Easy Steps to Fix Messenger that Keeps Crashing on Samsung Galaxy S9 Plus

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How to fix Messenger that keeps crashing on Samsung Galaxy S9 Plus (easy steps)

Is your Messenger app constantly crashing on your Samsung Galaxy S9 Plus? This can be a frustrating issue that can interrupt your communication with friends and family. Fortunately, there are some easy steps you can take to fix this problem and get your Messenger app running smoothly again.

One common reason for Messenger app crashes is a software glitch. To fix this, start by clearing the cache and data of the Messenger app. Go to the Settings on your Galaxy S9 Plus, then Apps, and find Messenger in the list. Tap on it and select Clear Cache and Clear Data. Restart your phone and try opening the Messenger app again.

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If clearing the cache and data didn’t solve the problem, try updating the Messenger app to the latest version. Open the Google Play Store, search for Messenger, and tap on Update if an update is available. Outdated versions of the app can often cause crashes and other issues, so it’s important to keep your apps up to date.

Another step you can take to fix Messenger crashes is to disable any unnecessary background apps. Some apps may be conflicting with Messenger and causing it to crash. Go to Settings, then Device Maintenance, and select Battery. Tap on the Battery Usage button and check if there are any apps running in the background that you don’t need. Close them or force stop them to see if it resolves the crashing issue.

If none of these steps work, you may want to consider uninstalling and reinstalling the Messenger app. This can help resolve any issues with the app’s installation or configuration. Remember to backup your messages and data before uninstalling the app to avoid losing any important conversations.

By following these easy steps, you should be able to fix Messenger app crashes on your Samsung Galaxy S9 Plus and get back to messaging without any interruptions. If the problem persists, it may be worth contacting the Messenger support team or seeking technical assistance from a professional.

How to Fix Messenger Crashing on Samsung Galaxy S9 Plus

If you’re experiencing issues with your Messenger app crashing on your Samsung Galaxy S9 Plus, there are several steps you can try to fix the problem.

  1. Clear App Cache and Data: Go to Settings > Apps > Messenger > Storage. Tap on “Clear Cache” and “Clear Data” to remove any stored data and cached files that may be causing the app to crash.
  2. Update the App: Make sure you have the latest version of Messenger installed on your device. Open the Google Play Store, search for Messenger, and tap on “Update” if an update is available.
  3. Restart your Phone: Restarting your device can often resolve app crashes and other software-related issues. Press and hold the Power button, then tap on “Restart” to reboot your Samsung Galaxy S9 Plus.
  4. Check for Software Updates: Make sure your phone is running the latest software version. Go to Settings > Software Update > Download and Install to check for any available updates. Install any updates that are available.
  5. Disable Battery Optimization: Sometimes, battery optimization settings can interfere with app functionality. Go to Settings > Device Care > Battery > App Power Management. Tap on “Messenger” and disable battery optimization for the app.
  6. Uninstall and Reinstall the App: If none of the above steps work, try uninstalling the Messenger app and then reinstalling it. Go to Settings > Apps > Messenger > Uninstall. Then, go to the Google Play Store, search for Messenger, and reinstall the app.

If the Messenger app continues to crash after trying these steps, it may be worth contacting the app’s support team or seeking further assistance from Samsung. They may be able to provide specific troubleshooting steps or recommend a software update to resolve the issue.

Clear Cache and Data

If your Messenger app keeps crashing on your Samsung Galaxy S9 Plus, one of the possible solutions is to clear the cache and data of the app. This can help resolve any issues caused by corrupted or outdated files.

To clear the cache and data of your Messenger app on your Samsung Galaxy S9 Plus, follow these steps:

  1. Open the Settings app on your phone.
  2. Scroll down and tap on Apps.
  3. Look for Messenger in the list and tap on it.
  4. Tap on Storage and then tap on Clear Cache.
  5. Tap on Clear Data and confirm your action.

After clearing the cache and data, restart your Samsung Galaxy S9 Plus and open the Messenger app again. Hopefully, the app will no longer crash. If the problem persists, you can try the other troubleshooting steps mentioned in this article.

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Update Messenger App

If your Messenger app keeps crashing on your Samsung Galaxy S9 Plus, one of the potential solutions is to update the app. Outdated versions of the app may contain bugs or compatibility issues with the device’s operating system, leading to the crashes.

Here are the easy steps to update the Messenger app on your Samsung Galaxy S9 Plus:

  1. Open the Google Play Store app on your device.
  2. Tap on the search bar at the top of the screen and type “Messenger.”
  3. Select the Messenger app from the search results.
  4. If there is an update available, you will see an “Update” button. Tap on it to update the app.
  5. Wait for the update to download and install on your device.
  6. Once the update is complete, open the Messenger app to see if the crashing issue is resolved.

If there are no updates available for the Messenger app, you can try uninstalling and reinstalling the app. This can help resolve any underlying issues with the app’s installation.

Please note that the steps to update or reinstall the Messenger app may vary slightly depending on the version of the Google Play Store app on your device. However, the general process remains the same.

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Updating the Messenger app is a simple yet effective solution to fix crashes on your Samsung Galaxy S9 Plus. It ensures that you have the latest version of the app, which often includes bug fixes and improvements for better performance.

Restart Your Device

If you are experiencing frequent crashes on your Samsung Galaxy S9 Plus while using Messenger, the first step you should try is restarting your device. Restarting your device can help resolve minor software glitches and errors that may be causing the app to crash.

To restart your Samsung Galaxy S9 Plus:

  1. Press and hold the power button located on the right side of the device.
  2. A power menu will appear on the screen.
  3. Select “Restart” from the options.
  4. Wait for your device to fully restart.

Once your device has restarted, open Messenger and check if the crashing issue has been resolved. If the problem persists, you can try the next troubleshooting steps to fix the issue.

FAQ:

Why does my Messenger keep crashing on my Samsung Galaxy S9 Plus?

There can be several reasons why your Messenger keeps crashing on your Samsung Galaxy S9 Plus. It could be due to a software glitch, outdated app version, insufficient memory, or conflicts with other apps on your device.

How can I fix the issue of Messenger crashing on my Samsung Galaxy S9 Plus?

To fix the issue of Messenger crashing on your Samsung Galaxy S9 Plus, you can try several troubleshooting steps. Start by clearing the cache of the Messenger app, updating the app to the latest version, restarting your device, or uninstalling and reinstalling the app. If the issue persists, you may need to contact Messenger support or perform a factory reset on your device.

Does clearing the cache of the Messenger app really help in resolving the crashing issue?

Yes, clearing the cache of the Messenger app can help in resolving the crashing issue. The cache files can sometimes get corrupted or outdated, which can cause the app to malfunction. By clearing the cache, you are essentially removing these files and forcing the app to create new ones, which can help in resolving the crashing problem.

I have already updated the Messenger app to the latest version, but it still keeps crashing. What should I do?

If updating the Messenger app to the latest version did not resolve the crashing issue, you can try restarting your device. Sometimes, a simple restart can clear any temporary glitches or conflicts that may be causing the app to crash. If the issue persists, you can try uninstalling and reinstalling the app, or contacting Messenger support for further assistance.

Will performing a factory reset on my Samsung Galaxy S9 Plus fix the Messenger crashing issue?

Performing a factory reset on your Samsung Galaxy S9 Plus can potentially fix the Messenger crashing issue. However, it is a drastic step that should only be taken as a last resort. Before performing a factory reset, make sure to back up all important data, as the process will erase all data and settings on your device. If you decide to proceed with a factory reset, you can do so through the settings menu or by using the hardware buttons on your device.

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