How to Fix the 'Galaxy S8 showing 'slow charging ... Use charger that came with the device.' Error'

Galaxy S8 showing “slow charging … Use charger that came with the device.” error

If you’re a Samsung Galaxy S8 owner, you may have encountered the frustrating error message that says “slow charging … Use charger that came with the device.” This message usually appears when you connect your phone to a charger that is not the original charger that came with your device. It can be a real nuisance, especially if you’re in a hurry and need to charge your phone quickly.

So, why does this error message appear? The Samsung Galaxy S8 has a feature called Fast Charging, which allows you to charge your phone quickly. However, this feature only works when you use the charger that came with the device. If you’re using a different charger, the phone may not recognize it as a compatible charger and display the error message.

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Fortunately, there are a few solutions to fix this error message. One option is to try using a different charging cable with the original charger that came with your Samsung Galaxy S8. Sometimes, the cable may be causing the issue, and replacing it can solve the problem.

Another option is to check the charging port on your phone for any debris or dirt. If there is any buildup, it can interfere with the connection between the charger and the phone, causing the error message to appear. You can use a small brush or toothpick to gently clean the charging port and remove any debris.

It’s also worth noting that using a certified charger from a reputable brand can help prevent this error message from popping up. Cheap or counterfeit chargers may not be compatible with the Samsung Galaxy S8 and can cause charging issues.

Overall, while encountering the “slow charging … Use charger that came with the device.” error on your Samsung Galaxy S8 can be frustrating, there are steps you can take to fix the issue. By using the original charger, replacing the charging cable, and cleaning the charging port, you can ensure that your phone charges quickly and without any errors.

Common Charging Issue with Galaxy S8 and How to Fix It

If you own a Samsung Galaxy S8 and are experiencing issues with charging, you’re not alone. Many users have reported encountering the “Galaxy S8 showing “slow charging … Use charger that came with the device.” error message, indicating that their device is not charging at the expected speed and that they should use the original charger that came with the device. Fortunately, there are several solutions you can try to fix this common charging issue.

1. Check the Charging Cable and Power Adapter

First, make sure that the charging cable and power adapter you are using are in good condition. Inspect the cable for any visible damage, such as fraying or bending. Similarly, examine the power adapter for any signs of wear or damage. If you notice any issues, consider replacing the cable or power adapter with a new one that is compatible with your Galaxy S8.

2. Clean the Charging Port

Dirt, debris, and lint can accumulate in the charging port over time, preventing proper contact between the charging cable and the device. To clean the charging port, use a toothpick or a small, soft brush to gently remove any foreign objects. Be careful not to damage the port or push debris further inside. Once the port is clean, try charging your Galaxy S8 again to see if the issue is resolved.

3. Restart the Device

Sometimes, a simple restart can fix charging issues. Press and hold the power button on your Galaxy S8 until the power menu appears. Then, tap on “Restart” and wait for the device to reboot. Once it has restarted, connect it to the charger and check if the charging problem persists.

4. Enable Fast Charging

If you haven’t already, make sure that fast charging is enabled on your Galaxy S8. To do this, go to the Settings app and navigate to “Device maintenance” or “Battery.” Look for the option to enable fast charging and toggle it on. This should allow your device to charge at a faster rate, as long as you are using a compatible charger and cable.

5. Perform a Soft Reset

If the above solutions didn’t work, you can try performing a soft reset on your Galaxy S8. To do this, press and hold the volume down button and the power button simultaneously for about 10-15 seconds, until the device vibrates and restarts. This can help reset any temporary software glitches that may be causing the charging issue.

6. Visit a Service Center

If none of the previous methods solve the charging problem, it may be time to visit a Samsung service center or contact customer support. They will be able to diagnose the issue further and provide a more advanced solution, such as replacing the charging port or battery if necessary.

