Galaxy S9 Plus troubleshooting: How to fix SMS sending failed issue

How to fix your Galaxy S9 Plus if it won’t send SMS, keeps saying sending failed

Welcome to our guide on troubleshooting the SMS sending failed issue on the Galaxy S9 Plus. The Galaxy S9 Plus is a powerful smartphone with a range of features that make it a popular choice among users. However, like any electronic device, it can encounter issues from time to time.

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If you’re experiencing difficulties sending SMS messages and are seeing the “sending failed” notification on your Galaxy S9 Plus, don’t worry. In this guide, we will explore several troubleshooting steps to help you resolve this issue and get your SMS messages sending successfully again.

Before we start, it’s important to note that troubleshooting steps may vary depending on your specific device and Android version. However, the following steps should cover the majority of cases and provide a solution to your SMS sending failed issue.

So, without further ado, let’s jump right into the troubleshooting steps!

Galaxy S9 Plus SMS sending failed: Troubleshooting Tips

One common issue that Galaxy S9 Plus users may encounter is the “SMS sending failed” error. This can be frustrating, especially if you rely on text messages for communication. However, there are several troubleshooting tips that can help you resolve this problem.

1. Check network signal

Ensure that your Galaxy S9 Plus has a strong and stable network signal. A weak signal can cause SMS sending failures. Try moving to an area with better network coverage or contacting your service provider for assistance.

2. Restart your device

Simple issues like a temporary glitch or software bug can often be fixed by restarting your device. Press and hold the power button, then select “Restart” from the options that appear. Once your device has restarted, try sending a text message again.

3. Clear the messaging app cache

Corrupted cache files can sometimes cause SMS sending failures. To clear the cache of the messaging app, go to the device settings, select “Apps,” then find and tap on the messaging app. Select “Storage,” then tap on “Clear cache.” Try sending a text message again after clearing the cache.

4. Check for software updates

Outdated software can also lead to various issues on your device, including SMS sending failures. Check if there are any software updates available for your Galaxy S9 Plus. To do this, go to the device settings, select “Software update,” then tap on “Download updates manually” or a similar option if available. Install any updates that are available and try sending a text message again.

5. Reset network settings

If the issue persists, you can try resetting your network settings. Go to the device settings, select “General management,” then tap on “Reset.” Select “Reset network settings” and confirm your selection. Note that this will remove all saved Wi-Fi networks and Bluetooth devices, so you’ll need to set them up again. After resetting the network settings, try sending a text message.

6. Contact your service provider

If none of the above steps resolve the issue, it’s possible that there may be a problem with your account or network on your service provider’s end. Contact your service provider’s customer support for further assistance. They may be able to troubleshoot the issue or provide additional guidance.

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By following these troubleshooting tips, you should be able to resolve the “SMS sending failed” issue on your Galaxy S9 Plus and continue sending text messages without any problems.

Check Network Connection

If you’re experiencing SMS sending failed issue on your Galaxy S9 Plus, the first thing you need to check is your network connection. Follow these steps to troubleshoot:

Verify Signal Strength: Make sure your device has a strong network signal. Weak signal can cause issues with sending SMS. You can check the signal strength indicator on the status bar of your device.
Restart Device: Sometimes, a simple restart can fix network connection issues. Restart your Galaxy S9 Plus and try sending the SMS again.
Toggle Airplane Mode: Turning on and off the Airplane mode can refresh your network connection. Swipe down from the top of the screen to access the Quick Settings panel, then tap on the Airplane mode icon to toggle it on and off.
Check SIM Card: Remove the SIM card from your device and reinsert it properly. Ensure that the SIM card is clean and free from any dust or debris.
Check Mobile Data: Make sure mobile data is enabled on your device. Swipe down from the top of the screen to access the Quick Settings panel, then tap on the Mobile data icon to toggle it on.
Reset Network Settings: If the above steps didn’t work, you can try resetting the network settings. Go to Settings > General management > Reset > Reset network settings. Note that this will remove all saved Wi-Fi networks and passwords as well as any cellular network settings.
Contact Your Service Provider: If the issue still persists, contact your service provider for further assistance. They can check if there are any network outages in your area or if there are any restrictions on your account that may be causing the issue.

By following these steps, you should be able to resolve the SMS sending failed issue on your Galaxy S9 Plus. If the problem continues, it may be a hardware issue and you should consider contacting Samsung support for further assistance.

Verify Message Settings

If you are experiencing issues with sending SMS messages on your Galaxy S9 Plus, it is important to verify your message settings. Incorrect settings can prevent messages from being sent successfully.

