How to Troubleshoot and Fix a Samsung Galaxy S6 that won't Turn On | Troubleshooting Guide

How to fix Samsung Galaxy S6 that won’t turn on (Troubleshooting Guide)

If your Samsung Galaxy S6 refuses to turn on, it can be a frustrating experience. However, before you panic, there are several troubleshooting steps you can take to try and fix the issue. This troubleshooting guide will provide you with step-by-step instructions to help you determine the cause of the problem and find a solution.

Step 1: Check the Battery

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The first thing you should do is check the battery. Make sure it has enough charge by connecting it to a power source using the original charging cable and adapter. Leave it plugged in for at least 30 minutes to see if it will start charging. If the battery is completely drained, it may take a few minutes for the charging symbol to appear on the screen.

Step 2: Force Restart

If the battery is not the issue, try performing a force restart. To do this, press and hold the Power button and the Volume Down button simultaneously for about 10-15 seconds. This will force the device to restart, and hopefully, it will turn on normally. If this doesn’t work, proceed to the next step.

Step 3: Check the Charging Port and Cable

Next, inspect the charging port on your Galaxy S6 and make sure it is clean and free of debris. If there is any lint or dirt, gently clean it using a soft brush or a toothpick. Additionally, try using a different charging cable and adapter to rule out any issues with the charging accessories. If the device still won’t turn on, proceed to the next step.

Step 4: Boot into Safe Mode

If your Galaxy S6 is stuck in a boot loop or freezing during startup, you can try booting the device into Safe Mode. This will disable all third-party apps, allowing you to determine if a specific app is causing the problem. To boot into Safe Mode, press and hold the Power button until the Samsung logo appears, then immediately release the Power button and hold the Volume Down button until the device finishes restarting.

If your Galaxy S6 still won’t turn on after trying these troubleshooting steps, it may be a more serious hardware issue. In this case, it is recommended to contact Samsung or bring your device to a certified technician for further assistance.

Read Also: How to Enable Safe Mode on Samsung Galaxy A50 - Step by Step Guide

Note: Performing any of these troubleshooting steps may void your warranty or cause further damage to your device. Proceed with caution and at your own risk.

Reasons why a Samsung Galaxy S6 won’t turn on

If your Samsung Galaxy S6 is not turning on, it could be due to several reasons. Here are a few common causes:

Battery Drain: The most common reason for a Galaxy S6 not turning on is a drained battery. Make sure to charge your phone for at least 15-20 minutes before attempting to turn it on.
Physical Damage: If your phone has suffered a physical impact, such as a drop or water damage, it may not turn on. Check for any visible signs of damage and consider getting it repaired.
Software Glitch: Sometimes, a software glitch can cause the phone to freeze and not respond. Try a soft reset by pressing and holding the Power button and Volume Down button together for about 10 seconds.
Overheating: If your Galaxy S6 overheats, it may refuse to turn on to prevent further damage. Allow your phone to cool down for a while and then try turning it on.
Charging Port Issues: A faulty charging port can prevent your phone from charging and turning on. Check if the charging port is clean and free from debris. You may also try using a different charging cable or adapter.
Hardware Fault: In some cases, a hardware malfunction can cause the Galaxy S6 to not turn on. This could be due to a faulty power button, motherboard issue, or other hardware component failure. Consider seeking professional help for repair or replacement.

If none of these troubleshooting steps work, it is recommended to contact Samsung support or visit an authorized service center for further assistance.

Common issues to check

Battery level: Ensure that the battery of your Samsung Galaxy S6 has enough charge. Connect it to a power source and let it charge for at least 15 minutes before attempting to turn it on again.
Physical damage: Inspect your phone for any signs of physical damage, such as cracks on the screen or water damage. Physical damage can cause the phone to not turn on, so it may need to be repaired.
Corrupted software: If your phone froze or crashed before it turned off, it may have a software issue. Try performing a forced restart by pressing and holding the Power button and Volume Down button simultaneously for about 10 seconds. If this doesn’t work, you may need to reset the phone’s software.
Power button issue: Check if the Power button is stuck or not functioning properly. Press the button several times to ensure that it is not stuck. If it is stuck, try gently cleaning around the button with a soft cloth. If the button is not functioning at all, you may need to have it repaired.
Charging port issue: Inspect the charging port of your phone for any debris or damage. Clean the port using a small brush or compressed air, and try charging the phone again. If the charging port is damaged, it may need to be repaired or replaced.
Software update: Check if there are any available software updates for your Samsung Galaxy S6. Updating the software can sometimes resolve issues that prevent the phone from turning on.

