How to Fix Samsung Galaxy S8 Plus Black Screen of Death Issue - Step by Step Guide

How to fix Samsung Galaxy S8 Plus Black Screen of Death issue

If you own a Samsung Galaxy S8 Plus and are experiencing the frustrating issue of a black screen, commonly known as the Black Screen of Death (BSOD), don’t panic! This guide will provide you with step-by-step instructions on how to fix this issue and get your device back up and running.

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The Black Screen of Death occurs when your Samsung Galaxy S8 Plus display remains black, making it impossible to access any features or functions. This issue can be caused by a variety of factors, such as software glitches, hardware malfunctions, or even physical damage to the device.

To fix the Black Screen of Death issue on your Samsung Galaxy S8 Plus, follow these simple steps:

Perform a soft reset: Press and hold the power button and the volume down button simultaneously for about 10-15 seconds until you see the Samsung logo appear. This will force your device to restart and may resolve the black screen issue.
Check for software updates: Go to the Settings app on your Samsung Galaxy S8 Plus and navigate to the Software Update section. Check for any available updates and install them if necessary. Software updates often include bug fixes and performance improvements, which can help resolve the black screen issue.
Boot into Safe Mode: Restart your Samsung Galaxy S8 Plus and when the Samsung logo appears, press and hold the volume down button until the device finishes restarting. This will boot your device into Safe Mode, where only essential system apps and services are enabled. If the black screen issue does not occur in Safe Mode, it indicates that a third-party app may be causing the problem.
Factory reset your device: If all else fails, you can try performing a factory reset on your Samsung Galaxy S8 Plus. This will erase all data and settings on your device, so make sure to backup any important files beforehand. To perform a factory reset, go to the Settings app, navigate to the Backup & Reset section, and select the Factory Data Reset option.

By following these steps, you should be able to fix the Black Screen of Death issue on your Samsung Galaxy S8 Plus and restore full functionality to your device. If none of these solutions work, it may be necessary to seek professional assistance or consider contacting Samsung support for further guidance.

Remember to always handle your device with care and avoid exposing it to excessive heat or moisture, as these can also cause display issues.

How to Fix Samsung Galaxy S8 Plus Black Screen of Death Issue - Step by Step Guide

Experiencing the black screen of death issue on your Samsung Galaxy S8 Plus can be frustrating, but there are several steps you can follow to try and fix the problem. This step-by-step guide will help you troubleshoot the issue and potentially get your device back up and running.

Step 1: Perform a Forced Restart

The first thing you should try is a forced restart. To do this, press and hold the Volume Down and Power buttons simultaneously for about 10 to 15 seconds. Release the buttons once you see the Samsung logo appear on the screen.

Step 2: Check for Physical Damage

Next, check your phone for any signs of physical damage. Inspect the screen for cracks or damage, and ensure that the buttons and ports are all working properly. If you notice any significant damage, it may be necessary to have your device repaired or replaced.

Step 3: Charge Your Device

If your phone’s battery is completely drained, it may be causing the black screen issue. Connect your device to a charger and let it charge for at least 30 minutes. Afterward, try turning your device on again.

Step 4: Boot into Safe Mode

Booting your Samsung Galaxy S8 Plus into Safe Mode can help determine if a third-party app is causing the black screen problem. To do this, press and hold the Power button until the Power menu appears. Then, long-press the Power Off option until you see the Safe Mode prompt. Tap on “OK” to enter Safe Mode. If your device turns on and functions normally in Safe Mode, it is likely that a recently installed app is causing the issue.

Step 5: Factory Reset

If all else fails, you may need to perform a factory reset on your device. Keep in mind that this will erase all data and settings on your phone, so it is important to back up any important information beforehand. To factory reset your Samsung Galaxy S8 Plus, go to Settings > General Management > Reset > Factory Data Reset. Follow the on-screen instructions to complete the reset process.

If none of these steps resolve the black screen of death issue on your Samsung Galaxy S8 Plus, it may be necessary to contact Samsung support or bring your device to a professional technician for further assistance.

[How To^Mailbag https://thedroidguy.com/wp-content/uploads/2017/06/Samsung-Galaxy-S8-Plus-black-screen-of-death.jpg]

Is your Samsung Galaxy S8 Plus experiencing the dreaded black screen of death issue? Don’t worry, as you’re not alone. Many users have reported facing this problem, where their phone’s screen goes black and remains unresponsive. Fortunately, there are several steps you can take to try and fix this issue yourself before seeking professional help.

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Step 1: Force Restart

The first thing you should try is forcing a restart of your device. Press and hold the Power and Volume Down buttons simultaneously for about 10 seconds until the phone vibrates and restarts. This may help clear any temporary software glitches that could be causing the black screen problem.

Step 2: Check the Power Source

Ensure that your phone’s battery is not drained and that it’s properly charged. Connect it to a power source using the original charger and cable, and see if the screen starts showing any signs of life.

Step 3: Boot in Safe Mode

Try booting your device in safe mode to determine if any third-party apps are causing the issue. To do this, press and hold the Power button until the Power off option appears on the screen. Release the Power button, then press and hold the Volume Down button. Keep holding it until the device finishes restarting. If the screen works fine in safe mode, it means that one of your installed apps is causing the problem, and you will need to uninstall or disable it.

