Fix PS4 NW-31456-9 Error - Updated Guide 2023

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How To Fix PS4 NW-31456-9 Error | NEW & Updated in 2023

If you’re a PlayStation 4 (PS4) user, you may have encountered the NW-31456-9 error code at some point. This error code typically appears when there’s a problem with your internet connection on the PS4 console. It can prevent you from connecting to the PlayStation Network (PSN), resulting in limited access to online features and services.

Table Of Contents

To fix the PS4 NW-31456-9 error, there are a few troubleshooting steps you can try. First, make sure your internet connection is stable and working properly. Reset your modem and router to refresh the network connection. You can also try connecting your PS4 console to the internet using an Ethernet cable instead of Wi-Fi to ensure a more stable connection.

If the error persists, you can also try disabling the Internet Connection Sharing (ICS) feature on your computer if you’re using it to share internet with your PS4. Sometimes, this feature can cause conflicts and prevent the console from connecting to the internet properly. Additionally, you can try changing your DNS settings on the PS4 to Google’s public DNS (8.8.8.8 and 8.8.4.4) to see if that resolves the issue.

If none of these troubleshooting steps work, it’s possible that the issue is with your PS4 console or the PlayStation Network itself. In this case, you may need to reach out to PlayStation support for further assistance. They can provide guidance and help you resolve the NW-31456-9 error so you can get back to enjoying your PS4 gaming experience without any interruptions.

Overall, encountering the PS4 NW-31456-9 error can be frustrating, especially when you’re trying to access online features. However, with the right troubleshooting steps and possibly reaching out to support, you can fix the issue and get back to enjoying your PS4 games online.

Fix PS4 NW-31456-9 Error

If you are encountering the PS4 NW-31456-9 error, it indicates that there is a problem with your network connection on the PlayStation 4 console. This error code typically appears when the console is unable to connect to the internet or experiences a connection issue. Here are some steps you can take to resolve this error:

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  1. Check your network connection: Make sure that your PS4 is connected to the internet. You can do this by going to the “Settings” menu on your console and selecting “Network.” Check if your console is connected to a stable Wi-Fi network or if it is using an Ethernet cable.
  2. Restart your PS4 and modem/router: Sometimes, a simple restart can fix network connection issues. Power off your PS4 console and unplug the power cord from the back. Additionally, power off your modem and router by unplugging their power cords. Wait for a few minutes before plugging everything back in and powering them on. This can help refresh the network connection and resolve the error.
  3. Check for system updates: Ensure that your PS4 console is running the latest system software. Go to the “Settings” menu, select “System Software Update,” and choose “Update Now” if there are any available updates. Installing the latest updates can fix bugs and improve network connectivity.
  4. Disable proxy server: If you have a proxy server set up on your network, try disabling it. Go to the “Settings” menu, select “Network,” then “Set Up Internet Connection.” Choose your connection method (Wi-Fi or LAN cable), select “Custom,” and when prompted for a proxy, choose “Do Not Use.” This can help bypass any potential issues caused by the proxy server.
  5. Reset your network settings: If none of the above steps work, you can try resetting your network settings on the PS4. Go to the “Settings” menu, select “Network,” then “Set Up Internet Connection.” Choose your connection method and select “Custom.” Follow the on-screen prompts, but make sure to choose “Automatic” for IP Address, DHCP Host Name, and DNS Settings. This will reset your network settings to default.

If you have followed the above steps and are still experiencing the PS4 NW-31456-9 error, it may indicate a more serious hardware or network issue. In this case, you may need to contact PlayStation support for further assistance or consult with a professional technician.

Troubleshooting Steps

  • Restart your PS4 console to see if the error resolves itself.
  • Check your internet connection and make sure it is stable. You can try connecting your PS4 to a different network or using a wired connection instead of Wi-Fi.
  • Verify if there are any network outages or maintenance issues with your internet service provider.
  • Update the firmware of your PS4 to the latest version. This can be done by going to the Settings menu, selecting System Software Update, and choosing Update Now.
  • Clear the cache on your PS4 by turning it off and unplugging it from the power source for a few minutes. Then, plug it back in and turn it on again.
  • Disable any firewalls or antivirus software that may be blocking the PS4 from connecting to the network.
  • Reset your router by turning it off and unplugging it from the power source for a few minutes. Then, plug it back in and turn it on again.
  • Make sure that the PS4 is connected to the correct network and that the network settings are properly configured.
  • Contact the PlayStation support team for further assistance if the error persists.