Conclusion

The “Galaxy S8 showing “slow charging … Use charger that came with the device.” error is a common charging issue faced by Samsung Galaxy S8 users. By checking the charging cable and power adapter, cleaning the charging port, restarting the device, enabling fast charging, performing a soft reset, and seeking assistance from a service center if needed, you can resolve this issue and ensure that your Galaxy S8 charges properly.

Understanding the “Galaxy S8 showing “slow charging … Use charger that came with the device.” Error”

If you own a Samsung Galaxy S8 and have been experiencing a “slow charging … Use charger that came with the device.” error message, it can be frustrating and inconvenient. This error message typically appears when you are charging your device with a third-party charger that is not the original one that came with your Galaxy S8.

Here’s what you need to know to understand and fix this error:

1. Why does this error message appear?

This error message appears because Samsung smartphones, including the Galaxy S8, are designed to work optimally with the original charger that is specifically designed for that device. When you use a third-party charger, the device may not receive the correct power input, resulting in slower charging speeds and possibly damaging the battery.

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2. Is it safe to use a third-party charger?

While it may seem tempting to use a cheaper or more convenient third-party charger, it is not recommended. Samsung recommends using the original charger that came with your device to ensure safe and optimal charging speed. Using a third-party charger can potentially void your warranty and may lead to damage or decreased performance of your Galaxy S8.

3. How can I fix the “slow charging” error?

To fix the “slow charging … Use charger that came with the device.” error, follow these steps:

Disconnect the third-party charger from your Galaxy S8.
Locate the original charger that came with your device.
Plug the original charger into a power outlet.
Connect your Galaxy S8 to the original charger using the provided USB cable.
Ensure that the charger is properly plugged into both the power outlet and your device.
Your Galaxy S8 should now start charging at the optimal speed, and the error message should no longer appear.

If you still encounter the error message even when using the original charger, there may be an issue with either the charger or the charging port on your Galaxy S8. In this case, it is recommended to contact Samsung support for further assistance.

4. Tips to avoid the “slow charging” error

To avoid encountering the “slow charging … Use charger that came with the device.” error in the future, consider the following tips:

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Always use the original charger and cable that came with your Galaxy S8.
If you need to charge your device on the go, invest in an official Samsung fast charging portable battery pack or car charger.
Avoid using cheap or counterfeit chargers, as they may not provide the correct power output and can potentially damage your device.
Regularly clean the charging port of your Galaxy S8 to remove any dust or debris that may interfere with the charging process.

By following these tips and using the original charger, you can ensure safe and efficient charging for your Galaxy S8 without encountering the “slow charging” error.

Note: If you are experiencing slow charging even with the original charger, it may be worth checking if there are any software updates available for your device. Sometimes, software issues can also affect charging speeds, and updating your device’s software can help resolve this.

Check the Charger and Cable

One of the first things you should do when you encounter the “Galaxy S8 showing “slow charging… Use charger that came with the device.” error is to check the charger and cable you are using to charge your phone. Here are some steps you can follow:

Inspect the charger and cable: Check for any visible damage or fraying on the charger and cable. If you see any signs of damage, it may be causing the slow charging issue.
Use the original charger: Make sure you are using the charger that came with your Galaxy S8. Using third-party chargers may not provide the necessary power for fast charging.
Use a different charger and cable: If you don’t have the original charger, try using a different charger and cable that supports fast charging. Make sure they are compatible with your Galaxy S8.

If you have checked the charger and cable and they appear to be in good condition, try the following steps:

Clean the charging port: Sometimes, the charging port of your phone can get dusty or have debris stuck in it, which can affect the charging speed. Use a soft brush or compressed air to clean the charging port.
Restart your phone: Restarting your phone can help in resolving temporary software issues that might be causing the slow charging problem.
Enable Airplane mode: Turning on Airplane mode will disable all wireless connections on your phone, which can help in speeding up the charging process.

If none of these steps fix the slow charging issue, you may need to contact the manufacturer or visit a service center for further assistance.

Clean the Charging Port

One possible reason why your Galaxy S8 is showing the “slow charging… Use charger that came with the device” error is a dirty or blocked charging port. Dust, dirt, and pocket lint can accumulate in the charging port over time, causing a poor connection between the charger and the phone.

