How To Fix Microsoft Store Not Opening Issue - Step-by-Step Guide

How To Fix Microsoft Store Not Opening Issue

Microsoft Store is an essential platform for downloading and updating various applications and games on Windows devices. However, sometimes users may encounter an issue where Microsoft Store refuses to open or launch. This issue can be frustrating, as it prevents users from accessing and downloading their desired apps and content.

If you’re facing the Microsoft Store not opening issue, don’t worry. In this step-by-step guide, we’ll walk you through the troubleshooting process to fix the problem and get your Microsoft Store up and running again. Whether it’s a software glitch or a configuration error, the following solutions will help you resolve the issue and regain access to the Microsoft Store.

Table Of Contents

1. Restart your computer

The first step in troubleshooting any software issue is to restart your computer. Sometimes, a simple restart can resolve minor glitches and refresh system processes, including the Microsoft Store. Restart your computer and check if the Microsoft Store opens without any issues.

2. Clear the Microsoft Store cache

If restarting your computer didn’t solve the issue, you can try clearing the Microsoft Store cache. The cache stores temporary files that may be causing conflicts or errors. To clear the cache, follow these steps:

Press the Windows key + R to open the Run dialog box.
Type “wsreset.exe” (without quotes) and press Enter.
A command prompt window will open, and the cache will be cleared.
After the process finishes, restart your computer and try opening the Microsoft Store again.

3. Check your internet connection

In some cases, a poor or unstable internet connection can prevent the Microsoft Store from opening. Make sure you’re connected to a stable network and try opening the Microsoft Store again. If you’re using a Wi-Fi connection, try switching to a wired connection to rule out any wireless connection issues.

4. Reset Microsoft Store

If all else fails, you can try resetting the Microsoft Store to its default settings. This process will reset the app and clear any corrupted data or settings. To reset Microsoft Store, follow these steps:

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Press the Windows key + I to open the Settings app.
Go to Apps > Apps & features.
Scroll down and find Microsoft Store from the list of installed apps.
Click on Microsoft Store and select Advanced options.
Scroll down and click on Reset. Confirm the action when prompted.
After the reset is complete, restart your computer and check if the Microsoft Store opens without any issues.

By following these steps, you can troubleshoot and fix the Microsoft Store not opening issue on your Windows device. If the problem persists, it might be worth contacting Microsoft support for further assistance.

Remember to always keep your operating system and apps updated to the latest versions to minimize the chances of encountering software issues.

Step-by-Step Guide to Fix Microsoft Store Not Opening Issue

If you’re experiencing issues with the Microsoft Store not opening on your Windows device, there are several troubleshooting steps you can follow to fix the problem. Here is a step-by-step guide to help you resolve the Microsoft Store not opening issue:

Check your internet connection: Ensure that your device is connected to the internet and the connection is stable. If you’re using Wi-Fi, try restarting your router or connecting to a different network.
Restart your device: Sometimes, a simple restart can fix software glitches and resolve the Microsoft Store not opening issue. Restart your computer and then check if the problem persists.
Clear the Microsoft Store cache: Clearing the cache of the Microsoft Store can help resolve issues with its functionality. Follow these steps to clear the cache:
1. Press the Windows key + R on your keyboard to open the Run dialog box.
2. Type “wsreset.exe” (without quotes) and press Enter.
3. A Command Prompt window will open, and the Microsoft Store cache will be cleared. Wait for the process to complete.
4. Once the process is finished, try opening the Microsoft Store again to check if the issue is resolved.
Reset the Microsoft Store: If clearing the cache didn’t work, you can try resetting the Microsoft Store to its default settings. Follow these steps:
1. Open the Settings app on your Windows device.
2. Go to Apps or Apps & features.
3. In the list of apps, find and select Microsoft Store.
4. Click on the Advanced options link.
5. Scroll down and click on the Reset button.
6. Confirm the reset by clicking Reset again.
7. Wait for the reset process to complete.
8. Once the reset is done, try opening the Microsoft Store to see if the issue is resolved.
Check for Windows updates: Outdated Windows software can cause compatibility issues with the Microsoft Store. Make sure your Windows device is up to date by checking for and installing any available updates.
1. Open the Settings app on your device.
2. Go to Update & Security.
3. Click on Windows Update in the left sidebar.
4. Click on the Check for updates button and wait for Windows to check for available updates.
5. If updates are found, click on the Install now button and follow the on-screen instructions to install them.
6. After the updates are installed, restart your device and try opening the Microsoft Store again.
Run the Windows Store Apps Troubleshooter: Windows provides a built-in troubleshooter specifically designed to fix issues with Microsoft Store apps. Here’s how to run it:
1. Open the Settings app on your device.
2. Go to Update & Security.
3. Click on Troubleshoot in the left sidebar.
4. Scroll down and click on Windows Store Apps.
5. Click on the Run the troubleshooter button and follow the on-screen instructions.
6. Once the troubleshooter has finished scanning and fixing any issues, restart your device and check if the Microsoft Store opens correctly.
Re-register the Microsoft Store: If none of the above steps worked, you can try re-registering the Microsoft Store using Windows PowerShell. Here’s how:
1. Press the Windows key + X on your keyboard.
2. In the menu that appears, click on Windows PowerShell (Admin).
3. When prompted, click Yes to allow the app to make changes to your device.
4. In the Windows PowerShell window, type “Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}” (without quotes) and press Enter.
5. Wait for the process to complete, and then restart your device.
6. After the restart, try opening the Microsoft Store to see if it works correctly.