If none of the above steps resolve the NW-31456-9 error on your PS4, it may indicate a hardware problem with your console. In this case, you may need to consider getting it repaired or replaced.

Common Causes

  1. Network Connectivity Issues: The NW-31456-9 error on PS4 often occurs due to network connectivity problems. This can be caused by a weak or unstable internet connection, router issues, or network congestion.
  2. Firewall or Security Settings: Sometimes, the error can be caused by firewall or security settings on your router or network. These settings may block the necessary network ports for the PS4 to connect properly.
  3. PlayStation Network Server Issues: Occasionally, the error may be caused by server issues on the PlayStation Network (PSN) side. If there is a problem with the PSN servers, it can prevent your PS4 from connecting to the network.
  4. Outdated System Software: An outdated system software on your PS4 can also trigger the NW-31456-9 error. It is important to keep your PS4’s software up to date to avoid compatibility issues and ensure smooth network connectivity.
  5. DNS Configuration Issues: Incorrect DNS settings on your PS4 can lead to the NW-31456-9 error. DNS translates domain names into numerical IP addresses, and if the DNS configuration is incorrect, it can prevent your PS4 from connecting to the network.
  6. Network Hardware Problems: Faulty network hardware such as cables, routers, or modems can also cause the NW-31456-9 error. If there is a problem with your network hardware, it can disrupt the connection between your PS4 and the network.

Updated Guide for 2023

If you are encountering the PS4 NW-31456-9 error, don’t worry. This guide will provide you with step-by-step instructions on how to fix this error and get back to gaming.

This error typically occurs when there is a network connectivity issue between your PS4 console and the PlayStation Network servers. It can be frustrating, but with the right troubleshooting steps, you can resolve the issue.

  1. Check your internet connection: Make sure your internet connection is stable and working properly. You can do this by testing your connection on other devices or resetting your router.
  2. Restart your PS4: Sometimes a simple restart can resolve network issues. Turn off your PS4 completely and wait for a few minutes before turning it back on.
  3. Update your PS4 system software: Keeping your system software up to date can help fix bugs and improve network connectivity. Go to the settings menu on your PS4, select “System Software Update,” and follow the prompts to install any available updates.
  4. Disable media server connection: If you have a media server enabled on your PS4, try disabling it temporarily to see if it resolves the error. Go to the settings menu, select “Network,” then “Media Server Connection,” and choose to disable it.
  5. Change DNS settings: In some cases, changing your DNS settings can help improve network connectivity. Go to the settings menu, select “Network,” then “Set Up Internet Connection,” and choose either Wi-Fi or LAN depending on your connection. Select “Custom” and manually configure your DNS settings.
  6. Contact PlayStation support: If none of the above steps work, it’s possible that there may be an issue with the PlayStation Network servers. Contact PlayStation support for further assistance and to check if there are any known network outages in your area.

By following these steps, you should be able to resolve the PS4 NW-31456-9 error and get back to enjoying your gaming experience. If you continue to encounter the error, it’s recommended to seek additional support from PlayStation or consult the official PlayStation community forums for further guidance.

FAQ:

What is the NW-31456-9 error on PS4?

The NW-31456-9 error on PS4 is a network connection error that often occurs when your console is unable to connect to the internet.

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How can I fix the NW-31456-9 error on PS4?

To fix the NW-31456-9 error on PS4, you can try a few methods such as restarting your router, checking your network cables, updating your PS4 software, or contacting your internet service provider for assistance.

Why am I getting the NW-31456-9 error on my PS4?

There can be several reasons why you are getting the NW-31456-9 error on your PS4. It could be due to a weak or unstable internet connection, network congestion, outdated PS4 software, or issues with your router or modem.

Can I fix the NW-31456-9 error on my PS4 without contacting my internet service provider?

Yes, you can try to fix the NW-31456-9 error on your PS4 without contacting your internet service provider. You can start by restarting your router, checking your network cables, or updating your PS4 software. If these methods do not work, then you can consider contacting your internet service provider for further assistance.

Will restoring my PS4 to factory settings fix the NW-31456-9 error?

Restoring your PS4 to factory settings can potentially fix the NW-31456-9 error, but it should be considered as a last resort. This will delete all your data and settings on the console, so make sure to backup your important files before proceeding with the reset.

What is the PS4 NW-31456-9 error?

The PS4 NW-31456-9 error is a network error that occurs on the PlayStation 4 console. It usually occurs when there is an issue with the network connection, preventing the console from connecting to the internet.

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