How to fix freezing & restarting issues on Samsung Galaxy S6 after Marshmallow 6.0.1 update

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How to fix Samsung Galaxy S6 that keeps freezing & restarting after Android 6.0.1 Marshmallow update

If you own a Samsung Galaxy S6 and recently updated it to Marshmallow 6.0.1, you may have encountered freezing and restarting issues. These problems can be frustrating and can disrupt your phone usage. However, there are steps you can take to fix these issues and get your Galaxy S6 running smoothly again.

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One possible solution is to clear the cache partition on your Galaxy S6. This can help resolve any software conflicts that may be causing freezing or restarting issues. To clear the cache partition, you will need to reboot your phone into recovery mode and select the option to wipe the cache partition.

Another potential fix is to perform a factory reset on your Galaxy S6. This will erase all data on your phone, so be sure to back up any important information beforehand. A factory reset can help eliminate any software bugs or conflicts that may be causing freezing or restarting problems.

If clearing the cache partition or performing a factory reset does not resolve the freezing and restarting issues on your Galaxy S6, you may need to consider contacting Samsung or your service provider for further assistance. They may be able to provide additional troubleshooting steps or offer a repair or replacement if necessary.

In conclusion, freezing and restarting issues on your Samsung Galaxy S6 after the Marshmallow 6.0.1 update can be frustrating, but there are steps you can take to resolve them. By clearing the cache partition or performing a factory reset, you can eliminate software conflicts and potentially fix the problem. If these solutions do not work, don’t hesitate to reach out to Samsung or your service provider for further assistance.

Common Issues on Samsung Galaxy S6 after Marshmallow 6.0.1 Update

After updating your Samsung Galaxy S6 to the Marshmallow 6.0.1 operating system, you may encounter some common issues. These issues can affect the performance and usability of your device. Here are some of the common problems and their possible solutions:

  • Battery Drain: Many users have reported that their Galaxy S6 experiences faster battery drain after the Marshmallow update. To solve this issue, you can try calibrating the battery by fully charging it and then draining it completely before charging it again. You can also check for any battery-draining apps and uninstall or disable them.
  • Slow Performance: Some users have noticed that their device has become slower after the update. To improve performance, you can clear the cache partition by going to the Recovery Mode. You can also disable any unnecessary apps or animations that may be running in the background.
  • Wi-Fi Connectivity Issues: If you are having trouble connecting to Wi-Fi networks after the update, you can try resetting your network settings. Go to Settings > Backup and Reset > Network Settings Reset. This will remove all saved networks, so you will need to reconnect to them again.
  • App Crashes: Some apps may crash or freeze after the update. To fix this issue, you can clear the app cache and data by going to Settings > Applications > Application Manager and selecting the app that is crashing. Tap on “Clear Cache” and “Clear Data” to reset the app.
  • Random Reboots: If your Galaxy S6 is restarting randomly after the update, you can try wiping the cache partition. This can be done by entering the Recovery Mode and selecting the “Wipe Cache Partition” option. This will not erase any personal data, but it may help fix the rebooting issue.
  • Overheating: Some users have reported that their device gets hot after the update. You can try removing any unnecessary apps or widgets from your home screen, as they may be causing the overheating. You can also limit background processes and disable any unwanted features like Bluetooth or GPS.

If you are still experiencing issues after trying the above solutions, you may need to consider a factory reset. Make sure to back up your data before performing a factory reset, as it will erase all data on your device.

These are some of the common issues that can occur on the Samsung Galaxy S6 after updating to Marshmallow 6.0.1. By following the suggested solutions, you can hopefully resolve these problems and optimize the performance of your device.

Fix Freezing Problems on Samsung Galaxy S6

If you are facing freezing issues on your Samsung Galaxy S6 after updating to Marshmallow 6.0.1, follow these steps to fix them:

  1. Clear Cache Partition Clearing the cache partition can help resolve freezing issues as it removes temporary files that may be causing conflicts. To clear the cache partition:
  2. Turn off your Galaxy S6.
  3. Press and hold the Volume Up, Home, and Power buttons simultaneously until the Samsung logo appears.
  4. Release the Power button but continue holding the Volume Up and Home buttons.
  5. When the Android Recovery Menu appears, release all the buttons.
  6. Use the Volume Down button to navigate to “wipe cache partition” and press the Power button to select it.
  7. Once the process is complete, navigate to “reboot system now” and press the Power button to restart your phone.
  8. Disable Unnecessary Apps Some third-party apps may be causing your Galaxy S6 to freeze. To identify and disable these apps:
  9. Go to Settings.
  10. Tap on “Applications.”
  11. Select “Application Manager.”
  12. Swipe left or right to switch between tabs and go to “Downloaded.”
  13. Look for any recently installed apps or apps that you suspect may be causing freezing issues.
  14. Tap on the app and select “Disable.”
  15. Repeat this process for other apps that may be causing freezing problems.

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16. Update Apps Make sure all your apps are up to date. Developers often release updates to fix bugs and improve performance. To update your apps:

17. Open the Google Play Store.

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18. Tap on the Menu icon (three horizontal lines) in the top-left corner. 19. Select “My apps & games.” 20. Tap on “Update all” to update all your downloaded apps. 21. Perform a Factory Reset If the freezing issues persist, performing a factory reset may be necessary. Please note that this will erase all data on your device, so it is important to back up your files before proceeding. To perform a factory reset: 22. Go to Settings. 23. Tap on “Backup & reset.” 24. Select “Factory data reset.” 25. Tap on “Reset device” and confirm your selection. 26. Your Galaxy S6 will restart and go through the reset process. This may take a few minutes.

