How to Resolve Samsung Galaxy S6 Restarting Issue after Updating to Android 6.0.1 Marshmallow

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How to fix Samsung Galaxy S6 that keeps restarting after Android 6.0.1 Marshmallow update

If you own a Samsung Galaxy S6 and have recently updated to the latest version of Android 6.0.1 Marshmallow, you may have encountered a frustrating issue where your phone keeps restarting unexpectedly. This issue can be incredibly annoying and disruptive to your daily use of the device. However, there are a few steps you can take to resolve this problem and get your Galaxy S6 back to working normally.

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First, try performing a soft reset on your Samsung Galaxy S6. To do this, simply press and hold the Power button and the Volume Down button at the same time for about 10 to 15 seconds. This will force your phone to restart and may help to resolve any software glitches that may be causing the restarting issue.

If the soft reset doesn’t resolve the problem, you can try clearing the cache partition on your Galaxy S6. To do this, turn off your phone and then press and hold the Power button, Volume Up button, and the Home button simultaneously. Release the buttons when the Samsung logo appears and the phone vibrates. This will boot your Galaxy S6 into recovery mode. Use the volume buttons to navigate to the “wipe cache partition” option and press the Power button to select it. Once the process is complete, select the “reboot system now” option and your Galaxy S6 should restart without any further issues.

If these steps don’t resolve the problem, you may need to consider performing a factory reset on your Samsung Galaxy S6. Keep in mind that performing a factory reset will erase all data and settings on your phone, so be sure to back up any important files beforehand. To perform a factory reset, go to the Settings menu on your Galaxy S6, then select “Backup and reset” and choose “Factory data reset”. Follow the on-screen instructions to complete the process, and your phone should restart without any issues.

By following these steps, you should be able to resolve the Samsung Galaxy S6 restarting issue after updating to Android 6.0.1 Marshmallow. If the problem persists, it may be worth contacting Samsung customer support or visiting a professional technician to further diagnose and fix the issue. Remember to always keep your phone updated with the latest software updates, as they often include bug fixes and performance improvements that can help prevent these types of issues from occurring in the future.

How to Resolve Samsung Galaxy S6 Restarting Issue after Updating to Android 6.0.1 Marshmallow

If you recently updated your Samsung Galaxy S6 to Android 6.0.1 Marshmallow and are experiencing frequent restarts, you’re not alone. This issue is quite common and can be frustrating. Luckily, there are a few steps you can take to try and resolve it.

Clear Cache Partition

One possible solution is to clear the cache partition on your device. Here’s how you can do it:

  1. Turn off your Samsung Galaxy S6.
  2. Press and hold the Volume Up, Home, and Power buttons simultaneously.
  3. Release the buttons when the Android recovery menu appears.
  4. Using the Volume Down button, highlight the “wipe cache partition” option.
  5. Press the Power button to select the option.
  6. Wait for the process to complete, then select “reboot system now” to restart your device.

Factory Reset

If clearing the cache partition didn’t resolve the issue, you can try performing a factory reset. Keep in mind that this will erase all data on your device, so be sure to back up any important files or information before proceeding. Here’s how to do a factory reset:

  1. Go to the Settings app on your Samsung Galaxy S6.
  2. Scroll down and tap on “Backup and reset”.
  3. Select “Factory data reset”.
  4. Review the information and tap on “Reset device”.
  5. Enter your PIN or password if prompted.
  6. Tap on “Delete all” to confirm the reset.

Contact Samsung Support

If the issue persists after trying the above steps, it’s recommended to contact Samsung support for further assistance. They may be able to provide additional troubleshooting steps or recommend a solution based on your specific situation.

Conclusion

Experiencing frequent restarts after updating to Android 6.0.1 Marshmallow on your Samsung Galaxy S6 can be frustrating, but there are steps you can take to resolve the issue. Clearing the cache partition and performing a factory reset are two possible solutions you can try. If the problem persists, contacting Samsung support is recommended. Hopefully, the issue will be resolved and you can enjoy your updated device without any more restarts.

The Problem: Samsung Galaxy S6 Keeps Restarting after Updating to Android 6.0.1 Marshmallow

After updating their Samsung Galaxy S6 to Android 6.0.1 Marshmallow, many users have experienced a frustrating issue where their device keeps restarting on its own. This issue can be quite disruptive and make it difficult to use the phone for everyday tasks.

There are several potential causes for this problem. One possibility is that the update itself was not installed properly, leading to software conflicts or bugs that cause the device to crash and restart. Another possibility is that certain apps or settings on the device are incompatible with the new operating system, causing instability and frequent restarts.

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If you are facing this issue with your Samsung Galaxy S6, don’t worry, there are several steps you can take to try and resolve the problem. Below are some troubleshooting methods that can help you fix the restarting issue:

  1. Restart the device in Safe Mode: Restarting the device in Safe Mode can help determine if the issue is being caused by a third-party app. To do this, press and hold the Power button until the Samsung logo appears, then release the Power button and immediately press and hold the Volume Down button. Keep holding the Volume Down button until the device finishes restarting. If the device no longer restarts in Safe Mode, it’s likely that an app is causing the issue. You can then uninstall recently installed apps one by one to identify the culprit.
  2. Clear cache partition: Clearing the cache partition can help resolve various software conflicts and performance issues. To do this, turn off the device and then press and hold the Volume Up, Home, and Power buttons simultaneously. Release the buttons when the Samsung logo appears and the Android logo with “Installing system update” message appears. Use the Volume Down button to navigate to the “wipe cache partition” option and press the Power button to select it. Wait for the process to complete and then select the “reboot system now” option.
  3. Factory reset: Performing a factory reset can also help resolve the restarting issue. However, make sure to back up all important data before doing this, as it will erase everything on your device. To perform a factory reset, go to Settings > Backup and reset > Factory data reset > Reset device. Confirm the reset and wait for the process to complete.

