How to Fix Galaxy Note10 Can't Make Calls: Voice Calling Won't Work

How to fix Galaxy Note10 can’t make calls | voice calling won’t work

Are you facing the issue where your Galaxy Note10 is unable to make calls? Is the voice calling feature not working on your Samsung device? This can be quite frustrating, especially when you urgently need to make a call. However, there are several troubleshooting steps you can take to fix this problem and get your Note10 back to normal functionality.

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Firstly, it is essential to ensure that your phone has an active network connection. Check if you have a strong signal and that your SIM card is properly inserted. You can also try restarting your device to refresh the network settings and establish a new connection. If the problem still persists, it is recommended to contact your network service provider to check if there are any known network issues in your area.

Another common reason for this problem is a software glitch or a compatibility issue with the latest updates. Try installing any pending system updates on your device and restarting it again. Additionally, you can also try clearing the cache partition on your Note10. This can help resolve any temporary system files that might be causing the issue.

If the above steps do not resolve the problem, you can try resetting the network settings on your device. This will reset all network-related settings, including Wi-Fi, Bluetooth, and mobile data. It is important to note that you might need to re-enter your Wi-Fi passwords and reconnect Bluetooth devices after performing this step.

If none of the above methods work, it is advisable to perform a factory reset on your Galaxy Note10. This will erase all data and settings on your device, so make sure to backup important files beforehand. You can perform a factory reset by going to the Settings menu, selecting “General Management,” and then choosing “Reset.”

If the problem still persists after performing a factory reset, it is recommended to contact Samsung customer support or visit an authorized service center for further assistance. They will be able to diagnose and resolve any hardware or software issues that might be causing the voice calling problem on your Galaxy Note10.

Common Issues with Galaxy Note10 Voice Calling

Voice calling is an essential feature of any smartphone, including the Samsung Galaxy Note10. However, just like any other device, the Note10 may encounter some issues with voice calling. Here are some of the common issues that users may experience and their possible solutions:

No network signal: If your Note10 is not getting any signal, you won’t be able to make or receive calls. Make sure that you are in an area with a good network coverage. You can also try restarting your device or putting it in airplane mode for a few seconds and then turning it off to refresh the network connection.
Call drops or poor call quality: If your calls are dropping frequently or the call quality is poor, it could be due to various factors. Check if the signal strength is strong enough, as a weak signal can cause call drops. You can also try disabling Wi-Fi calling or switching to a different network mode (e.g., 3G instead of 4G or vice versa) to see if it improves the call quality.
Mic or speaker issues: If you can’t hear the other person during calls or they can’t hear you, there may be issues with the microphone or speaker. Make sure that there is no obstruction or dirt in the microphone or speaker openings. You can also try using a headset or Bluetooth device to see if the issue is with the built-in microphone or speaker.
Call forwarding not working: If you have set up call forwarding on your Note10 but it’s not working, check if the forwarding number is correct and active. You can also try disabling and re-enabling call forwarding to see if it resolves the issue.
Software or app conflicts: Sometimes, software or app conflicts can cause issues with voice calling. Make sure that your Note10 is running the latest software update. You can also try restarting your device in safe mode, which will disable all third-party apps, to see if the issue persists. If the problem goes away in safe mode, it indicates that a third-party app is causing the issue.
Carrier or network issues: If none of the above solutions work, the issue may be with your carrier or the network itself. Contact your carrier to check if there are any known network issues in your area. They may be able to provide further assistance or escalate the issue to their technical support team.

Remember to always backup your important data before attempting any troubleshooting steps that may involve resetting your device or making changes to its settings.

If you continue to experience issues with voice calling on your Galaxy Note10, it is recommended to contact Samsung support or visit an authorized service center for further assistance.