To verify your message settings, follow these steps:

Open the Messages app on your Galaxy S9 Plus.
Tap on the three-dot menu icon in the top right corner of the screen.
Select “Settings” from the menu.
Scroll down and tap on “More settings.”
Tap on “Text messages” or “SMS” to access the message settings.
Check the following settings:
Message center: Ensure that the message center number is correct. If you are unsure of the correct number, contact your service provider for assistance.
Message format: Set the message format to “Text” or “SMS.” Avoid selecting options like “MMS” or “Chat” as they may prevent SMS messages from being sent.
Delivery reports: Toggle this option on if you want to receive delivery reports for your sent messages.
Group messaging: If you are sending messages to multiple recipients, make sure group messaging is enabled.

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11. Once you have verified and adjusted the necessary settings, try sending an SMS message to see if the issue is resolved.

If you are still experiencing SMS sending failed issue after verifying your message settings, proceed to the next troubleshooting step.

Clear Cache and Data of Messaging App

If you are experiencing issues with sending text messages on your Galaxy S9 Plus, it may be worth trying to clear the cache and data of the messaging app. This can help resolve any potential software glitches or conflicts that may be causing the SMS sending failed issue. Follow the steps below to clear the cache and data of the messaging app:

Open the Settings app on your Galaxy S9 Plus.
Scroll down and tap on “Apps” or “Applications.”
Find and tap on the messaging app that you are using (e.g., Samsung Messages, Android Messages).
On the app info page, tap on “Storage.”
Tap on “Clear Cache” to delete the temporary cache files. This will not delete any personal data or messages.
Next, tap on “Clear Data” to delete any stored app data. Note that this will reset the messaging app to its default settings, so you may need to re-enter any personalized settings or preferences.
Confirm your selection by tapping on “OK” or “Delete.”

After clearing the cache and data of the messaging app, try sending a text message again to see if the SMS sending failed issue has been resolved. If not, you may want to try other troubleshooting steps or contact your mobile network provider for further assistance.

FAQ:

Why am I not able to send SMS messages on my Galaxy S9 Plus?

If you are unable to send SMS messages on your Galaxy S9 Plus, there could be several reasons for this. It could be due to a problem with your network connection, an issue with your messaging app, or a problem with your device’s software. To troubleshoot the issue, you can try restarting your phone, checking your network connection, clearing the cache and data of your messaging app, or updating your device’s software.

What should I do if I keep getting a “SMS sending failed” error on my Galaxy S9 Plus?

If you keep getting a “SMS sending failed” error on your Galaxy S9 Plus, there are a few steps you can try to fix the issue. First, make sure you have a stable network connection. If you do, try restarting your phone and checking if the issue persists. If it does, you can try clearing the cache and data of your messaging app, or updating your device’s software. If none of these steps work, you may need to contact your network provider for further assistance.

Why do my SMS messages fail to send only to certain contacts on my Galaxy S9 Plus?

If your SMS messages fail to send only to certain contacts on your Galaxy S9 Plus, it could be a problem with the recipient’s device or network. You can try sending a message to a different contact to see if the issue persists. If it does, you can try restarting your phone, clearing the cache and data of your messaging app, or updating your device’s software. If the issue still persists, it may be best to contact your network provider or the recipient’s network provider for further assistance.

Why do my SMS messages fail to send when I am in a certain location with my Galaxy S9 Plus?

If your SMS messages fail to send when you are in a certain location with your Galaxy S9 Plus, it could be a problem with the network coverage in that area. Some areas may have weak or no network signal, which can affect your ability to send SMS messages. You can try moving to a different location to see if the issue persists. If it does, you may need to contact your network provider for further assistance or consider using a different messaging app that relies on a different network or technology.

What should I do if none of the troubleshooting steps fix the SMS sending failed issue on my Galaxy S9 Plus?

If none of the troubleshooting steps fix the “SMS sending failed” issue on your Galaxy S9 Plus, it may be best to contact your network provider for further assistance. They may be able to help you diagnose the issue and provide a solution. It is also possible that there could be a hardware problem with your device, in which case you may need to contact the manufacturer or a professional technician for repair or replacement options.

Why am I facing an SMS sending failed issue on my Galaxy S9 Plus?

If you are facing an SMS sending failed issue on your Galaxy S9 Plus, it could be due to various reasons. Some common causes include network connectivity issues, incorrect message center number, full message storage, or a software glitch.