If none of the above steps resolve the issue, it’s possible that the problem is related to a hardware malfunction. In this case, it is recommended to contact Samsung customer support or visit an authorized service center for further assistance.

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Resolving the Samsung Galaxy S6 restart issue after updating to Android 6.0.1 Marshmallow may require some trial and error, but following the steps above should help you get your device back to normal functioning. Remember to always back up your important data before performing any kind of system reset or troubleshooting step.

Potential Solutions and Tutorials to Fix the Restarting Issue on Samsung Galaxy S6

If you’re facing the restarting issue on your Samsung Galaxy S6 after updating to Android 6.0.1 Marshmallow, here are some potential solutions and tutorials to help you resolve the problem:

  1. Perform a Soft Reset: The first step you can take is to perform a soft reset on your Samsung Galaxy S6. This can be done by pressing and holding the Power button and the Volume Down button simultaneously for about 10 seconds until the device restarts.
  2. Clear Cache Partition: Clearing the cache partition can help resolve some software-related issues. To clear the cache partition on your Samsung Galaxy S6, follow these steps:
    1. Turn off your device.
    2. Press and hold the Power, Volume Up, and Home buttons simultaneously.
    3. Release the buttons when the Android logo appears.
    4. Use the Volume Down button to navigate to the “Wipe cache partition” option.
    5. Press the Power button to select the option.
    6. Use the Volume Down button to navigate to “Yes” and press the Power button to confirm.
    7. After the cache partition is cleared, the “Reboot system now” option will be highlighted. Press the Power button to restart your device.
  3. Factory Reset: If the above solutions don’t resolve the issue, you may need to perform a factory reset on your Samsung Galaxy S6. However, it’s important to note that a factory reset will erase all data and settings on your device, so make sure to back up your important files before proceeding. To perform a factory reset, follow these steps:
    1. Go to the Settings app on your device.
    2. Scroll down and tap on “Backup and reset”.
    3. Tap on “Factory data reset”.
    4. Read the warning message and tap on “Reset device”.
    5. Enter your device’s PIN or password if prompted.
    6. Tap on “Delete all”.
    7. Your device will restart and go through the initial setup process.
  4. Contact Samsung Support: If none of the above solutions work, it’s recommended to contact Samsung support for further assistance. They may be able to provide additional troubleshooting steps or suggest a repair for your device.

By following these potential solutions and tutorials, you should be able to fix the restarting issue on your Samsung Galaxy S6 after updating to Android 6.0.1 Marshmallow.

FAQ:

Why does my Samsung Galaxy S6 keep restarting after updating to Android 6.0.1 Marshmallow?

The restarting issue after updating to Android 6.0.1 Marshmallow on your Samsung Galaxy S6 could be due to a variety of reasons, such as software glitches, incompatible apps, or even hardware problems.

What can I do to resolve the restarting issue on my Samsung Galaxy S6 after updating to Android 6.0.1 Marshmallow?

There are several steps you can take to try and resolve the restarting issue on your Samsung Galaxy S6 after updating to Android 6.0.1 Marshmallow. Some possible solutions include clearing the cache partition, performing a factory reset, or uninstalling any recently installed apps.

How do I clear the cache partition on my Samsung Galaxy S6?

To clear the cache partition on your Samsung Galaxy S6, you can follow these steps: 1. Turn off your device. 2. Press and hold the Volume Up, Home, and Power buttons simultaneously. 3. Release the buttons when the Android logo appears. 4. Use the Volume Down button to navigate to the “Wipe Cache Partition” option. 5. Press the Power button to select the option. 6. Use the Volume Down button to navigate to the “Yes” option. 7. Press the Power button to confirm. 8. Once the process is complete, use the Volume Down button to navigate to the “Reboot System Now” option. 9. Press the Power button to restart your device.

If clearing the cache partition doesn’t resolve the restarting issue on my Samsung Galaxy S6, what should I do next?

If clearing the cache partition doesn’t resolve the restarting issue on your Samsung Galaxy S6, you may need to perform a factory reset. However, it’s important to note that performing a factory reset will erase all data on your device, so be sure to backup your important files before proceeding.

What can I do if the restarting issue on my Samsung Galaxy S6 persists even after performing a factory reset?

If the restarting issue on your Samsung Galaxy S6 persists even after performing a factory reset, it’s possible that there may be a hardware problem. In this case, it’s recommended to contact Samsung customer support or bring your device to an authorized service center for further assistance and possible repairs.

Why does my Samsung Galaxy S6 keep restarting after updating to Android 6.0.1 Marshmallow?

This issue can occur due to various reasons such as incompatible apps, software glitches, or corrupted system files. It is recommended to try some troubleshooting steps to resolve the problem.

How can I fix the restarting issue on my Samsung Galaxy S6?

There are a few potential solutions to this problem. Firstly, you can try clearing the cache partition of your device. If that doesn’t work, you may need to perform a factory reset. It is also worth checking for any app updates, as outdated apps can sometimes cause conflicts with the operating system.

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