How to fix Galaxy S7 edge not charging issue and moisture detected error

Galaxy S7 edge won’t charge, showing moisture detected error, other power issues

If you own a Samsung Galaxy S7 Edge and are experiencing issues with charging and the “moisture detected” error, then you’re not alone. Many users have reported encountering these problems, which can be frustrating and inconvenient. However, there are several potential solutions that you can try to fix the charging issue and get rid of the moisture detected error.

Firstly, it’s important to ensure that the charging cable and adapter you are using are not the cause of the problem. Try using a different cable and adapter to see if that resolves the issue. Additionally, inspect the charging port on your phone for any debris or lint that may be obstructing the connection. Clean the port carefully using a soft brush or compressed air to remove any dirt.

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If the above steps don’t solve the problem, you can try performing a soft reset on your Galaxy S7 Edge. This can help to resolve minor software glitches that may be causing the charging issue. To perform a soft reset, press and hold the power button and volume down button simultaneously for about 10 seconds, or until the device restarts. Once the phone has restarted, check if the charging problem persists.

If the issue still persists, you can try booting your phone into safe mode. Safe mode disables all third-party apps, which can help identify if a specific app is causing the charging problem. To boot your Galaxy S7 Edge into safe mode, press and hold the power button until the Samsung logo appears, then release the power button and immediately press and hold the volume down button until the device finishes restarting. If the device charges normally in safe mode, it’s likely that a third-party app is the cause of the problem.

If none of the above solutions work, it is recommended to take your Galaxy S7 Edge to an authorized service center or contact Samsung support for further assistance. They will be able to diagnose and fix any hardware issues that may be causing the charging problem and moisture detected error.

In conclusion, if you are facing charging issues and the “moisture detected” error on your Samsung Galaxy S7 Edge, there are several steps you can take to try and resolve the problem. From checking the charging cable and port for any obstructions, to performing a soft reset or booting into safe mode, there are options to troubleshoot the issue. If all else fails, seeking professional help from an authorized service center or Samsung support is recommended to address any underlying hardware problems.

Common causes of Galaxy S7 edge not charging issue

Defective charging cable: A common cause of the Galaxy S7 edge not charging issue is a defective charging cable. The cable may be damaged or worn out, preventing proper charging.
Faulty charging port: Another possible cause is a faulty charging port on the phone. Dirt, debris, or damage to the port can prevent the phone from charging.
Software issue: Sometimes, software-related problems can cause the charging issue. This can be due to a bug or glitch in the operating system, which can be fixed by restarting the phone or performing a software update.
Battery problem: If the battery is old or damaged, it may not hold a charge or charge properly. Replacing the battery may be necessary to fix the charging issue.
Moisture detected error: The Galaxy S7 edge has a moisture detecting feature that prevents charging when moisture is detected in the charging port. This can be caused by water or moisture exposure, and can be fixed by drying the phone or cleaning the charging port.

These are some of the common causes of the Galaxy S7 edge not charging issue. It is important to troubleshoot and identify the specific cause in order to find the appropriate solution.

Faulty charging cable or adapter

One of the common reasons why your Galaxy S7 edge may not be charging properly is due to a faulty charging cable or adapter. Over time, cables and adapters can wear out or become damaged, causing charging issues.

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Here are a few troubleshooting steps to determine if your charging cable or adapter is the problem:

Try using a different charging cable and adapter. Borrow one from a friend or family member to test if the issue is with your current cable or adapter.
Inspect your current charging cable for any signs of damage, such as frayed wires or bent connectors. If you notice any damage, it’s likely that the cable needs to be replaced.
Check the charging port on your phone for any debris, such as dust or lint, which can prevent a proper connection. Use a soft brush or cotton swab to gently clean the port if necessary.
If possible, try charging your phone with a wireless charging pad to see if it charges without issues. This can help determine if the problem lies with the charging cable or adapter.

If you have determined that your charging cable or adapter is indeed faulty, it’s recommended to purchase a new one from a reputable source. Be sure to buy a cable or adapter that is compatible with your Galaxy S7 edge to ensure proper charging.

Damaged charging port or cable connector

One possible reason why your Galaxy S7 edge is not charging or showing a moisture detected error is a damaged charging port or cable connector. Over time, the charging port or the connector on the charging cable may become loose, bent, or corroded, preventing a proper connection between the phone and the charger.

