How to Fix Samsung Galaxy J3 (2017) Not Charging After Update | Troubleshooting Guide

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How to fix your Samsung Galaxy J3 (2017) that no longer charges after an update (Troubleshooting Guide)

If you own a Samsung Galaxy J3 (2017) and recently updated your device, you may have noticed that it is no longer charging properly. This can be a frustrating issue to deal with, especially if you rely on your phone for daily tasks. Luckily, there are several troubleshooting steps you can try to fix this problem and get your phone back to charging normally.

One possible reason for your Samsung Galaxy J3 (2017) not charging after an update is a software glitch. Sometimes, updates can cause certain settings or features to malfunction, including the charging function. In this case, a simple software reset may be all you need to resolve the issue. To do this, hold down the power button and volume down button at the same time until the device restarts.

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If a software reset doesn’t solve the problem, it’s possible that the issue lies with the charging port itself. Over time, dust, debris, and lint can accumulate in the port, preventing the charger from making a proper connection. Try cleaning the charging port with a soft, dry toothbrush or compressed air. Be gentle and avoid using any liquids, as this can damage the device.

Another potential solution is to try a different charging cable and adapter. Sometimes, the issue may be with the cable or adapter rather than the phone itself. If you have another cable and adapter on hand, plug them into your phone to see if it starts charging. If it does, you’ll know that the previous cable or adapter was the problem.

Common Reasons for Samsung Galaxy J3 (2017) Not Charging After Update

When your Samsung Galaxy J3 (2017) is not charging after a software update, there could be several common reasons for this issue:

    1. Faulty charging cable or adapter: The charging cable or adapter you are using may be damaged or not functioning properly. Try using a different cable and adapter to see if the issue is resolved.
    1. Power source problems: Check if the power source you are using is working properly. Try connecting your phone to a different power outlet or try charging it with a computer’s USB port to see if the problem lies with the power source.
    1. Loose or damaged charging port: The charging port on your phone may be loose or damaged, preventing proper charging. Inspect the charging port for any debris or damage. If necessary, contact a technician to repair or replace the charging port.
    1. Software or firmware issue: The software or firmware update may have caused a glitch that is preventing your phone from charging. Try restarting your phone or performing a factory reset to see if the issue is fixed.
    1. Battery problem: Your phone’s battery may be faulty or worn out, leading to charging issues. Consider replacing the battery if none of the above steps resolve the issue.

If none of these common reasons and troubleshooting steps solve the problem, it is recommended to contact Samsung customer support or visit a service center for further assistance.

Faulty Charging Cable or Adapter

One possible reason why your Samsung Galaxy J3 (2017) is not charging after an update is because of a faulty charging cable or adapter. Over time, charging cables can become damaged or frayed, which can lead to charging issues. In addition, using a third-party charging cable or adapter that is not compatible with your device can also cause charging problems.

To troubleshoot this issue, follow these steps:

  1. Inspect your charging cable for any visible signs of damage. Look for frayed wires, bent connectors, or broken pins. If you see any damage, replace the charging cable with a new one that is compatible with your Samsung Galaxy J3 (2017).
  2. Similarly, check your charging adapter for any signs of damage. Look for bent pins, loose connections, or visible cracks. If there is any damage, replace the charging adapter with a new one.
  3. If you are using a third-party charging cable or adapter, try using the original cable and adapter that came with your device. Not all third-party accessories are made with the same quality standards as the original ones, which can lead to compatibility issues and charging problems.
  4. Try using a different charging cable and adapter to see if the problem persists. Borrow a cable and adapter from a friend or family member, or purchase a new set to test if the issue is with your current accessories.

If you have followed these steps and your Samsung Galaxy J3 (2017) still does not charge after an update, the problem may lie elsewhere. Continue troubleshooting by checking other potential causes, such as a faulty charging port or software issues.

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Software Glitches

A common issue that can cause the Samsung Galaxy J3 (2017) to stop charging after a software update is a software glitch. These glitches can occur when the update process is not completed correctly or when the phone’s operating system encounters a bug.

To troubleshoot software glitches, you can try the following steps:

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  1. Restart the phone: Sometimes, a simple restart can fix minor software glitches. Press and hold the power button until the power options menu appears, then tap on “Restart” or “Reboot”.
  2. Clear cache partition: Clearing the cache partition can help resolve issues caused by outdated or corrupt temporary files. To do this, turn off the phone, then press and hold the Volume Up, Home, and Power buttons simultaneously. Release the buttons when the Android logo appears, then use the volume buttons to navigate to the “Wipe Cache Partition” option and select it using the power button.
  3. Factory reset: If the previous steps don’t work, you can try performing a factory reset. This will erase all data on the phone, so make sure to back up any important files beforehand. To factory reset the Samsung Galaxy J3 (2017), go to Settings > Backup & Reset > Factory Data Reset. Follow the on-screen instructions to complete the process.
  4. Update the software: Sometimes, software glitches can be caused by outdated software. Check for any available updates by going to Settings > Software Update > Download Updates Manually. If an update is available, follow the on-screen instructions to download and install it.
  5. Contact Samsung support: If none of the above solutions work, it’s recommended to contact Samsung support for further assistance. They may be able to provide additional troubleshooting steps or recommend a repair if necessary.