Step 4: Wipe the Cache Partition

Clearing the cache partition can also help resolve the black screen of death issue. Turn off your device, then press and hold the Volume Up and Bixby buttons. While holding them, press and hold the Power button. Release all buttons when the Samsung logo appears, and the device should enter recovery mode. Use the Volume buttons to navigate to the “Wipe cache partition” option, then press the Power button to select it. After the process is completed, reboot your device.

Step 5: Factory Reset

If none of the above steps work, you may need to perform a factory reset. This will erase all the data on your device, so make sure to back up any important files beforehand. To factory reset your Galaxy S8 Plus, go to Settings, then General Management. Tap on the Reset option, and select Factory data reset. Follow the on-screen prompts to complete the process.

If the black screen problem still persists after trying all these steps, it’s recommended to contact Samsung support or bring your device to a professional technician for further assistance.

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Remember that these troubleshooting steps may vary slightly depending on the specific model or software version of your Samsung Galaxy S8 Plus.

Check the Power and Charging

The first step to fix the Samsung Galaxy S8 Plus black screen of death issue is to check the power and charging. Here are a few things you can do:

Check if the phone is completely turned off: Press and hold the Power button for at least 10 seconds to force a restart. If the phone is turned off, it might just need a simple restart to fix the black screen issue.
Check the battery level: Connect your phone to a charger and wait for a few minutes. If the battery is completely drained, the phone may not turn on until there is enough charge. Make sure to use a working charger and cable.
Check the charging port: Inspect the charging port of your phone to see if there is any dirt, debris, or damage. Use a small brush or compressed air to clean the port and try charging again. If the port is damaged, you might need to get it repaired.
Try a different charger and cable: Sometimes the charger or cable might be faulty and not charging the phone properly. Borrow a charger and cable from a friend or family member and try charging your phone with it.

If none of the above steps fix the black screen issue, proceed to the next troubleshooting steps.

Perform a Forced Restart

If you are experiencing a black screen issue on your Samsung Galaxy S8 Plus, the first thing you should try is performing a forced restart. This method can help resolve minor software glitches that may be causing the black screen problem.

To perform a forced restart on your Samsung Galaxy S8 Plus, follow these steps:

Press and hold both the volume down button and the power button simultaneously for about 10 seconds.
Continue holding the buttons until you see the Samsung logo appear on the screen.
Release the buttons once the Samsung logo appears and allow your device to restart.

After performing a forced restart, check if the black screen issue is resolved. If the problem persists, you may need to try other troubleshooting methods to fix the issue.

Boot into Safe Mode and Uninstall Problematic Apps

If your Samsung Galaxy S8 Plus is experiencing the black screen of death issue, one possible cause could be a problematic app. To troubleshoot this, you can boot your device into Safe Mode and uninstall any recent apps that may be causing the problem. Here’s how:

Press and hold the Power button on your device until the power options menu appears.
Tap and hold the “Power off” option until the “Reboot to Safe Mode” option appears.
Tap “OK” to confirm the reboot into Safe Mode.
Once your device has restarted in Safe Mode, you will see “Safe Mode” written on the bottom left corner of the screen.
Now, go to the “Settings” app on your device.
Scroll down and tap on “Apps”.
In the “Apps” menu, you will see a list of all the installed apps on your device.
Sort the apps by “Recent” to find the most recently installed ones.
Start uninstalling the recently installed apps one by one by tapping on them and selecting the “Uninstall” option.
After uninstalling each app, restart your device normally and check if the black screen issue is resolved.
If the issue persists, repeat the process with other recently installed apps until you find the one causing the problem.

By booting into Safe Mode and uninstalling problematic apps, you should be able to identify and resolve any issues related to app compatibility that may be causing the black screen of death on your Samsung Galaxy S8 Plus.

FAQ:

What is the Black Screen of Death issue on Samsung Galaxy S8 Plus?

The Black Screen of Death issue on Samsung Galaxy S8 Plus refers to a problem where the device’s screen becomes unresponsive and remains black, even though the phone is still powered on.

Why does the Black Screen of Death issue occur on Samsung Galaxy S8 Plus?

There can be several reasons for the Black Screen of Death issue on Samsung Galaxy S8 Plus, including software glitches, hardware damage, or a faulty display.

How can I fix the Black Screen of Death issue on my Samsung Galaxy S8 Plus?

There are several steps you can follow to fix the Black Screen of Death issue on your Samsung Galaxy S8 Plus. These include performing a soft reset, charging the phone, booting into Safe Mode, trying a hard reset, and performing a factory reset, among other troubleshooting methods.

Can I fix the Black Screen of Death issue on my Samsung Galaxy S8 Plus myself, or do I need to take it to a professional?

You can try fixing the Black Screen of Death issue on your Samsung Galaxy S8 Plus yourself by following the step-by-step guide provided in the article. However, if the issue persists or you are not comfortable performing the troubleshooting steps, it is recommended to take your device to a professional for further assistance.