Network Connection Problems

If you are experiencing network connection problems on your Galaxy Note10 and you are unable to make calls, there are several potential causes and solutions to consider:

Check your signal strength: Poor signal strength can lead to difficulties in making calls. Ensure that you are in an area with good network coverage. If you are in a location with a weak signal, try moving to a different area or contacting your service provider for assistance.
Restart your device: Sometimes a simple restart can resolve network connection issues. Hold down the power button on your Galaxy Note10, select “Restart”, and wait for the device to reboot.
Toggle Airplane mode: Turning Airplane mode on and off can refresh your device’s network connections. Swipe down from the top of the screen to access the Quick Settings panel, tap on the Airplane mode icon, and wait a few seconds before disabling it again.
Check for software updates: Outdated software can sometimes cause network connectivity problems. Go to “Settings” > “Software update” and check if any updates are available. If so, download and install them.
Reset network settings: Resetting the network settings on your Galaxy Note10 can help resolve any misconfiguration that may be causing the problem. Go to “Settings” > “General management” > “Reset” > “Reset network settings”. Keep in mind that this will remove all saved Wi-Fi networks and Bluetooth connections.
Remove and reinsert SIM card: A faulty or improperly inserted SIM card can also prevent your device from making calls. Remove the SIM card from your Galaxy Note10, ensure that it is clean and undamaged, then reinsert it securely.
Contact your service provider: If none of the above solutions work, it is possible that there may be an issue with your service provider’s network. Contact your service provider for further assistance and troubleshooting.

By following these troubleshooting steps, you should be able to fix network connection problems on your Galaxy Note10 and restore the ability to make calls.

SIM Card Issues

If your Galaxy Note10 cannot make calls, one of the possible causes can be related to the SIM card. Here are a few SIM card issues that you may encounter:

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Incorrectly inserted SIM card: Ensure that the SIM card is properly inserted into the SIM card tray. Make sure it is not loose or misaligned.
Dirty or damaged SIM card: Remove the SIM card from the tray and check if it is dirty or damaged. Clean the SIM card gently with a soft cloth or replace it if necessary.
Incompatible SIM card: Check if the SIM card is compatible with your Galaxy Note10. If you are using an older SIM card or one from a different carrier, it might not work properly.
Network or carrier issue: Contact your network provider to verify if there are any issues with your account or the network in your area. They may need to troubleshoot the connection on their end.
Outdated or unsupported software: Make sure that your Galaxy Note10 is running the latest software version. An outdated software can sometimes cause issues with the SIM card and affect the calling functionality.

If you have checked and ruled out all of the above SIM card issues, it is recommended to contact Samsung Support or your network provider for further assistance.

Software Bugs

Software bugs are one of the common reasons why voice calling may not work on your Galaxy Note10. Bugs can occur due to various reasons, such as software updates, compatibility issues, or conflicts with other apps or services.

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Here are some troubleshooting steps you can try to fix software bugs causing voice calling issues:

Check for software updates: Make sure your device is running the latest software version. Go to Settings > Software update > Download and install to check for any available updates.
Restart your device: A simple restart can help resolve minor software glitches. Press and hold the Power button, then tap Restart or Reboot to refresh your device.
Clear cache: Cached data can sometimes cause conflicts and affect the performance of your device. Go to Settings > Apps > [App Name] > Storage > Clear cache to remove cached data for specific apps.
Boot into Safe Mode: Booting your device into Safe Mode can help determine if a third-party app is causing the issue. Press and hold the Power button, then tap and hold Power off. Tap Restart in Safe Mode, and check if voice calling works. If it does, uninstall recently installed apps one by one to identify the problematic app.
Reset network settings: Resetting network settings can help resolve network-related issues. Go to Settings > General management > Reset > Reset network settings. Note that this will remove your saved Wi-Fi networks and Bluetooth connections.
Factory reset: If none of the above steps work, you can perform a factory reset to revert your device to its original settings. Make sure to backup your important data before proceeding as this will erase all data on your device. Go to Settings > General management > Reset > Factory data reset > Reset device.

If the issue persists after trying these steps, it is advisable to contact Samsung support or visit a service center for further assistance.