If none of these common issues resolve the problem, it is recommended to contact Samsung customer support or bring the phone to a certified technician for further assistance.

Read Also: Samsung Galaxy S24 Ultra: Rumored Camera Upgrades and Enhancements

Troubleshooting steps to fix a Samsung Galaxy S6 that won’t turn on

If your Samsung Galaxy S6 is not turning on, it can be a frustrating experience. However, there are several troubleshooting steps you can take to try and fix the issue before seeking professional help. Here are some things you can try:

Check the battery: Make sure the battery of your Galaxy S6 is not completely drained. Connect it to a charger for at least 15-30 minutes and see if it starts charging.
Perform a force restart: Press and hold the Power button and the Volume Down button simultaneously for about 10-20 seconds until the device vibrates and restarts.
Check the charging cable and adapter: Ensure that the charging cable and adapter you are using are not damaged. Try using a different cable and adapter to see if it makes a difference.
Remove any external accessories: Sometimes, external accessories like cases or covers can interfere with the device’s ability to turn on. Remove any accessories and try turning on the phone again.
Boot into Safe Mode: If your Galaxy S6 still won’t turn on, try booting it into Safe Mode. To do this, press and hold the Power button, then press and hold the Volume Down button until the device finishes restarting. Release the Power button but continue to hold the Volume Down button until you see the words “Safe Mode” appear in the bottom left corner of the screen.
Perform a factory reset: If none of the above steps work, you can try performing a factory reset. Keep in mind that this will erase all data on your device, so make sure to back up any important files before proceeding. To perform a factory reset, boot into Recovery Mode by pressing and holding the Power button, Volume Up button, and the Home button simultaneously. Use the Volume buttons to navigate and the Power button to select the “Factory Reset” or “Wipe Data/Factory Reset” option.

If after trying all of the above steps, your Samsung Galaxy S6 still won’t turn on, it may be a hardware issue. In this case, it is recommended to contact Samsung support or take your device to a professional repair center for further assistance.

FAQ:

My Samsung Galaxy S6 suddenly stopped turning on. What could be the problem?

There could be several reasons why your Samsung Galaxy S6 won’t turn on. It could be due to a drained battery, a software issue, a faulty power button, or a hardware problem.

I’ve charged my Samsung Galaxy S6 overnight, but it still won’t turn on. What should I do?

If you have already charged your Samsung Galaxy S6 and it still won’t turn on, try performing a soft reset. Press and hold the power button and volume down button simultaneously for about 10 seconds until the device vibrates and restarts. If this doesn’t work, you may need to try a different charging cable or charger.

My Samsung Galaxy S6 was working fine, but now it won’t turn on or charge. What could be the issue?

If your Samsung Galaxy S6 won’t turn on or charge despite trying different charging cables and chargers, it could be a problem with the charging port. The charging port may be dirty, damaged, or loose. Try using compressed air to clean the port or take it to a professional technician for further inspection and repair.

I dropped my Samsung Galaxy S6, and now it won’t turn on. What could have been damaged?

If your Samsung Galaxy S6 won’t turn on after dropping, it’s possible that the impact caused damage to the internal hardware components. The battery, motherboard, or display could have been affected. In this case, it’s best to take the device to a professional technician for assessment and repair.

I tried all the troubleshooting steps, but my Samsung Galaxy S6 still won’t turn on. What should I do now?

If you have tried all the troubleshooting steps mentioned in the guide and your Samsung Galaxy S6 still won’t turn on, it’s recommended to contact Samsung customer support or visit a Samsung service center for further assistance. They will be able to diagnose the issue and provide a solution or arrange for a repair if necessary.

What should I do if my Samsung Galaxy S6 won’t turn on?

If your Samsung Galaxy S6 won’t turn on, you can try several troubleshooting steps. First, check if the battery is properly charged. If the battery is low, charge it for at least 30 minutes before attempting to turn on the device. If that doesn’t work, try a soft reset by holding the power button and volume down button simultaneously for 10 seconds. If the device still won’t turn on, it may be a hardware issue and you should consider contacting Samsung support or taking it to a professional for repair.