How to Troubleshoot and Fix Galaxy S10 WiFi 'Internet May Not Be Available' Error - WiFi Not Working

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How to fix Galaxy S10 wifi “internet may not be available” error | wifi not working

If you own a Samsung Galaxy S10 and are facing issues with your WiFi connectivity, specifically the “Internet May Not Be Available” error message, you’re not alone. This error message is a common issue that many Galaxy S10 users have encountered. Fortunately, there are several troubleshooting steps you can take to fix this problem and get your WiFi working again.

Table Of Contents

Check your WiFi connection

The first step in troubleshooting this issue is to make sure that your WiFi connection is working properly. Check if other devices in your household are able to connect to the WiFi network without any issues. If they can, then the problem may be with your Galaxy S10 and not the WiFi itself. If other devices are also experiencing problems, there may be an issue with your WiFi router or internet service provider.

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Restart your Galaxy S10 and WiFi router

If you haven’t tried it already, restarting both your Galaxy S10 and WiFi router can often resolve connectivity issues. Simply turn off your phone and router, wait a few seconds, and then turn them back on again. This can sometimes refresh the network connection and fix any temporary glitches that may be causing the “Internet May Not Be Available” error.

Tip: Try turning off any power-saving features on your phone as they may be interfering with the WiFi connection. Some users have reported that disabling the “Wi-Fi power saving mode” on their Galaxy S10 has helped resolve this issue.

By following these troubleshooting steps, you should be able to resolve the “Internet May Not Be Available” error on your Galaxy S10 and get your WiFi working again. If you continue to experience problems, it may be worth contacting Samsung support for further assistance. Remember to always keep your phone’s software up to date and regularly check for any available system updates, as these can often include bug fixes and improvements for WiFi connectivity.

How to Troubleshoot and Fix Galaxy S10 WiFi “Internet May Not Be Available” Error

If you’re experiencing issues with your Samsung Galaxy S10’s WiFi and encountering the “Internet May Not Be Available” error, you can follow the troubleshooting steps below to fix the problem:

  1. Restart your Galaxy S10. Sometimes a simple restart can resolve WiFi connectivity issues.
  2. Check your WiFi network. Ensure that your WiFi network is working properly and that other devices can connect to it without any issues. If the problem is with your WiFi network, try restarting your router.
  3. Forget and reconnect to the WiFi network. Go to Settings > Connections > WiFi, then tap on the WiFi network you’re having trouble with. Select “Forget” and then reconnect to the network by entering the password.
  4. Reset network settings. Go to Settings > General Management > Reset > Reset Network Settings. This will reset all network settings on your Galaxy S10, including WiFi connections and Bluetooth pairings. After resetting, reconnect to your WiFi network and check if the issue is resolved.
  5. Turn off Smart Network Switch. Smart Network Switch is a feature that automatically switches between WiFi and mobile data to provide a stable connection. However, it can sometimes cause issues. To turn it off, go to Settings > Connections > WiFi > Advanced > Smart Network Switch and toggle it off.
  6. Update your Galaxy S10’s software. Keeping your device’s software up to date can help fix bugs and improve overall performance. Go to Settings > Software Update > Download and Install to check for any available updates.
  7. Perform a factory reset. If none of the above steps work, you can try performing a factory reset. Note that this will erase all data and settings on your Galaxy S10, so make sure to backup your important files before proceeding. Go to Settings > General Management > Reset > Factory Data Reset and follow the instructions.

If the issue still persists after following these troubleshooting steps, it’s recommended to contact Samsung support or visit a service center for further assistance.

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Check WiFi Signal and Connection

One of the first things to do when troubleshooting WiFi connectivity issues on your Galaxy S10 is to check the WiFi signal strength and ensure a stable connection. Here are some steps you can follow:

  1. Make sure you are within range of your WiFi router or access point. Move closer to it if necessary.
  2. Check if there are any physical obstacles, such as walls or furniture, blocking the WiFi signal. Rearrange your setup if needed.
  3. Restart your WiFi router or access point. Sometimes, a simple reboot can resolve connection issues.
  4. Verify that other devices are able to connect to the same WiFi network. If they can’t, the issue may be with the network itself.
  5. Try connecting to a different WiFi network to see if the problem persists. This can help determine if the issue is specific to your network or your device.
  6. Disable and re-enable WiFi on your Galaxy S10. This can refresh the connection and resolve minor software glitches.
  7. If your WiFi network uses a password, double-check that you are entering the correct password. Pay attention to capitalization and any special characters.
  8. Reset network settings on your Galaxy S10. This will remove all saved WiFi networks and their settings, so make sure you have the necessary information to reconnect later.
  9. If none of the above steps work, consider contacting your Internet service provider or the manufacturer of your WiFi router for further assistance.

