneously for about 10 seconds, or until the device restarts.
Clear the cache partition: Clearing the cache partition can help resolve problems related to system data. Turn off your device, then press and hold the volume up, home, and power buttons simultaneously until the Samsung logo appears. Use the volume down button to navigate to “Wipe cache partition” and press the power button to select it. Once the process is complete, use the volume buttons to highlight “Reboot system now” and press the power button to restart your device.
Check for software updates: Outdated software can cause various issues, including touchscreen responsiveness problems. Go to “Settings”, then “Software update”, and check for any available updates. If an update is available, download and install it.
Perform a factory reset: If all else fails, performing a factory reset can help resolve any software-related issues. Keep in mind that this will erase all data on your device, so make sure to back up any important files beforehand. Go to “Settings”, then “Backup and reset”, and select “Factory data reset”. Follow the on-screen instructions to complete the reset process.

If none of these steps fix the unresponsive touchscreen issue, it may be a hardware problem. In this case, it’s recommended to contact Samsung or visit an authorized service center for further assistance.

Common Touchscreen Problems on Samsung Galaxy S6 and Their Solutions

1. Unresponsive or Laggy Touchscreen

One common problem faced by Samsung Galaxy S6 users is an unresponsive or laggy touchscreen. If you are experiencing this issue, try the following solutions:

Restart your device: A simple restart can often fix minor software glitches that may be causing the issue.
Clear cache partition: Wipe the cache partition to eliminate any temporary files or system data that may be affecting the touchscreen performance.
Check for software updates: Make sure your device is running the latest software version, as updates often include bug fixes related to touchscreen performance.
Perform a factory reset: If none of the above solutions work, you can try performing a factory reset to restore your device to its original settings. However, make sure to backup your data before doing so, as this process will erase all data on your device.

2. Ghost Touches

Ghost touches, where the touchscreen registers touches that were not made, can be frustrating. Here are some solutions to address this problem:

Remove any screen protectors or cases: Sometimes, screen protectors or cases can interfere with the touchscreen’s sensitivity, resulting in ghost touches. Remove them to see if the issue persists.
Check for liquid damage: Liquid damage can affect the touchscreen’s functionality. If your device has been exposed to water or any other liquid, take it to a professional for inspection and repair.
Enable developer options: In the developer options settings, you can adjust the touchscreen sensitivity. Experiment with the settings to see if it resolves the ghost touch issue.
Update or reinstall apps: Certain apps may not be fully compatible with your device’s touchscreen. Make sure all your apps are up to date, and if the issue persists, try uninstalling and reinstalling problematic apps.

3. Intermittent Touchscreen Responsiveness

If your Galaxy S6’s touchscreen sometimes works and sometimes doesn’t, follow these solutions:

Ensure your device is not overheating: Overheating can cause the touchscreen to become unresponsive. Let your device cool down before using it again.
Check for system updates: Software updates often include bug fixes that can improve touchscreen responsiveness. Check for updates and install them if available.
Factory reset: A factory reset can help resolve intermittent touchscreen responsiveness issues. Remember to back up your data before proceeding.
Disable or uninstall problematic apps: Certain apps may conflict with the touchscreen functionality. Disable or uninstall suspicious apps to see if the issue is resolved.

Conclusion

While touchscreen issues can be frustrating, these solutions should help address common problems faced by Samsung Galaxy S6 users. If the problem persists, it may be necessary to seek professional assistance or contact Samsung support for further guidance.

Useful Tips to Improve Touchscreen Performance on Samsung Galaxy S6

If you are experiencing issues with the touchscreen performance on your Samsung Galaxy S6, there are several steps you can take to improve its responsiveness. Here are some useful tips:

Restart your device: Sometimes, a simple restart can solve minor software issues that may be affecting the touchscreen performance. Press and hold the Power button, and then select the Restart option from the menu.
Remove any screen protectors or cases: Screen protectors or cases that are not designed for your device can interfere with the touchscreen responsiveness. Remove them and check if the performance improves.
Check for software updates: Keeping your device’s software up to date is important for optimal performance. Go to Settings > About device > Software update and check for any available updates. If there are any, download and install them.
Clear the cache partition: Cached data can sometimes cause performance issues. To clear the cache partition, turn off your device, then press and hold the Volume Up, Power, and Home buttons simultaneously. Release the buttons when the Android logo appears, and then use the Volume Down button to navigate to the Wipe Cache Partition option. Press the Power button to confirm the selection.
Calibrate the touchscreen: If you are still experiencing touchscreen issues, you can try calibrating it. Go to Settings > Display > Touchscreen calibration and follow the on-screen instructions.
Factory reset: As a last resort, you can perform a factory reset to restore your device to its original settings. Make sure to back up your important data before doing this, as it will erase all data on your device. Go to Settings > Backup and reset > Factory data reset and follow the on-screen instructions.

By following these tips, you should be able to improve the touchscreen performance on your Samsung Galaxy S6. If the issues persist, it may be a hardware problem, and you should consider contacting Samsung or visiting a certified repair center.

FAQ:

My Samsung Galaxy S6 touchscreen is not responding, what should I do?

If your Samsung Galaxy S6 touchscreen is unresponsive, you can try several troubleshooting steps. First, try restarting your phone. If that doesn’t work, try wiping the cache partition or performing a factory reset. If the issue persists, you may need to bring your phone to a professional for repair.

Why has my Samsung Galaxy S6 touchscreen become unresponsive?

There can be several reasons why your Samsung Galaxy S6 touchscreen has become unresponsive. It could be due to a software glitch, a hardware issue, or physical damage to the screen. It’s best to troubleshoot the problem to determine the exact cause.

Can I fix an unresponsive touchscreen on my Samsung Galaxy S6 myself?

You can try to fix an unresponsive touchscreen on your Samsung Galaxy S6 yourself, but it depends on the cause of the issue. If it’s a software problem, you can try restarting your phone or performing a factory reset. If it’s a hardware problem, you may need to bring your phone to a professional for repair.

How much does it cost to repair a touchscreen on a Samsung Galaxy S6?

The cost of repairing a touchscreen on a Samsung Galaxy S6 can vary depending on the extent of the damage and where you take it for repair. It’s best to contact a professional repair service or the manufacturer to get an accurate estimate.

Is there a way to prevent the touchscreen on my Samsung Galaxy S6 from becoming unresponsive?

While there is no guaranteed way to prevent the touchscreen on your Samsung Galaxy S6 from becoming unresponsive, there are a few things you can do to minimize the risk. Avoid exposing your phone to extreme temperatures, keep it away from liquids, and use a screen protector to prevent scratches or cracks.