By following these step-by-step instructions, you should be able to fix the Microsoft Store not opening issue on your Windows device. If the problem persists, you may need to seek further assistance from Microsoft support or consider reinstalling Windows.

Check for Updates

If your Microsoft Store is not opening, it could be because you are using an outdated version of Windows. Updating your operating system is essential, as it often fixes bugs and issues with various apps, including the Microsoft Store. Here’s how you can check for updates:

Press the Windows key on your keyboard or click on the Start menu.
In the search bar, type “Windows Update” and click on the Windows Update settings option.
Once the settings page opens, click on the “Check for updates” button.
Windows will now check for any available updates for your system.
If updates are found, click on the “Install” button to start the update process.
Wait for the updates to be downloaded and installed. This may take some time depending on the size and number of updates.
Once the updates are installed, restart your computer if prompted.

After your computer has restarted, try opening the Microsoft Store again to see if the issue has been resolved. If not, proceed to the next step.

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Reset Microsoft Store Cache

If the Microsoft Store is still not opening properly, you can try resetting the Microsoft Store cache. Here’s how:

Press the Windows key + R to open the Run dialog box.
Type “wsreset.exe” in the Run dialog box and press Enter.
A Command Prompt window will appear briefly and then automatically close. This indicates that the Microsoft Store cache has been reset.
Restart your computer to apply the changes.
After restarting, try opening the Microsoft Store again to see if the issue has been resolved.

Resetting the Microsoft Store cache can help fix issues related to launching the Store application. If the issue persists, you can try other troubleshooting steps.

Run Windows Store Apps Troubleshooter

If you are experiencing issues with the Microsoft Store not opening, one possible solution is to run the Windows Store Apps Troubleshooter. This built-in tool can help identify and resolve any problems that may be preventing the Store from launching properly.

To run the Windows Store Apps Troubleshooter, follow these steps:

Open the Start menu and click on “Settings”.
In the Settings window, click on “Update & Security”.
In the left panel, click on “Troubleshoot”.
In the right panel, scroll down and click on “Additional troubleshooters”.
Under “Get up and running”, click on “Windows Store Apps”.
Click on “Run the troubleshooter”.
Wait for the troubleshooter to detect and fix any issues it finds.
Once the troubleshooter completes its process, try opening the Microsoft Store again to see if the problem has been resolved.

If the Windows Store Apps Troubleshooter was able to fix the issue, you should now be able to open and use the Microsoft Store without any problems. However, if the problem persists, you may need to try other troubleshooting steps or seek further assistance.

It’s worth noting that the Windows Store Apps Troubleshooter is a useful tool for resolving various issues related to Windows Store apps, so it’s always a good first step to take when encountering problems with the Store.

FAQ:

Why is my Microsoft Store not opening?

Your Microsoft Store may not be opening due to various reasons, such as network connection issues, outdated Windows version, corrupt Store cache, or problems with Microsoft Store services. To fix this issue, you can try several troubleshooting steps.

Can I reinstall the Microsoft Store app to fix the issue?

Yes, you can reinstall the Microsoft Store app to fix the issue. However, this method should be used as a last resort, as reinstalling the Store app may cause you to lose some data or settings. To reinstall the Microsoft Store app, you can use PowerShell commands or third-party tools like Windows Store Apps Troubleshooter or CCleaner. Make sure to backup any important data before reinstalling the app.

Why is the Microsoft Store not opening on my computer?

There could be several reasons why the Microsoft Store is not opening on your computer. It could be due to a software glitch, an outdated version of Windows, a problem with your Microsoft account, or issues with your internet connection. To fix this issue, you can try a few troubleshooting steps such as resetting the Microsoft Store cache, updating Windows, or repairing any corrupted files on your system.