Having trouble with your Galaxy S21 not receiving calls? Find solutions here

Galaxy S21 Can’t Receive Calls? Here are the solutions

If you own a Galaxy S21 and you’re experiencing difficulties with incoming calls, you’re not alone. Many users have reported issues with their devices not receiving calls, which can be frustrating. Fortunately, there are several potential solutions to this problem that you can try.

Firstly, ensure that your phone is not in the “Do Not Disturb” mode. This mode can silence all incoming calls and notifications, so check your settings to make sure it’s disabled. Additionally, make sure that your phone’s volume is turned up and not set to vibrate mode.

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If the problem persists, try restarting your device. Sometimes, a simple reboot can fix minor software glitches that may prevent your Galaxy S21 from receiving calls. Press and hold the power button, then tap on “Restart” or “Reboot” to initiate the process.

If restarting doesn’t work, check if your phone’s software is up to date. Samsung regularly releases software updates that include bug fixes and improvements. Go to “Settings”, then “Software Update” to check for any available updates and install them if necessary.

If none of the above solutions work, it may be worth contacting your network carrier for assistance. They can check if there are any network-related issues that are causing your phone to not receive calls. They may also be able to provide further troubleshooting steps specific to your carrier or region.

In conclusion, experiencing issues with your Galaxy S21 not receiving calls can be frustrating, but there are several potential solutions to try. Ensure that your phone is not in “Do Not Disturb” mode, check the volume settings, and try restarting your device. Updating your phone’s software and contacting your network carrier for assistance are also viable options. By following these steps, you can hopefully resolve the issue and start receiving calls on your Galaxy S21 again.

Solutions for Galaxy S21 not receiving calls

If you’re experiencing issues with your Galaxy S21 not receiving calls, there are several potential solutions to try:

Check your network connection: Ensure that you have a strong and stable network connection. Verify that your device is connected to the correct network and that your signal strength is adequate.
Disable call forwarding: Check your call forwarding settings to ensure that calls are not being redirected to another number or service.
Restart your device: Sometimes a simple restart can resolve temporary software glitches that may be affecting call reception.
Update your device software: Ensure that your Galaxy S21 is running the latest software version. Software updates often include bug fixes and improvements that can address call-related issues.
Check for blocked numbers: Make sure that the phone numbers you are expecting calls from are not blocked or added to your device’s reject list.
Reset network settings: Resetting your network settings can help resolve connectivity issues that may be preventing your device from receiving calls. Keep in mind that this will also reset Wi-Fi and Bluetooth connections.
Clear cache partition: Clearing the cache partition can help remove temporary files and data that may be causing conflicts or issues with call reception.
Perform a factory reset: If all else fails, you may need to perform a factory reset to restore your Galaxy S21 to its original settings. This should only be done as a last resort, as it will erase all data and settings on your device.

If none of these solutions work, it may be necessary to contact your network provider or Samsung support for further assistance.

Verify your network connection

If you are experiencing issues with your Galaxy S21 not receiving calls, one of the first things you should do is verify your network connection. A weak or unstable network connection can prevent calls from coming through. Here are some steps you can take to troubleshoot your network connection:

Check network signal: Make sure that you have a strong network signal. Check if your device is showing full bars or if the signal is weak. If the signal is weak, consider moving to a different location or contacting your network provider for assistance.
Restart your device: Sometimes, restarting your device can help refresh the network connection. Turn off your Galaxy S21 and then turn it back on after a few seconds.
Airplane mode: Toggle the Airplane mode on and off. This can help reset the network connection and potentially resolve the issue.
Update software: Ensure that your device is running the latest software version. Software updates often contain bug fixes and improvements that can help resolve network-related issues.
Check SIM card: Verify that your SIM card is properly inserted into your device and that it is not damaged. A faulty or incorrectly inserted SIM card can cause network connection issues.
Reset network settings: If all else fails, you can try resetting your network settings. This will remove any saved Wi-Fi networks, Bluetooth devices, and VPN settings, so make sure to note down any important information before proceeding.

If you have gone through these steps and are still unable to receive calls on your Galaxy S21, you may need to contact your network provider or visit a service center for further assistance.