If none of these steps resolve the freezing issues on your Samsung Galaxy S6, it may be necessary to contact Samsung support or visit a service center for further assistance.

Troubleshooting Restarting Issues on Samsung Galaxy S6

If you are experiencing freezing and restarting issues on your Samsung Galaxy S6 after updating to Marshmallow 6.0.1, there are several troubleshooting steps you can try to resolve the problem. Please follow the steps below:

  1. Clear App Cache and Data: Clearing the cache and data of problematic apps can often fix freezing and restarting issues. To do this, navigate to Settings > Applications > Application Manager and select the app causing the problem. Tap on “Clear Cache” and “Clear Data” to remove any temporary files and stored data for that app.
  2. Update Apps: Ensure that all your apps are up to date. Outdated apps can sometimes conflict with the new operating system and cause stability issues. Open the Google Play Store, go to the “My apps & games” section, and update any apps that have pending updates.
  3. Disable Unnecessary Apps: Some third-party apps may not be fully optimized for Marshmallow 6.0.1 and can cause instability on your device. Disable any apps that you don’t use frequently or suspect may be causing the restarting issues. To do this, go to Settings > Applications > Application Manager and select the app. Tap on “Disable” to turn off the app temporarily.
  4. Remove Problematic Widgets: Widgets can also contribute to freezing and restarting issues. Remove any widgets from your home screen that may be causing problems by long-pressing on the widget and dragging it to the “Remove” or “Trash” icon.
  5. Perform a Factory Reset: If none of the above steps resolve the issue, you may need to perform a factory reset to restore your device to its original settings. Make sure to back up all your important data before proceeding, as a factory reset will erase all data on your device. To perform a factory reset, go to Settings > Backup & reset > Factory data reset and follow the on-screen instructions.

If the problem persists after trying all the troubleshooting steps, it may be necessary to contact Samsung support or your mobile carrier for further assistance or to consider a hardware repair.

Solutions to Resolving Samsung Galaxy S6 Freezing and Restarting Problems

If you are experiencing freezing and restarting issues on your Samsung Galaxy S6 after updating to Marshmallow 6.0.1, there are several possible solutions to resolve these problems. Below are some troubleshooting steps that you can try:

  • Clear app cache and data: Go to Settings > Applications > Application Manager, then select the app causing the problem and tap on Clear Cache and Clear Data.
  • Wipe cache partition: Turn off your Samsung Galaxy S6, then press and hold the Power, Volume Up, and Home buttons simultaneously until the Samsung logo appears. Release the Power button, but continue holding the other two buttons until the Android System Recovery screen appears. Use the volume buttons to navigate to the Wipe Cache Partition option, then press the Power button to select it. Once the process is complete, use the volume buttons to select the Reboot System Now option, then press the Power button to restart your device.
  • Perform a factory reset: If the above steps do not resolve the freezing and restarting issues, you can try performing a factory reset. Note that this will erase all data on your device, so make sure to back up your important files beforehand. To perform a factory reset, go to Settings > Backup and Reset > Factory Data Reset, then follow the on-screen prompts.
  • Update your firmware: Check for any available firmware updates for your Samsung Galaxy S6. To do this, go to Settings > About Device > Software Update, then tap on Check for Updates. If an update is available, follow the on-screen prompts to download and install it.
  • Contact Samsung support: If none of the above solutions work, it is recommended to contact Samsung support for further assistance. They may be able to provide additional troubleshooting steps or offer a repair or replacement if necessary.

By following these troubleshooting steps, you should be able to resolve the freezing and restarting problems on your Samsung Galaxy S6 after the Marshmallow 6.0.1 update. Remember to always back up your data before performing any major troubleshooting steps to avoid data loss.

FAQ:

Why is my Samsung Galaxy S6 freezing and restarting after the Marshmallow 6.0.1 update?

This issue may occur due to a software glitch or compatibility issues with certain apps. It is recommended to perform a soft reset and clear the cache partition to resolve the freezing and restarting problems.

How do I perform a soft reset on my Samsung Galaxy S6?

To perform a soft reset, press and hold the power button and volume down button simultaneously for about 10 seconds until the device reboots.

How do I clear the cache partition on my Samsung Galaxy S6?

To clear the cache partition, turn off the device and then press and hold the power, volume up, and home buttons simultaneously. Release the buttons when the Android logo appears and use the volume down button to navigate to “wipe cache partition.” Press the power button to select this option and then use the volume down button to highlight “yes” and press the power button to confirm.

What should I do if the freezing and restarting issues persist after performing a soft reset and clearing the cache partition?

If the problems still persist, you may need to perform a factory reset. However, be sure to back up all important data before proceeding, as a factory reset will erase all data and settings on your device.

Are there any other solutions to fix freezing and restarting issues on the Samsung Galaxy S6?

Yes, you can also try uninstalling any recently installed apps that may be causing conflicts, updating all apps and the device’s software to the latest versions, or contacting Samsung support for further assistance.

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