PS4 Network Connection Errors: Fixing LAN and Wi-Fi Problems on PS4

ps4 network connection errors: fixing lan and wifi problems on ps4.

The PlayStation 4 gaming console is an essential part of life for many gamers. However, despite its popularity, the PS4 can encounter network connectivity issues that can severely spoil the gaming experience. Network connection errors can occur when using either a wired (LAN) or wireless (Wi-Fi) connection.

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Possible causes of network connectivity problems on PS4 include incorrect network settings, problems with your router or internet access, or problems with the console itself or the network module.

In this article, we’ll take a look at some common network connectivity errors on PS4 and suggest a few ways to fix them. If you have problems with network connectivity on PS4, don’t despair - with our help you can enjoy the gaming world again without limitations.

Common PS4 network connection errors and their fixes

PlayStation 4 owners often encounter network connectivity issues that can result in the inability to play online or download game updates. In this article, we will take a look at some of the most common network connectivity errors on PS4 and provide solutions to fix them.

1. Error NW-31201-7 (LAN connection problems)

This error indicates problems with local network connectivity. To fix this error, you should follow the steps below:

Check your connection settings and make sure they are configured correctly.
Reboot your router and modem.
Try using a cable connection instead of a wireless connection to rule out possible Wi-Fi problems.

2. Error NW-31250-1 (Internet connection problems)

This error indicates problems with your Internet connection. To correct this error, you should follow the steps below:

Make sure your router is connected to the Internet and working properly.
Check your connection settings and make sure they are configured correctly.
Reboot your PS4 console and router.

3. Error NW-31456-9 (IP Address Problems)

This error indicates problems with the IP address. To correct this error, you should perform the following steps:

Reboot the router and modem.
Update the system software on your PS4 console.
Change the PS4 connection settings to use a static IP address instead of automatically obtaining an IP address.

4. Error NW-31194-8 (DNS Server Problems)

This error indicates problems with the DNS server. To correct this error, you should perform the following steps:

Change the DNS server on your PS4 console using public DNS servers such as Google DNS (8.8.8.8.8).
Reboot your router and modem.

Please note that the above solutions are only recommendations and may not help in all cases. If you continue to experience network connectivity issues on your PS4 console, it is recommended that you contact your internet service provider or PlayStation Support for assistance.

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LAN problems

Devices connected to a network via a local area network (LAN) can encounter a variety of problems. Here are some of the common problems and how to solve them:

**No network connection.

If your PS4 is not connecting to the LAN, make sure the Ethernet cable is properly connected to both your PS4 and your router or modem. Try restarting both devices and make sure the LAN function is enabled on your router or modem. 2. **Poor signal quality.

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If you have a LAN connection but the signal quality is poor, try moving the router or modem closer to the PS4. Place them at the same level and avoid obstacles between them. 3. IP conflict.

Sometimes an IP address conflict may occur if devices on your network have the same IP address. To fix this problem, change the IP address of your PS4 in the connection settings menu. 4. Problems with the router settings.

Make sure the router or modem is configured correctly for LAN connection. Check the network settings, including the IP address, subnet, and default gateway. If possible, reset the router’s settings or update its firmware.

If all of the above methods don’t work, try checking your network equipment for problems or contact your internet service provider for further assistance.

Wi-Fi problems

Connecting via Wi-Fi can cause some problems on PlayStation 4. Here are some common problems and their possible solutions:

No available Wi-Fi networks: If your PS4 does not detect available Wi-Fi networks, make sure your Wi-Fi router is turned on and within range of your console. Also check that the Wi-Fi router does not have any problems or errors.
Weak signal: If your Wi-Fi signal is weak, try moving the router closer to the console or installing a Wi-Fi signal booster. You can also try rebooting the router to improve the signal.
Slow connection: If your Wi-Fi connection is slow, there may be a problem with your Internet Service Provider’s speed. Try contacting your ISP to find out about options to improve your internet speed.
Signal interference: Other nearby devices using Wi-Fi may cause interference with your PS4’s signal. To avoid this problem, place the router away from other electronic devices or try using a Wi-Fi channel with weaker interference.
Authentication Problems: If you have problems with Wi-Fi authentication, make sure you have entered the correct password to access the network. Also try contacting your network administrator or Wi-Fi provider for assistance.

If you are still experiencing issues with your Wi-Fi connection on your PS4, it is recommended that you contact Sony Support or contact a technician for further assistance.

FAQ:

What should I do if I’m having problems connecting my PS4 to Wi-Fi?

If you are having trouble connecting your PS4 to Wi-Fi, you should try rebooting your router and your PS4 console. Check if your router is working and if there is enough network connection. Make sure your Wi-Fi password is entered correctly. If nothing helps, you can try temporarily disconnecting all other devices connected to your network to make sure the problem isn’t due to network congestion. If the problem still persists, you may need to contact PlayStation Support.

How do I check the LAN connection on my PS4?

To check the LAN connection on your PS4, you’ll first need to make sure the Ethernet cable is properly connected to your console and router or modem. Next, go to the Settings menu on your PS4 console and select the Network section. Under “Check Internet Connection”, you’ll be able to see if your console is connected to the network. If you see an error message, try rebooting your router and modem. If the problem persists, it may be due to incorrect settings or a defective network cable.

How do I set up Wi-Fi on my PS4?

To set up Wi-Fi on PS4, you’ll need to go to the Settings menu on your console. Then select the “Network” section and find the “Internet Connection Setup” option. You’ll be prompted to choose your connection method: either “Wi-Fi” or “Local LAN”. Select “Wi-Fi” and follow the on-screen instructions to connect to your Wi-Fi network. Enter your network name (SSID) and password if required. Once setup is complete, your set-top box should successfully connect to Wi-Fi.

Why does my PS4 lose Wi-Fi connection?

If your PS4 loses Wi-Fi connection, it may be due to a weak Wi-Fi signal or network interference. Try placing your set-top box closer to your router to improve signal quality. It’s also worth checking the Wi-Fi settings on your router - they may need updating or changing. If the problem still persists, try using an Ethernet cable connection or contact your internet provider for further assistance.

What should I do if I have problems connecting my PS4 to the Internet using a LAN cable?

If you are having problems connecting your PS4 to the Internet via LAN cable, there are a few checks and adjustments you should make. First, make sure your LAN cable is properly connected to your PS4 and router. Then reboot them both. If the problem persists, check to see if your cable is damaged or if the internet connection settings on your PS4 are not set. You can also try using a different LAN cable to check. If that doesn’t solve the problem, your router may need a firmware update or port settings. In this case, it’s best to contact your internet connection provider or the router manufacturer for assistance.