How To Fix Error 0x87DD0017 On Xbox Series S When Playing

If you own an Xbox Series S gaming console and encounter the Error 0x87DD0017 while playing, don’t worry, you’re not alone. This error is quite common and can be resolved with a few simple steps. In this guide, we will walk you through the troubleshooting methods to fix Error 0x87DD0017 on your Xbox Series S.

Error 0x87DD0017 is typically associated with connectivity issues while connecting to the Xbox Live servers. This could be due to various reasons, such as a slow or unstable internet connection, problems with the Xbox Live service, or issues with your network setup. By following the steps outlined below, you should be able to resolve the error and get back to enjoying your games on the Xbox Series S.

Table Of Contents

Firstly, make sure that your internet connection is stable and running at a sufficient speed. You can do this by running a speed test on your network. If your internet speed is below the recommended requirement of Xbox Live, consider upgrading your internet plan or contacting your ISP for assistance. Additionally, try connecting your Xbox Series S directly to your modem or router using an ethernet cable to ensure a stable connection.

If your internet connection is not the issue, the next step is to check the status of the Xbox Live service. Sometimes, the error might be caused by temporary server issues on Microsoft’s end. Visit the official Xbox Live status page on the Microsoft website to see if there are any ongoing service disruptions. If there are, you will have to wait until the issue is resolved before you can continue playing without the Error 0x87DD0017.

Another possible solution is to power cycle your Xbox Series S. To do this, turn off your console completely and unplug the power cord from the back. Wait for at least 10 seconds before plugging the power cord back in and turning on your console again. Power cycling can help refresh the system’s cache and fix any minor glitches that might be causing the error.

If none of the above methods work, you may want to consider resetting your network settings on the Xbox Series S. To do this, go to the Settings menu on your console, and navigate to Network Settings. From there, select “Advanced Settings” and choose the “Alternate MAC Address” option. Follow the on-screen prompts to reset your network settings. Keep in mind that this will remove any saved networks and passwords on your console, so you will need to reconnect to your Wi-Fi network after completing the reset.

Hopefully, by following these troubleshooting methods, you were able to fix Error 0x87DD0017 on your Xbox Series S and get back to enjoying your games. If the error persists, you may want to contact Xbox Support for further assistance.

Overview

Error 0x87DD0017 is a common issue that Xbox Series S users may encounter when playing games on their console. This error code typically indicates a problem with the connection between the console and the Xbox Live servers.

When this error occurs, users may experience difficulties signing in to their Xbox Live accounts, connecting to multiplayer games, or accessing certain online features. It can be frustrating, especially if you’re in the middle of an intense gaming session or trying to join a friend’s game.

Fortunately, there are several troubleshooting steps you can take to try and resolve the 0x87DD0017 error on your Xbox Series S. These steps include checking your internet connection, power cycling your console, clearing the system cache, and more.

In this article, we will explore some of the most effective solutions to fix the 0x87DD0017 error on your Xbox Series S. We will provide step-by-step instructions and explain the reasons behind each solution. By following these troubleshooting methods, you should be able to get your console back up and running smoothly.

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Check your internet connection: Ensure that your Xbox Series S is connected to a stable internet connection. Test your network to make sure there are no issues with your router or modem.
Power cycle your console: Turn off your Xbox Series S, unplug the power cord from the back of the console, wait for a few minutes, then plug it back in and turn on the console.
Clear the system cache: Clearing the cache can help resolve various software issues on your Xbox Series S. Follow the steps provided to clear the system cache.
Check Xbox Live status: Visit the Xbox Live status page to see if there are any ongoing service outages or maintenance periods that could be causing the error.
Sign out and sign back in: Sometimes, simply signing out of your Xbox Live account and then signing back in can resolve the error.
Remove and re-add your account: If signing out and signing back in doesn’t work, try removing your account from your Xbox Series S and then re-adding it.
Reset your console: As a last resort, you can try resetting your Xbox Series S to its factory default settings. Keep in mind that this will remove all data and settings from your console, so be sure to backup any important data beforehand.