Remember, it’s always important to backup your data before attempting any troubleshooting steps that involve resetting or updating the software.

Battery Issues

If you are experiencing battery issues with your Samsung Galaxy J3 (2017) after a software update, there are a few steps you can take to troubleshoot the problem:

  • Check your charging cable and adapter: Make sure that your charging cable and adapter are in good condition and are working properly. A faulty charging cable or adapter can prevent your phone from charging properly.
  • Clean the charging port: Dust, debris, or lint can accumulate in the charging port over time, causing a poor connection. Use a can of compressed air or a small brush to clean out any obstructions in the charging port.
  • Restart your phone: Sometimes, a simple restart can fix minor software glitches that may be causing the battery issue. Hold down the power button, select “Restart,” and wait for your phone to reboot.
  • Check for software updates: Samsung periodically releases software updates that can improve battery performance. Make sure that your phone is running the latest version of the software by going to “Settings,” selecting “Software Updates,” and tapping “Download Updates Manually.”
  • Enable power saving mode: If your battery is draining quickly, you can enable power saving mode to reduce power consumption. Go to “Settings,” select “Power Saving Mode,” and toggle it on.
  • Close unused apps and services: Running multiple apps or services in the background can drain your battery quickly. Close any unused apps or services by going to the recent apps menu and swiping them off the screen.
  • Factory reset: If none of the above steps resolve the battery issue, you can try performing a factory reset. This will erase all data on your phone, so make sure to back up your important files before proceeding. To factory reset your phone, go to “Settings,” select “General Management,” tap “Reset,” and choose “Factory Data Reset.”

If the battery issue persists after following these steps, it is recommended to contact Samsung support or visit a professional technician for further assistance.

FAQ:

My Samsung Galaxy J3 (2017) is not charging after a software update. What should I do?

If your Samsung Galaxy J3 (2017) is not charging after a software update, there are a few troubleshooting steps you can try. First, make sure you are using the original charging cable and adapter that came with your phone. Try using a different charging cable and adapter to see if the problem is with the accessories. You can also try connecting your phone to a computer or another power source to see if it charges. If none of these steps work, you may need to contact Samsung customer support for further assistance.

After updating my Samsung Galaxy J3 (2017), it has stopped charging completely. What could be the problem?

If your Samsung Galaxy J3 (2017) has stopped charging completely after an update, it is possible that there is a software issue causing the problem. First, try performing a soft reset on your phone by holding down the power button and volume down button for about 10 seconds until the phone restarts. If that doesn’t work, you can try clearing the cache partition of your phone by following these steps: 1. Turn off the phone. 2. Press and hold the volume up button, home button, and power button all together. 3. Use the volume down button to navigate to “Wipe Cache Partition” and press the power button to select it. 4. Use the volume down button to navigate to “Yes” and press the power button to select it. 5. Once the cache partition is cleared, use the volume down button to navigate to “Reboot System Now” and press the power button to select it. If the problem still persists, you may need to contact Samsung customer support for further assistance.

I recently updated my Samsung Galaxy J3 (2017) and now it’s not charging properly. What can I do to fix this issue?

If your Samsung Galaxy J3 (2017) is not charging properly after a recent update, there are a few troubleshooting steps you can try. First, check if there is any debris or dust in the charging port of your phone. Use a small brush or compressed air to clean out the port. You can also try using a different charging cable and adapter to see if the problem is with the accessories. If the issue persists, try connecting your phone to a computer or another power source to see if it charges. If none of these steps work, you may need to contact Samsung customer support for further assistance.

My Samsung Galaxy J3 (2017) is not charging after a software update. Is there a way to fix it without contacting Samsung customer support?

If your Samsung Galaxy J3 (2017) is not charging after a software update, there are a few things you can try before contacting Samsung customer support. First, make sure you are using the original charging cable and adapter that came with your phone. Try using a different charging cable and adapter to see if the problem is with the accessories. You can also try connecting your phone to a computer or another power source to see if it charges. If none of these steps work, you can try performing a factory reset on your phone. However, keep in mind that a factory reset will erase all data on your phone, so make sure to back up your important files before proceeding. If the problem still persists after a factory reset, you may need to contact Samsung customer support for further assistance.

After updating my Samsung Galaxy J3 (2017), it’s not charging at all. Is there any solution to this issue?

If your Samsung Galaxy J3 (2017) is not charging at all after an update, there are a few troubleshooting steps you can try. First, check if there is any debris or dust in the charging port of your phone. Use a small brush or compressed air to clean out the port. You can also try using a different charging cable and adapter to see if the problem is with the accessories. If the issue persists, try connecting your phone to a computer or another power source to see if it charges. If none of these steps work, you can try performing a factory reset on your phone. However, keep in mind that a factory reset will erase all data on your phone, so make sure to back up your important files before proceeding. If the problem still persists after a factory reset, you may need to contact Samsung customer support for further assistance.

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