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Check your call settings

If you’re having trouble receiving calls on your Galaxy S21, it’s worth checking your call settings to ensure everything is properly configured. Here are a few steps you can take:

Verify your network connection: Make sure you have a stable network connection to receive calls. You can try toggling Airplane mode on and off, or switch between Wi-Fi and mobile data to see if that resolves the issue.
Check for call forwarding: If call forwarding is enabled, your incoming calls may be redirected to another number or voicemail. To check this, go to your Phone app settings and look for the Call Forwarding option. Make sure it is turned off if you don’t want your calls forwarded.
Ensure Do Not Disturb mode is disabled: If your phone is in Do Not Disturb mode, it will silence all incoming calls and notifications. Check your quick settings panel or go to Settings > Sounds and Vibration > Do Not Disturb to make sure it’s turned off.
Disable any call-blocking or spam-filtering apps: If you have any third-party call-blocking or spam-filtering apps installed, they may be interfering with incoming calls. Disable or uninstall these apps and see if that resolves the issue.
Reset network settings: If none of the above steps work, you can try resetting your network settings. Go to Settings > General Management > Reset > Reset Network Settings. Note that this will remove all saved Wi-Fi networks and Bluetooth connections, so make sure to reconnect to them afterward.

If none of these steps fix the issue, it may be worth contacting your network provider or visiting a service center to further troubleshoot the problem.

Restart your device

If you’re experiencing issues with your Galaxy S21 not receiving calls, a simple restart can often resolve the problem. Restarting your device can help refresh the system and clear any temporary glitches or conflicts that may be affecting the phone’s ability to receive calls.

To restart your Galaxy S21, follow these steps:

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Press and hold the Power button on the side of your phone.
A power menu will appear on the screen.
Tap on the “Restart” option.
Wait for your phone to power off and then power back on.

After your device restarts, check if the issue of not receiving calls is resolved. If not, continue with the troubleshooting steps below.

Contact your service provider

If you are facing issues with your Galaxy S21 not receiving calls, it is advisable to contact your service provider for assistance. They will be able to troubleshoot the issue and provide you with a solution.

Here are some steps you can follow when reaching out to your service provider:

Check for network coverage: Ensure that you are in an area with proper network coverage. Sometimes, you may not receive calls due to weak signals or limited coverage.
Verify call settings: Ensure that your call settings are configured correctly. Follow any instructions provided by your service provider to check your call forwarding, call barring, or call waiting settings.
Restart your device: Sometimes, a simple restart can resolve network connectivity issues. Try restarting your Galaxy S21 and check if you can receive calls afterwards.
Reset network settings: If the issue persists, you can try resetting your network settings. Go to Settings > General Management > Reset > Reset Network Settings. This will reset all network-related settings, including Wi-Fi, mobile data, and Bluetooth.
Reach out to customer support: If none of the above steps work, contact your service provider’s customer support. Provide them with a detailed description of the issue, any error messages you may have encountered, and the troubleshooting steps you have already tried. They will be able to guide you further and provide you with a solution.

Remember, your service provider is the best resource to help you resolve any network-related issues with your Galaxy S21. Don’t hesitate to reach out to them for assistance.

FAQ:

Why is my Galaxy S21 not receiving calls?

There could be several reasons why your Galaxy S21 is not receiving calls. Firstly, check if the device is in airplane mode or if the “Do Not Disturb” mode is turned on. Also, make sure that the network signal is strong and there are no network outages in your area. Additionally, check if the call forwarding settings are properly configured and if the phone’s software is up to date. If none of these solutions work, consider contacting your service provider for further assistance.

How can I fix the issue of my Galaxy S21 not receiving calls?

If your Galaxy S21 is not receiving calls, you can try several troubleshooting steps. First, try restarting your phone as it may help resolve temporary software glitches. You can also check if the phone’s call settings are properly configured and if call forwarding is turned off. Another solution is to update your phone’s software to the latest version, as this may contain bug fixes for call-related issues. If the problem persists, contact your service provider or visit a certified technician for further assistance.

What should I do if my Galaxy S21 is not receiving calls after a software update?

If your Galaxy S21 is not receiving calls after a software update, try the following steps to resolve the issue. First, check if the call settings have been reset after the update and make sure they are properly configured. You can also try clearing the cache partition of your device, as this can help clear any temporary system files that may be causing the problem. If the issue persists, consider performing a factory reset, but remember to backup your data first. If none of these solutions work, contact your service provider or visit an authorized service center for assistance.

Why can’t I receive calls on my Galaxy S21 when I have full signal?

If you have full signal on your Galaxy S21 but cannot receive calls, there might be a problem with your network or your phone’s settings. Check if your phone is in airplane mode or if the “Do Not Disturb” mode is turned on. Additionally, ensure that call forwarding is not enabled on your device. If the issue persists, contact your service provider as there may be a temporary network outage in your area or a specific problem with your account.

Is there a way to fix the issue of my Galaxy S21 not receiving calls without contacting the service provider?

Yes, there are a few troubleshooting steps you can try to fix the issue of your Galaxy S21 not receiving calls without contacting the service provider. First, try restarting your phone as it can help resolve temporary software glitches. You can also check if the call settings are properly configured and if call forwarding is turned off. Additionally, make sure that your device’s software is up to date. If none of these solutions work, you may need to contact the service provider for further assistance.