To clean the charging port, you can follow these steps:

Power off the phone: Before attempting to clean the charging port, it is important to power off your Galaxy S8.
Inspect the charging port: Use a flashlight to carefully examine the charging port for any visible debris or dust. Pay attention to the bottom of the port.
Clean with a soft brush: Gently brush the charging port using a soft-bristled brush. Remove any visible debris or dust. Be careful not to damage the pins or any other components in the charging port.
Blow compressed air: Use a can of compressed air to blow away any remaining debris or dust from the charging port. Hold the can upright and ensure not to shake it while using.
Try a wooden toothpick: If there are stubborn particles or lint that cannot be removed with the brush or compressed air, you can carefully use a wooden toothpick to dislodge them. Be extremely cautious not to apply too much pressure or damage the pins.
Test the charging: Once you have cleaned the charging port, plug in the original charger that came with your Galaxy S8 and check if the “slow charging… Use charger that came with the device” error is resolved. If not, you may need to move on to other troubleshooting steps.

If cleaning the charging port does not solve the issue, there may be other factors causing the error message. You can try using a different charger, restarting the phone, or even performing a factory reset as further troubleshooting steps.

Note: It is always recommended to use the charger provided by the manufacturer or a certified replacement to ensure optimal charging performance and minimize potential issues.

Restart and Reset the Device

If you’re experiencing the “Galaxy S8 showing “slow charging… Use charger that came with the device.” error, one of the first troubleshooting steps you can try is restarting and resetting your device. This can help clear out any temporary software glitches or settings that may be causing the issue.

Restart your device: Press and hold the Power button until the power menu appears. Tap on “Restart” or “Reboot” to restart your device.
Reset network settings: Sometimes, the error could be related to network connectivity. To fix this, go to the Settings app, then tap on “General Management” or “System”. Select “Reset” or “Reset Network Settings” and confirm your action. Note that resetting network settings will remove saved Wi-Fi networks and Bluetooth connections.
Perform a factory reset: If the above steps didn’t resolve the issue, you may need to perform a factory reset. Make sure to back up all your important data before proceeding, as a factory reset will erase everything on your device. Go to the Settings app, select “General Management” or “System”, then tap on “Reset” or “Factory Data Reset”. Follow the on-screen instructions to complete the reset.

After performing these steps, check if the “slow charging… Use charger that came with the device.” error is still present. If it is, you may need to consider other troubleshooting methods or contact Samsung support for further assistance.

FAQ:

Why am I getting the “Galaxy S8 showing “slow charging … Use charger that came with the device.” error?

The “Galaxy S8 showing “slow charging … Use charger that came with the device.” error typically occurs when you’re using a charger that is not compatible with your Galaxy S8 or when there is an issue with the charging port or cable.

What should I do if I see the “Galaxy S8 showing “slow charging … Use charger that came with the device.” error?

If you see this error, the first thing you should do is check the charging port and cable for any debris or damage. If everything looks fine, try using a different charging cable and adapter to see if that resolves the issue. Additionally, make sure you are using the charger that came with your device or a certified charger from a reputable brand.

Is there a way to fix the “Galaxy S8 showing “slow charging … Use charger that came with the device.” error without buying a new charger?

In some cases, the error can be resolved by simply cleaning the charging port with a small brush or compressed air to remove any dust or debris that may be causing a poor connection. You can also try resetting your device to see if that helps. However, if the issue persists, it may be necessary to purchase a new charger or contact Samsung for further assistance.

Can I use a wireless charger with my Galaxy S8 to avoid the “slow charging” error?

Yes, you can use a wireless charger with your Galaxy S8. Wireless charging is a convenient option that eliminates the need for a physical cable connection. However, it’s important to note that wireless charging may not provide the same charging speed as a wired connection, so if you’re experiencing the “slow charging” error, it’s worth trying a different charging cable and adapter to see if that resolves the issue.