How to Troubleshoot and Fix Anker Soundcore Motion Boom Not Turning On Problem

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Fixing Anker Soundcore Motion Boom Not Turning On Problem

Is your Anker Soundcore Motion Boom speaker not turning on? Don’t worry, you’re not alone. Many users have experienced this issue and have successfully resolved it. In this article, we will guide you through the troubleshooting process and provide solutions to get your speaker up and running again.

First, let’s check the basics. Make sure that your speaker is charged. Connect the provided USB cable to a power source and let it charge for at least a few hours. Once fully charged, try turning it on again. If it still doesn’t turn on, move on to the next step.

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Next, check the power button. Sometimes, the power button may get stuck or become unresponsive. Press and hold the power button for a few seconds to see if it turns on. If it doesn’t, try gently cleaning the power button with a soft cloth or cotton swab dipped in rubbing alcohol. This can help remove any dirt or debris that may be hindering its functionality.

If the power button is not the issue, try resetting the speaker. Locate the reset button, usually on the bottom or back of the speaker. Press and hold the reset button for about 10-15 seconds. After releasing the button, try turning on the speaker again. This should reset any software glitches or errors that may be causing the issue.

How to Troubleshoot and Fix Anker Soundcore Motion Boom Not Turning On Problem

If you own an Anker Soundcore Motion Boom speaker and it’s not turning on, you may be experiencing a power or battery issue. Follow these troubleshooting steps to try and fix the problem:

  1. Check the battery level: Make sure that the speaker has enough battery power to turn on. Connect it to a power source and wait a few minutes to see if it shows any signs of charging.
  2. Reset the speaker: Sometimes, a simple reset can resolve minor software glitches. Look for a reset button or a small hole on the speaker and press it using a pin or a paperclip. Hold it for about 10 seconds and then release.
  3. Try a different charging cable and adapter: It’s possible that the charging cable or adapter you’re using is faulty. Use a different set of cables and adapters to rule out this possibility.
  4. Clean the charging port: Dust and debris can accumulate in the charging port, preventing proper connection. Use a soft brush or compressed air to clean the port and remove any obstructions.
  5. Connect to a different power source: If you’ve been charging the speaker using a computer or laptop, try connecting it to a wall outlet instead. It’s possible that the power output from your computer is not sufficient for charging.
  6. Perform a firmware update: Check if there are any available firmware updates for your Anker Soundcore Motion Boom speaker. Updating the firmware can sometimes fix compatibility issues and improve the overall performance.
  7. Contact customer support: If none of the above steps resolve the issue, it’s possible that there is a hardware problem with your speaker. Contact Anker customer support for further assistance or possible warranty options.

Following these troubleshooting steps should help you identify and resolve the issue with your Anker Soundcore Motion Boom speaker not turning on. Remember to always double-check the user manual or manufacturer’s website for specific instructions related to your device.

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Check the Power Source

One of the first things to check when your Anker Soundcore Motion Boom is not turning on is the power source. Ensure that the speaker is properly connected to a power outlet or that the battery is fully charged. Here are a few steps to help you troubleshoot the power source:

  1. Check the power cable: Verify that the power cable is securely plugged into both the speaker and the power source. If it is loose or damaged, try using a different power cable.
  2. Try a different power outlet: Plug the speaker into a different power outlet to make sure the original outlet is not the issue. Sometimes, a faulty outlet can prevent the speaker from receiving power.
  3. Charge the battery: If your Anker Soundcore Motion Boom has a rechargeable battery, make sure it is fully charged. Connect the speaker to a power source using the charging cable and allow it to charge for a few hours. Once fully charged, try turning on the speaker again.

If the speaker still does not turn on after checking the power source, there may be other issues that need to be addressed. Proceed to the next troubleshooting steps to further diagnose the problem.

Reset the Speaker

If your Anker Soundcore Motion Boom is not turning on, performing a reset may help resolve the issue. Here are the steps to reset the speaker:

  1. Make sure the speaker is turned off.
  2. Locate the reset button on the bottom of the speaker. It is a small hole labeled “RESET”.
  3. Using a pin or a paperclip, press and hold the reset button for about 10 seconds.
  4. Release the reset button.
  5. Turn on the speaker and check if it is now working.

Performing a reset can often fix minor software glitches or conflicts that may be causing the speaker to not turn on. If the problem persists after performing a reset, you may need to contact Anker support for further assistance.

Update the Firmware

If your Anker Soundcore Motion Boom is not turning on, it could be due to outdated firmware. Updating the firmware can resolve any software-related issues and potentially fix the problem. Here’s how you can update the firmware:

  1. Visit the official Anker website and navigate to the Soundcore Motion Boom product page.
  2. Look for the “Support” or “Downloads” section on the product page.
  3. Download the latest firmware update file for the Soundcore Motion Boom.
  4. Once the firmware file is downloaded, connect your Soundcore Motion Boom to your computer using a USB cable.
  5. Locate the firmware update file on your computer and transfer it to the Soundcore Motion Boom.
  6. Disconnect the Soundcore Motion Boom from your computer.
  7. Press and hold the Power button on the Soundcore Motion Boom to turn it on and initiate the firmware update process.
  8. Follow the on-screen instructions or any prompts that appear on the Soundcore Motion Boom’s display to complete the firmware update.
  9. After the update is complete, power off the Soundcore Motion Boom and then turn it back on.

If the firmware update was successful, your Anker Soundcore Motion Boom should now turn on without any issues. However, if the problem persists, you may need to consider other troubleshooting steps or contact Anker customer support for further assistance.

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FAQ:

What should I do if my Anker Soundcore Motion Boom is not turning on?

If your Anker Soundcore Motion Boom is not turning on, the first thing you should do is make sure it is properly charged. Plug the speaker into a power source using the included USB cable and let it charge for at least a few hours. If the charging indicators are not lighting up or the speaker still does not turn on after charging, there may be a problem with the battery or internal circuitry. In this case, you should contact Anker support for further assistance.

How can I check if my Anker Soundcore Motion Boom is charging?

To check if your Anker Soundcore Motion Boom is charging, simply plug it into a power source using the included USB cable. The LED indicators on the speaker will light up to indicate the charging status. A solid red light means the speaker is charging, and a solid white light means it is fully charged. If the LED indicators do not light up when the speaker is connected to power, there may be an issue with the charging port or cable. Try using a different cable and power source to see if that resolves the issue.

My Anker Soundcore Motion Boom is fully charged, but it still won’t turn on. What should I do?

If your Anker Soundcore Motion Boom is fully charged but still won’t turn on, there may be a problem with the power button or internal circuitry. Try resetting the speaker by pressing and holding the power button for 10 seconds. If that doesn’t work, try connecting the speaker to a different power source or using a different charging cable. If none of these troubleshooting steps work, it is recommended to contact Anker support for further assistance or to inquire about a possible warranty replacement.

My Anker Soundcore Motion Boom was working fine, but now it won’t turn on. What could be the problem?

If your Anker Soundcore Motion Boom was working fine but suddenly won’t turn on, there may be a few possible causes. First, check to make sure the speaker is properly charged. If it is fully charged but still won’t turn on, try resetting it by pressing and holding the power button for 10 seconds. If that doesn’t work, there may be an issue with the power button, battery, or internal circuitry. Contact Anker support for further assistance or to inquire about a warranty replacement.

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