5 Tips for Resolving Dropped Phone Calls on Galaxy S10 Plus

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How to fix phone calls that keep dropping on your Galaxy S10 Plus

Having dropped phone calls can be frustrating, especially when you’re in the middle of an important conversation. If you’re experiencing dropped calls on your Galaxy S10 Plus, there are a few tips you can try to improve your call quality and prevent call drops.

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1. Check your signal strength: Poor signal strength can contribute to dropped calls. Make sure you’re in an area with strong network coverage. If you’re in a low signal area, consider moving to a different location or going outside to improve your signal.

2. Restart your phone: Sometimes a simple restart can resolve temporary software glitches that may be causing dropped calls. Restart your Galaxy S10 Plus by pressing and holding the power button, then tapping on “Restart”.

3. Update your software: Outdated software can cause performance issues, including dropped calls. Make sure you have the latest updates installed on your phone. Go to Settings > Software Update > Download and Install to check for any available updates.

4. Disable Wi-Fi calling: If you’re using Wi-Fi calling, try disabling it to see if it improves your call quality. Go to Settings > Connections > Wi-Fi Calling and toggle it off.

5. Factory reset your phone: If all else fails, you can try performing a factory reset on your Galaxy S10 Plus. This will erase all data on your phone, so make sure to back up your important files first. Go to Settings > General Management > Reset > Factory Data Reset and follow the prompts.

By following these tips, you can hopefully improve your call quality and reduce the number of dropped calls on your Galaxy S10 Plus. If the issue persists, it may be a hardware problem and you should consider contacting Samsung or your service provider for further assistance.

Troubleshooting Dropped Phone Calls on Galaxy S10 Plus

Experiencing dropped phone calls can be frustrating, especially when you rely on your Galaxy S10 Plus for important communication. Here are 5 tips to help you resolve dropped phone calls on your device:

  1. Check your signal strength: Poor signal strength can cause dropped calls. Make sure you are in an area with strong network coverage. You can also try switching to a different network mode (e.g. 3G, 4G, LTE) to see if it improves your signal strength.
  2. Restart your phone: Restarting your Galaxy S10 Plus can fix temporary software glitches that may be causing dropped calls. Simply press and hold the Power button, then tap Restart.
  3. Update your software: Keeping your phone’s software up to date can help resolve any known issues that may be causing dropped calls. Go to Settings > Software update > Download and install to check for any available updates.
  4. Reset network settings: Resetting your network settings can help resolve connectivity issues that may be causing dropped calls. Go to Settings > General management > Reset > Reset network settings. Note that this will erase all saved Wi-Fi networks, Bluetooth connections, and VPN settings.
  5. Contact your carrier: If the above steps don’t resolve the issue, it’s possible that there may be a network problem or an issue with your SIM card. Contact your carrier to report the problem and seek further assistance.

By following these troubleshooting tips, you should be able to resolve the issue of dropped phone calls on your Galaxy S10 Plus and enjoy uninterrupted communication.

Check Your Network Connection

If you are experiencing dropped phone calls on your Galaxy S10 Plus, one of the first things you should check is your network connection. A weak or unstable network connection can cause calls to drop or have poor call quality. Here are a few steps to help you check your network connection:

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  1. Make sure you have a strong network signal. Look at the signal bars on your phone’s display and ensure that they are full or close to full. If you are in an area with weak signal coverage, try moving to a different location to improve the signal.
  2. Restart your phone. Sometimes, a simple reboot can help resolve network connection issues. Turn off your Galaxy S10 Plus, wait for a few seconds, and then turn it back on.
  3. Check if you are in airplane mode. Airplane mode disables all wireless communication on your phone, including cellular network connectivity. Make sure that airplane mode is turned off by going to the Settings app, selecting “Connections,” and ensuring that the airplane mode toggle is off.
  4. Disable Wi-Fi calling. If you have Wi-Fi calling enabled on your Galaxy S10 Plus, try disabling it to see if it improves your network connection. Wi-Fi calling can sometimes cause conflicts with cellular network connectivity.
  5. If all else fails, contact your network provider. If you have checked all the above steps and are still experiencing dropped phone calls, it may be a network issue. Contact your network provider and inform them of the problem. They may be able to provide you with more specific troubleshooting steps or investigate any network issues in your area.

By following these steps and checking your network connection, you can help resolve dropped phone call issues on your Galaxy S10 Plus.

Reset Network Settings

If you are experiencing dropped phone calls on your Galaxy S10 Plus, one potential solution is to reset the network settings. This can help resolve any issues with your network connectivity and improve the overall calling experience on your device.

To reset the network settings on your Galaxy S10 Plus, follow these steps:

  1. Open the Settings app on your device.
  2. Scroll down and tap on “General Management.”
  3. Tap on “Reset” at the bottom of the page.
  4. Tap on “Reset Network Settings.”
  5. Enter your device’s PIN or password if prompted.
  6. Tap on “Reset Settings” to confirm.

Once the network settings have been reset, your device will automatically restart. After the restart, you may need to reconnect to your Wi-Fi network and reconfigure any Bluetooth devices that were previously paired.

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Resetting the network settings can help eliminate any network-related issues that may be causing dropped phone calls on your Galaxy S10 Plus. It is a relatively simple troubleshooting step that is worth trying before seeking further assistance.

Update Your Software

One of the easiest and most effective ways to resolve dropped phone calls on your Galaxy S10 Plus is to keep your software updated. Regular software updates from Samsung often include bug fixes and improvements that can help to address issues with dropped calls.

To update your software, follow these steps:

  1. Go to the Settings menu on your Galaxy S10 Plus.
  2. Scroll down and tap on Software update.
  3. Tap on Download updates manually.
  4. If an update is available, follow the prompts to download and install it.

It’s recommended to have a stable internet connection and at least 50% battery charge before starting the update process. Also, make sure you are connected to a Wi-Fi network to avoid using up your mobile data.

After the update is complete, check if the dropped call issue has been resolved. If not, you can try other troubleshooting methods or contact Samsung support for further assistance.

FAQ:

Why do my phone calls keep dropping on my Galaxy S10 Plus?

There can be several reasons for dropped phone calls on your Galaxy S10 Plus. It could be due to weak network signal, network congestion, software glitches, or even hardware issues. It’s important to troubleshoot the problem to determine the exact cause.

Is there a way to fix dropped phone calls caused by software glitches on my Galaxy S10 Plus?

Yes, there are a few steps you can take to fix dropped phone calls caused by software glitches on your Galaxy S10 Plus. You can try clearing the cache partition, updating your device software, or performing a factory reset as a last resort. Remember to backup your data before performing a factory reset.

What should I do if my Galaxy S10 Plus has hardware issues causing dropped phone calls?

If your Galaxy S10 Plus has hardware issues causing dropped phone calls, it’s best to contact Samsung or visit an authorized service center for assistance. They will be able to diagnose the problem and provide a solution, which may involve repairing or replacing the faulty hardware component.

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