With these solutions, you should be able to fix the 0x87DD0017 error and get back to enjoying your gaming experience on your Xbox Series S. If the issue persists, it may be necessary to contact Xbox support for further assistance.

What is Error 0x87DD0017 on Xbox Series S?

Error 0x87DD0017 is a common issue that Xbox Series S owners may encounter while playing games on their console. This error code usually indicates a problem with the network connection or Xbox Live service, preventing the console from connecting to the internet or accessing online features.

When this error occurs, users may experience difficulties in signing in to their Xbox Live account, unable to join multiplayer games, or encounter issues with downloading game updates or accessing online features in games. The error message associated with this error code usually states, “There was a problem with the update. You need this update to use your console, but something went wrong. For help, visit Xbox.com/xboxone/update/help.”

Causes of Error 0x87DD0017

Several factors may contribute to the occurrence of Error 0x87DD0017 on Xbox Series S:

Internet Connectivity Issues: Problems with the network connection or DNS settings can prevent the console from connecting to Xbox Live and result in this error.
Xbox Live Service Outage: Temporary issues or maintenance with the Xbox Live service can cause error 0x87DD0017.
Expired Subscription: If your Xbox Live Gold or Game Pass subscription has expired, you may encounter this error when trying to access online features.
Console Software Issues: Outdated system software or corrupt game updates can also trigger this error.

How to Fix Error 0x87DD0017 on Xbox Series S

If you encounter error 0x87DD0017 on your Xbox Series S, you can try the following troubleshooting steps to resolve the issue:

Check Xbox Live Service Status: Before attempting any troubleshooting steps, it’s recommended to check the Xbox Live service status on the official Xbox website to ensure there are no ongoing service outages or maintenance.
Restart Your Network Equipment: Power cycle your modem and router by unplugging them from the power source for about 30 seconds, then plugging them back in. This can help refresh the network connection and resolve any temporary issues.
Ensure Proper Network Connection: Make sure your Xbox Series S is properly connected to the internet. You can troubleshoot network connectivity issues by checking the network cable, using a wired connection instead of Wi-Fi, or resetting your network settings.
Update Console Software: Ensure that your Xbox Series S is running the latest system software version. You can check for updates in the console’s Settings menu and install any available updates.
Renew Xbox Live Subscription: If your Xbox Live Gold or Game Pass subscription has expired, you will need to renew it to regain access to online features. Visit the Xbox website or use the console’s Store to renew your subscription.
Clear Persistent Storage: Clearing the persistent storage on your Xbox Series S can help resolve issues with game updates or downloads. Go to the console’s Storage settings and select “Clear persistent storage.”
Contact Xbox Support: If none of the above solutions resolve the error 0x87DD0017, you may need to contact Xbox Support for further assistance.

By following these steps, you should be able to troubleshoot and fix error 0x87DD0017 on your Xbox Series S, allowing you to resume enjoying your games and online features without any issues.

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Common Causes of Error 0x87DD0017 on Xbox Series S

Error 0x87DD0017 is a common issue that Xbox Series S users may encounter while playing games on their console. This error code indicates that there is a problem with the network connection or Xbox Live service. Here are some of the common causes of this error:

Network connectivity issues: One of the most common causes of Error 0x87DD0017 is a problem with the network connection. This could be due to a weak Wi-Fi signal, network congestion, or issues with the ISP.
Xbox Live service outage: Another possible cause of Error 0x87DD0017 is an Xbox Live service outage. Xbox Live may experience downtime or maintenance, which can temporarily disrupt the connection to the online services.
Console software update: Sometimes, Error 0x87DD0017 can occur after a console software update. If the update was not installed correctly or there are compatibility issues, it can result in network connectivity problems.
Console settings: Incorrect console settings can also lead to Error 0x87DD0017. This includes settings related to network configuration, NAT type, or DNS settings.