If you suspect that the charging port or cable connector is damaged, you can try the following solutions:

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Inspect the charging port and cable connector for any visible damage, such as bent pins or corrosion. If you notice any damage, you may need to replace the charging port or cable.
Try using a different charging cable or charger to see if the issue persists. Sometimes, the problem stems from a faulty cable or charger.
Gently clean the charging port using a soft brush or a toothpick to remove any debris or dust that may be obstructing the charging process. Be careful not to damage the pins while cleaning.
If the charging port is loose, you can try applying gentle pressure using a toothpick or small tool to push it back into place. However, be extremely cautious not to cause further damage.
If none of the above solutions work, it is recommended to bring your Galaxy S7 edge to a professional technician or the nearest authorized service center for further evaluation and repair.

Remember to always handle your charging port and cable with care to prevent any damage or issues in the future. Regular maintenance and cleaning of the charging port can help prolong its lifespan and ensure a reliable charging experience.

While hardware problems are often the main cause of charging issues, there are also software-related factors that may contribute to the problem. Here are a few software-related issues that you can check:

Battery-draining apps: Some apps can consume a lot of battery power, which can lead to slow charging or the device not charging at all. Check for any recently installed apps that may be causing this issue and try uninstalling them to see if the charging problem persists.
System software update: Updates to the device’s operating system can sometimes cause charging problems. Make sure that your Galaxy S7 edge is running the latest software version. If not, update your device to see if it resolves the charging issue.
Third-party charger or cable: The quality of the charger or cable you are using can affect the charging process. Try using a different charger and cable to rule out any issues with the ones you are currently using.
App conflicts: Certain apps may conflict with the charging process, causing it to stop or slow down. To check if this is the case, boot your Galaxy S7 edge into Safe Mode by pressing and holding the Power button, then long-pressing the Power Off option. In Safe Mode, only preinstalled apps will be active. If your device charges without any issues in Safe Mode, then it’s likely that a third-party app is causing the problem. Uninstall recently installed apps one by one until the issue is resolved.
Cache partition wipe: Wiping the cache partition can help resolve various software-related issues on Android devices, including charging problems. To do this, turn off your Galaxy S7 edge and then press and hold the Volume Up, Home, and Power buttons simultaneously until the Samsung logo appears. Release the Power button, but continue holding the Volume Up and Home buttons until the recovery menu appears. Use the Volume buttons to navigate to the “Wipe cache partition” option and press the Power button to select it. Once the process is complete, select the “Reboot system now” option to restart your device.

If none of the software-related troubleshooting steps mentioned above solve the charging problem, it is likely a hardware issue. In that case, it is best to consult a professional or visit an authorized service center for further assistance.

Fixing Galaxy S7 edge not charging issue

If you are experiencing issues with your Galaxy S7 edge not charging, there are several troubleshooting steps you can try to fix the problem:

Clean the charging port: Dust and debris can accumulate in the charging port, preventing proper connection. Use a small brush or compressed air to clean the port.
Use a different charging cable and adapter: The charging cable or adapter might be faulty. Try using a different cable and adapter to see if that resolves the issue.
Restart your device: Sometimes a simple restart can fix charging issues. Hold down the power button and select Restart from the menu.
Boot in safe mode: Certain apps or settings could be causing the charging problem. Booting in safe mode disables third-party apps, allowing you to determine if an app is the culprit. To boot in safe mode, press and hold the power button, then tap and hold the Power off option until you see the prompt to restart in safe mode.
Check for software updates: Updating your device to the latest software version can fix bugs and issues that may be causing the charging problem. Go to Settings > Software update and check for any available updates.
Perform a factory reset: If none of the above steps work, performing a factory reset can help resolve any software-related issues that may be causing the charging problem. However, be aware that a factory reset will erase all data on your device, so make sure to backup your important files first.
Contact Samsung support: If the issue persists after trying all the troubleshooting steps, it is recommended to contact Samsung support for further assistance. They may be able to provide a solution or arrange for a repair if necessary.

Hopefully, one of these steps has helped fix your Galaxy S7 edge not charging issue. If not, seeking professional help is the best option to solve the problem.

FAQ:

How do I contact Samsung support for assistance with my Galaxy S7 edge charging issue?

To contact Samsung support for assistance with your Galaxy S7 edge charging issue, you can visit the Samsung website and navigate to the support section. From there, you can find the contact details for your region, such as phone numbers or live chat options. Alternatively, you can also visit a Samsung service center in your area for in-person assistance. Make sure to provide the necessary details about your device and the charging issue you are experiencing to get the most accurate support.