How to Troubleshoot Galaxy S10 Showing Wifi Connected but No Internet Issue

What to do if Galaxy S10 shows wifi connected but no internet

Having a reliable internet connection is essential for using your Samsung Galaxy S10 to its fullest potential. However, sometimes you may find that your device shows as connected to a wifi network, but you’re unable to access the internet. This can be frustrating, but fortunately, there are several troubleshooting steps you can take to resolve this issue.

Table Of Contents

Step 1: Restart your device

The first thing you should try is restarting your Galaxy S10. This simple step can often resolve minor software glitches that may be causing the wifi connectivity issue. Once your device has restarted, check if you are now able to access the internet.

Step 2: Forget and reconnect to the wifi network

If restarting your device didn’t resolve the issue, the next step is to forget the wifi network that you are currently connected to and then reconnect to it. To do this, go to the Settings app on your Galaxy S10, tap on “Connections,” then “Wifi.” Find the wifi network that you are having trouble with, tap on it, and then tap on “Forget network.” Once you have done this, reconnect to the network by selecting it and entering the password if necessary. Check if you can now access the internet.

Step 3: Reset network settings

If forgetting and reconnecting to the wifi network didn’t work, you can try resetting the network settings on your Galaxy S10. This will erase all saved wifi networks, Bluetooth connections, and cellular data settings, so make sure to take note of any important information beforehand. To reset network settings, go to the Settings app, tap on “General management,” then “Reset,” and finally select “Reset network settings.” After the reset is complete, reconnect to your wifi network and check if the internet is working.

If none of the above steps work, there may be a more significant issue with your Galaxy S10 or your wifi network. In this case, you may need to contact your service provider or Samsung support for further assistance.
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By following these troubleshooting steps, you should be able to resolve the issue of your Galaxy S10 showing as connected to wifi but not being able to access the internet. Remember to start with the simple steps like restarting your device and forgetting and reconnecting to the wifi network before moving on to more advanced solutions like resetting network settings.

How to Troubleshoot Galaxy S10 Showing Wifi Connected but No Internet Issue

If you’re experiencing the issue of your Samsung Galaxy S10 showing that it’s connected to Wi-Fi but there’s no internet connection, there are several steps you can take to troubleshoot and fix the problem. Here are some methods you can try:

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Check Wi-Fi network: Verify that the Wi-Fi connection is working properly by connecting other devices to the same network. If other devices can connect and access the internet, the problem may be with your Galaxy S10.
Restart your device: Restart your Galaxy S10 to refresh its system and network settings. This can often resolve temporary network issues and restore the internet connection.
Forget and reconnect to Wi-Fi: Open the Wi-Fi settings on your Galaxy S10, find the network you’re having trouble with, and tap on the “Forget” option. Then, reconnect to the Wi-Fi network and enter the correct password to establish a fresh connection.
Reset network settings: If forgetting and reconnecting to Wi-Fi didn’t work, you can try resetting the network settings on your Galaxy S10. Go to Settings > General Management > Reset > Reset network settings. This will remove all saved Wi-Fi networks and reset network settings to their defaults.
Disable mobile data: Sometimes, having both Wi-Fi and mobile data enabled can cause conflicts. To ensure your Galaxy S10 prioritizes Wi-Fi, disable the mobile data connection temporarily. Go to Settings > Connections > Data usage > Mobile data and toggle the switch to turn it off.
Check DNS settings: If the DNS settings on your Galaxy S10 are incorrect, it can prevent you from accessing the internet. To check and change DNS settings, go to Settings > Connections > Wi-Fi, tap on the Wi-Fi network you’re connected to, and select “Manage network settings.” From there, you can set the DNS to automatic or enter specific DNS server addresses.
Update firmware: Check if there are any available firmware updates for your Galaxy S10 and install them if necessary. Firmware updates often include bug fixes and improvements that can help resolve various issues, including Wi-Fi connectivity problems.
Factory reset: If none of the above methods work, you can try performing a factory reset on your Galaxy S10. This will erase all data and settings on your device, so make sure to back up any important data before proceeding. Go to Settings > General Management > Reset > Factory data reset, and follow the on-screen instructions.

If the problem persists even after trying these troubleshooting steps, it’s recommended to contact Samsung support or visit a service center for further assistance.

Possible Causes for Wifi Connected but No Internet Issue on Galaxy S10

There are several possible causes for the issue of your Galaxy S10 showing “Wifi connected but no internet”. Here are some of the common reasons:

Router or modem issues: The problem might be with your router or modem. Check if other devices can connect to the internet using the same WiFi network. If not, try restarting your router or modem.
Network congestion: If there are too many devices connected to the same WiFi network, it can cause congestion and slow down the internet speed. Disconnect unnecessary devices and try again.
Incorrect WiFi password: Make sure you have entered the correct WiFi password. Double-check the password and try reconnecting.
WiFi range: The issue might be due to the distance between your Galaxy S10 and the router. Make sure you are within range and try moving closer to the router.
Network settings: Incorrect network settings on your Galaxy S10 can cause connectivity issues. Try resetting the network settings by going to Settings > General Management > Reset > Reset Network Settings.
Software or firmware issues: Your device’s software or firmware may be outdated or have bugs that are causing the issue. Make sure your device is up to date with the latest software and firmware updates. Check for updates in Settings > Software Update.
Firewall settings: If your router has firewall settings enabled, it might be blocking the internet access for your Galaxy S10. Check the router settings and disable any firewall settings that might be causing the issue.

If none of the above solutions work, you may consider contacting your internet service provider or Samsung support for further assistance.

Methods to Troubleshoot Wifi Connected but No Internet Issue on Galaxy S10

If your Galaxy S10 is showing “Wifi Connected but No Internet” issue, there are several troubleshooting methods you can try to resolve the problem:

Check the Wifi Network: Make sure that the Wifi network you are connected to is working properly. Try connecting to other Wifi networks to verify if the issue is specific to your phone or the network itself.
Restart Your Phone and Router: Sometimes, restarting both your phone and the router can resolve temporary connectivity issues. Turn off your phone and unplug the router for a few seconds, then turn them on again.
Forget and Reconnect to the Wifi Network: Go to your phone’s Settings, select “Wifi”, and tap on the network you are having trouble with. Tap “Forget” to remove the network, then reconnect to it by entering the password again.
Reset Network Settings: Go to Settings > General Management > Reset > Reset Network Settings. This will remove all saved Wifi networks, Bluetooth connections, and VPN settings. You will have to reconnect to the Wifi network and reconfigure other settings.
Check IP and DNS Settings: Go to Settings > Connections > Wi-Fi. Tap and hold on the connected network, then select “Manage network settings”. Make sure “DHCP” is selected for IP settings, and “Automatic” or “Google DNS” for DNS settings.
Update Software: Make sure your phone’s software is up to date. Go to Settings > Software update > Download and install to check for any available updates.
Disable Wifi Power Saving Mode: Go to Settings > Connections > Wi-Fi > Advanced > Wi-Fi power saving mode. Disable this option as it can cause connectivity issues.
Factory Reset: If none of the above methods work, you can try performing a factory reset on your phone. Make sure to backup your important data first as this will erase all data on your phone.

If the problem still persists after trying all the above methods, it is recommended to contact your network provider or seek professional assistance.

FAQ:

Why is my Galaxy S10 showing that it is connected to WiFi but I can’t access the internet?

There could be several reasons for this issue. It could be due to a problem with your router, a temporary issue with your internet service provider, or a software glitch on your phone. You can try troubleshooting steps like restarting your phone, resetting network settings, or even resetting your router to see if that resolves the issue.