To resolve this error, you can try the following troubleshooting steps:

Check network connection: Make sure your Xbox Series S is connected to a stable and reliable network. Check the Wi-Fi signal strength and consider switching to a wired connection if possible.
Verify Xbox Live service status: Visit the Xbox Live Service Status page to check if there are any known outages or issues with the service. If there is an outage, you may need to wait until the service is restored.
Restart your console: Sometimes, a simple restart can fix temporary software glitches. Try turning off your Xbox Series S, unplugging the power cord, waiting for a few minutes, and then plugging it back in.
Update console software: Make sure your console is running the latest software version. Go to the Settings menu, select System, and then choose Updates. If there is an available update, download and install it.
Check console settings: Review your console settings and ensure they are configured correctly. Check the network settings, NAT type, and DNS settings. You may need to consult the Xbox Series S user manual or contact Xbox support for assistance.
Contact Xbox support: If none of the above steps resolve the Error 0x87DD0017, you can contact Xbox support for further assistance. They can provide specific troubleshooting steps based on your situation.

By following these steps, you should be able to troubleshoot and fix the Error 0x87DD0017 on your Xbox Series S. However, if the issue persists, it may indicate a more serious hardware problem, and you may need to contact Xbox support or seek professional repair.

Solution

If you are experiencing Error 0x87DD0017 on your Xbox Series S when playing games, there are several troubleshooting steps you can try to fix the issue:

Check Xbox Live Status: Before proceeding with any troubleshooting steps, make sure that the Xbox Live service is up and running. You can check the status on the official Xbox Live status page.
Restart your console: Sometimes, a simple restart can resolve temporary software glitches. Power off your Xbox Series S, unplug the power cord from the back of the console, wait for a few minutes, plug it back in, and then power it on again.
Check your network connection: Error 0x87DD0017 can occur due to network issues. Make sure that your Xbox Series S is connected to a stable and reliable internet connection. You can also try connecting your console via a wired connection for better stability.
Clear local saved games: Corrupted saved game data can also cause error 0x87DD0017. To fix this, go to the “Settings” menu on your Xbox Series S, select “System,” then “Storage,” and finally “Clear Local Saved Games.” This will delete any locally saved games on your console, so make sure to back them up if necessary.
Restart your modem and router: Power off your modem and router, unplug them from the power source, wait for a few minutes, and then plug them back in. This can help refresh your network connection and resolve any network-related issues.
Check for system updates: Make sure that your Xbox Series S is running the latest system software. Go to the “Settings” menu, select “System,” then “Updates,” and finally “Update Console” to check for any available updates.
Reset console to factory defaults: If none of the above steps work, you can try resetting your Xbox Series S to its factory defaults. Keep in mind that this will erase all data on your console, so make sure to back up any important data before proceeding. To reset the console, go to the “Settings” menu, select “System,” then “Console Info,” and finally “Reset Console.”

If none of the above solutions work, it may be a good idea to contact Xbox support for further assistance. They will be able to provide you with specific troubleshooting steps based on your individual situation.

Method 1: Restart the Xbox Series S Console

If you are encountering the error code 0x87DD0017 on your Xbox Series S while playing a game, one of the first steps you can take to resolve the issue is by restarting your console. Restarting can help refresh the system and clear any temporary glitches that may be causing the error.

Here’s how you can restart your Xbox Series S console:

Press and hold the Xbox button on the front of your console for about 10 seconds. This will force the console to shut down.
After the console has powered off completely, unplug the power cord from the back of the console.
Wait for about 10 seconds and then plug the power cord back into the console.
Press the Xbox button on your console to turn it back on.

Once your console has restarted, try playing the game again and see if the error code 0x87DD0017 persists. If the issue persists, you can try the next method to troubleshoot the problem.

FAQ:

What does error code 0x87DD0017 mean on Xbox Series S?

Error code 0x87DD0017 on Xbox Series S typically indicates a network connectivity issue. It means that your console is unable to connect to the Xbox Live service.

Is error 0x87DD0017 specific to Xbox Series S?

No, error 0x87DD0017 can occur on other Xbox consoles as well, such as Xbox Series X or Xbox One. It is a generic Xbox Live connectivity error that can happen on any Xbox device. The troubleshooting steps to fix the error are usually similar regardless of the console model.