Easy Steps to Resolve PS4 Wifi Not Working Issue and Fix Connection Problems


How To Fix PS4 Wifi Not Working Issue | Won’t Connect

If you’re an avid gamer, you know how frustrating it can be when your PS4’s wifi stops working. Whether you’re in the middle of an intense online multiplayer game or trying to stream your favorite movie, a reliable wifi connection is essential for a smooth gaming experience.

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Fortunately, resolving wifi issues on your PS4 is easier than you might think. In this article, we’ll walk you through some easy steps to troubleshoot and fix your PS4’s wifi connection problems. From checking your network settings to updating your firmware, these solutions will help you get back to gaming in no time.

First, make sure your PS4 is properly connected to your wifi network. Go to the Settings menu, select Network, and choose Set Up Internet Connection. From here, you can select your wifi network and enter the password to establish a connection. If you’re still having issues, try power cycling your modem and router to reset your internet connection.

If the wifi problem persists, check your network settings. Make sure that your PS4 is set to automatically obtain an IP address and DNS, as this can help resolve connection issues. You can find these settings in the Network menu under Custom. Additionally, try changing the DNS settings to Google’s public DNS ( and to see if that improves your wifi connection.

If none of these steps work, it’s time to update your PS4’s firmware. Sony regularly releases firmware updates to improve system performance and fix bugs, and updating your console may resolve wifi connection problems. Simply go to the Settings menu, select System Software Update, and follow the prompts to download and install the latest firmware.

By following these easy steps, you can resolve wifi issues on your PS4 and get back to enjoying your favorite games and content. Remember to check your network settings, power cycle your modem and router, and update your console’s firmware. With a little troubleshooting, you’ll be back online and ready to game in no time!

Identify the Issue

When experiencing issues with your PS4’s WiFi connectivity, it’s important to first identify the nature of the problem. This will help determine the appropriate steps to resolve it. Here are some common issues you might encounter:

  • No WiFi connection: If your PS4 is not able to connect to any WiFi network, the problem may lie with the console or its settings.
  • Intermittent connection: If your WiFi connection keeps dropping or experiencing intermittent connectivity, there may be a signal interference issue or a problem with your router.
  • Slow connection: If your WiFi speed is significantly slower than expected, there may be network congestion or a problem with your internet service provider.

By understanding the nature of the issue, you can focus on the specific troubleshooting steps to resolve it. The following sections will provide detailed instructions on how to tackle each of these problems and get your PS4’s WiFi up and running again.

Check the Signal Strength

    1. Make sure that your PS4 is within range of your Wi-Fi router. Walls and other obstacles can weaken the Wi-Fi signal.
    1. Check if there are any other devices or appliances that may be causing interference. Devices like cordless phones, microwaves, and baby monitors can disrupt the Wi-Fi signal.
    1. Move your PS4 and Wi-Fi router closer together to improve the signal strength. Alternatively, you can try relocating your Wi-Fi router to a central location in your home.
    1. If your Wi-Fi router supports 5GHz band, switch to it as it provides faster and more stable connections compared to the 2.4GHz band.
    1. Consider using a Wi-Fi extender or mesh network system to extend the range of your Wi-Fi signal and improve coverage in your home.

Ensure Proper Network Configuration

If you are experiencing wifi connectivity issues with your PS4, it is important to ensure that your network is properly configured. Follow these steps to ensure that your network is set up correctly:

  1. Check your internet connection: Make sure that your internet connection is active and working properly. You can do this by trying to access the internet on another device, such as your smartphone or computer.
  2. Restart your router and modem: Sometimes, the issue can be resolved by simply restarting your router and modem. Unplug them from the power source, wait for a few seconds, and then plug them back in. This can help refresh the network connection and resolve any temporary issues.
  3. Position your PS4 closer to the router: If your PS4 is located far away from your router, it may experience weak wifi signal strength. Try moving your PS4 closer to the router to improve the signal quality and reduce connectivity issues.
  4. Check for interference: Wifi signals can be disrupted by other electronic devices, such as cordless phones, microwave ovens, or baby monitors. Make sure that your PS4 is not located near such devices, as they can interfere with the wifi connection. Additionally, some walls and objects can weaken the wifi signal, so try to minimize obstructions between your PS4 and the router.
  5. Update your router firmware: If your router’s firmware is outdated, it can cause compatibility issues with your PS4. Check the manufacturer’s website for the latest firmware update and follow the instructions to update your router’s firmware.
  6. Change the wifi channel: Wifi routers operate on different channels, and selecting the right channel can help improve the wifi signal. Access your router’s settings through a web browser and change the wifi channel to see if it improves the connection for your PS4.
  7. Use a wired connection: If all else fails, consider using a wired connection instead of wifi. Connect an ethernet cable from your PS4 directly to your router to ensure a stable and reliable connection.