Outdated Phone Software

One common reason why the Galaxy Note10 can’t make calls is an outdated phone software. Software updates are crucial as they often come with bug fixes and improvements to the device’s performance and stability, including fixing issues with voice calling. Here’s what you can do if you suspect that your phone software is outdated:

Check for software updates: Go to your phone’s Settings, then scroll down and tap on “Software update.” From there, tap on “Download and install” to check for any available updates. If there’s an update available, follow the on-screen instructions to download and install it. Make sure to connect your device to a stable Wi-Fi network and have sufficient battery life before proceeding with the update.
Enable automatic updates: To ensure that your phone software is always up to date, you can enable the automatic update feature. To do this, go to Settings, scroll down and tap on “Software update.” Next, tap on “Download updates manually” and then toggle on the “Download updates automatically” option. This will allow your phone to automatically check for updates and download them in the background.
Clear cache partition: Sometimes, outdated software can cause issues with the phone’s cache, which can affect its performance, including voice calling. Clearing the cache partition can help resolve these issues. To clear the cache partition, follow these steps:
1. Turn off the phone.
2. Press and hold the volume up button and the power button simultaneously until the Samsung logo appears.
3. Release both buttons and wait for the Android system recovery menu to appear.
4. Use the volume down button to navigate to the “Wipe cache partition” option.
5. Press the power button to select the option.
6. Use the volume down button to highlight “Yes” and press the power button to confirm.
7. Wait for the process to complete, and then use the volume down button to highlight “Reboot system now” and press the power button to restart the device.

If the issue persists after trying these steps, it’s possible that there may be another underlying problem causing the inability to make calls. In such cases, it may be best to contact Samsung support or your carrier for further assistance.

FAQ:

My Galaxy Note10 can’t make any phone calls. What should I do?

If your Galaxy Note10 can’t make any phone calls, there are several troubleshooting steps you can try. First, make sure you have a stable network connection by checking your signal strength. If your signal is weak or intermittent, try moving to a different location or restarting your phone. Additionally, check your call settings and ensure that your phone is not in airplane mode or in a restricted network area. If these steps don’t work, you can try resetting your network settings or contacting your network provider for further assistance.

Why can’t I make voice calls on my Galaxy Note10 even though I have a strong signal?

If you have a strong signal but can’t make voice calls on your Galaxy Note10, there might be an issue with your phone’s settings or software. First, you can try restarting your phone to see if that resolves the issue. If not, check your call settings and ensure that you haven’t accidentally disabled voice calling. You can also try removing and reinserting your SIM card, as this sometimes helps resolve network-related issues. If none of these steps work, consider doing a factory reset or contacting Samsung support for further assistance.

What can I do if my Galaxy Note10 only makes calls on speakerphone?

If your Galaxy Note10 only makes calls on speakerphone, there may be an issue with your phone’s audio settings. Start by checking the call volume settings and ensure that they are not set too low. You can also try toggling the speakerphone option on and off to see if that makes a difference. If the issue persists, try restarting your phone or performing a software update. If all else fails, consider contacting Samsung support for further assistance.

My Galaxy Note10 can’t make calls to a specific number. What could be the problem?

If your Galaxy Note10 can’t make calls to a specific number, there might be an issue with the recipient’s phone or network. First, check if the number you’re trying to call is correct and not blocked on your phone. You can also try calling other numbers to see if the issue is specific to that one number. If you’re still unable to make calls to that specific number, contact your network provider and ask if there are any restrictions or issues with that particular number.

What should I do if I can’t receive incoming calls on my Galaxy Note10?

If you can’t receive incoming calls on your Galaxy Note10, there are a few steps you can take to troubleshoot the issue. First, make sure that your phone is not in airplane mode or in a restricted network area. Check your call settings and ensure that call forwarding or call blocking features are not enabled. If you’re still experiencing problems, try removing and reinserting your SIM card or contacting your network provider for further assistance.

My Galaxy Note10 can’t make calls. What could be the problem?

If your Galaxy Note10 can’t make calls, there are a few potential issues that could be causing this. It could be a problem with your network connection, the settings on your phone may need to be adjusted, or there could be a hardware issue with your device.