By checking the WiFi signal strength and connection, you can eliminate any potential issues that may be causing the “Internet may not be available” error on your Galaxy S10. Following these steps will help you troubleshoot and fix WiFi problems effectively.

Forget and Reconnect to WiFi Network

If you are experiencing the “Internet May Not Be Available” error on your Galaxy S10, one of the troubleshooting steps you can try is forgetting and reconnecting to the WiFi network. This can help to refresh the connection and resolve any potential issues. Here’s how you can do it:

  1. Go to the Settings menu on your Galaxy S10 by tapping on the gear icon.
  2. Scroll down and tap on “Connections”.
  3. Tap on “WiFi”.
  4. You will see a list of available WiFi networks. Find the network that you are having trouble with and tap on it.
  5. A pop-up menu will appear. Tap on “Forget”.
  6. Once you have forgotten the network, go back to the list of available networks and tap on the network name again.
  7. Enter the password for the network and tap on “Connect”.
  8. Your Galaxy S10 will attempt to reconnect to the WiFi network. If the issue was related to a temporary glitch, this should resolve it.

By forgetting and reconnecting to the WiFi network, you are essentially starting the connection process from scratch. This can help to clear any temporary issues or conflicts that were causing the “Internet May Not Be Available” error. If the problem persists after trying this step, you may need to explore other troubleshooting options.

Reset Network Settings on Galaxy S10

If you’re experiencing WiFi issues on your Galaxy S10, one potential solution is to reset the network settings on your device. This will remove any saved WiFi networks, Bluetooth pairings, and other network-related settings, so make sure you have all the necessary login information and settings before proceeding.

To reset network settings on your Galaxy S10, follow these steps:

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  1. Open the Settings app on your device. You can find it in the app drawer or by swiping down from the top of the screen and tapping the gear icon.
  2. Scroll down and tap on “General management”.
  3. Tap on “Reset”.
  4. Select “Reset network settings”.
  5. If prompted, enter your device PIN, password, or pattern.
  6. Tap on “Reset settings” to confirm.

Your Galaxy S10 will now reset the network settings. Once the process is complete, your device will reboot.

After your device restarts, you’ll need to set up your WiFi connection again and re-enter any Bluetooth pairings. Make sure to check if the WiFi issue has been resolved.

If the problem persists, you may need to try other troubleshooting steps, such as updating your device’s software, restarting your router, or contacting your internet service provider.

Note: Resetting network settings will not delete any personal data or media files on your device.

FAQ:

Why am I getting the “Internet may not be available” error on my Galaxy S10?

The “Internet may not be available” error on your Galaxy S10 can occur due to various reasons. It could be an issue with your WiFi network, router settings, or even a software problem on your phone.

What should I do if restarting the phone and router doesn’t fix the “Internet may not be available” error?

If restarting the phone and router doesn’t fix the “Internet may not be available” error on your Galaxy S10, you can try forgetting and reconnecting to the WiFi network. Go to your phone’s settings, select Wi-Fi, and tap on the network name. Then, tap “Forget” and reconnect to the network by entering the password. If this doesn’t work, you can try resetting the network settings on your phone or contacting your internet service provider for further assistance.

Why is my Galaxy S10 showing the “Internet may not be available” error only on certain WiFi networks?

If your Galaxy S10 is showing the “Internet may not be available” error only on certain WiFi networks, it could be due to compatibility issues or problems with those specific networks. Some routers may have settings or configurations that are not compatible with your phone, resulting in the error. In such cases, you can try connecting to a different WiFi network or contacting the network administrator for assistance.

What can I do if the “Internet may not be available” error persists on my Galaxy S10?

If the “Internet may not be available” error persists on your Galaxy S10 after trying the above troubleshooting steps, you can try updating your phone’s software to the latest version. Sometimes, software updates can fix issues and bugs related to WiFi connectivity. If the problem still persists, you may need to contact Samsung support or bring your phone to a service center for further assistance and possible repairs.

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