By following these steps, you can ensure that your network is properly configured and potentially resolve any wifi connectivity issues with your PS4.

Perform a Power Cycle

Performing a power cycle on your PS4 can help resolve any temporary issues that may be causing your WiFi connection problem. Here’s how you can do it:

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  1. Turn off your PS4 completely by pressing and holding the power button for about 7 seconds until you hear a beep.
  2. Once the PS4 is fully turned off, unplug the power cable from the back of the console.
  3. Leave the console unplugged for at least 10 seconds to ensure that all power is drained.
  4. After 10 seconds, plug the power cable back into the console.
  5. Turn on your PS4 by pressing the power button.

By performing a power cycle, you are essentially resetting the console’s power supply, which can help resolve any software or hardware conflicts that may be affecting your WiFi connection.

Troubleshoot the Connection

If you are experiencing issues with your PS4’s wifi connection, here are some troubleshooting steps you can follow:

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  1. Restart your router: Begin by restarting your router. Unplug it from the power source, wait for about 30 seconds, and then plug it back in. Wait for the router to fully reboot before moving to the next step.
  2. Check your internet connection: Make sure that your internet connection is working properly by testing it on other devices such as your smartphone or laptop. If the connection is working fine on other devices, the issue may be specific to your PS4.
  3. Move your PS4 closer to the router: Sometimes, distance can be a factor in causing wifi connection issues. Try moving your PS4 closer to your router and see if that improves the connection.
  4. Disable other devices connected to the network: If there are multiple devices connected to the same network, they may be using up bandwidth and causing a poor wifi connection for your PS4. Try disconnecting or disabling other devices temporarily to see if that improves the connection.
  5. Reset your network settings: If none of the above steps work, you can try resetting your network settings on your PS4. Go to Settings > Network > Set Up Internet Connection, and select “Use Wi-Fi” or “Custom”. Follow the prompts to set up a new internet connection.
  6. Contact your internet service provider: If you have tried all the above steps and are still experiencing connection issues, it may be a problem with your internet service provider. Contact them for assistance and let them know the steps you have already taken to troubleshoot the issue.

By following these troubleshooting steps, you should be able to resolve any wifi connection issues on your PS4 and get back to gaming smoothly.

Restart the Router

If you are experiencing Wi-Fi connection issues with your PS4, one of the first troubleshooting steps you should try is to restart your router. Restarting the router can often resolve temporary network glitches or conflicts that may be causing the issue. To restart your router, follow these steps:

  1. Locate the power cord connected to your router.
  2. Unplug the power cord from the router.
  3. Wait for at least 30 seconds.
  4. Plug the power cord back into the router.
  5. Wait for the router to fully restart and establish a connection.

Once the router has restarted, try to connect your PS4 to the Wi-Fi network again and see if the issue has been resolved.


What should I do if my PS4 wifi is not working?

If your PS4 wifi is not working, first try restarting your router and PS4. If that doesn’t work, check your internet connection settings or try using a LAN cable for a wired connection.

Why is my PS4 not connecting to wifi?

Your PS4 may not be connecting to wifi due to various reasons. It could be a problem with your router, network settings, or interference from other devices. Try troubleshooting your network settings or contacting your internet service provider for assistance.

How can I fix the wifi connection problems on my PS4?

To fix wifi connection problems on your PS4, you can try several steps. First, power cycle your router and PS4. Then, check your network settings and ensure the SSID and password are correct. If the problem persists, try changing the wifi channel or using a wired connection.

Is it possible to use a LAN cable instead of wifi on my PS4?

Yes, it is possible to use a LAN cable instead of wifi on your PS4. Simply connect one end of the LAN cable to your PS4 and the other end to your router. This will provide a wired connection, which is often more stable and reliable than wifi.

What can I do if my PS4 wifi is slow?

If your PS4 wifi is slow, you can try several solutions. First, make sure your internet connection is functioning properly. You can also try moving your PS4 closer to the router, reducing interference from other devices, or using a LAN cable for a wired connection. Additionally, optimizing your network settings or upgrading your internet plan may help improve the speed.

Why is my PS4 not connecting to wifi?

There could be several reasons why your PS4 is not connecting to wifi. First, make sure that your wifi network is working properly and that other devices are able to connect to it. Second, check if the wifi signal is weak or if there is interference from other devices. You can try moving your PS4 closer to the router or removing any sources of interference. Finally, check if the wifi settings on your PS4 are correct and if there are any software updates available.

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