7 Effective Ways to Fix Low Audio on Calls on Galaxy S10

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How to fix low audio on calls on Galaxy S10 | sound is low during calls

If you’re experiencing low audio issues during calls on your Samsung Galaxy S10, you’re not alone. Many users have reported this problem, but fortunately, there are several solutions to fix it. In this guide, we’ll walk you through seven effective methods to resolve low audio problems on your Galaxy S10.

  1. Check Volume Settings

First, make sure that the volume on your Galaxy S10 is turned up and not muted. You can do this by pressing the volume up button on the side of your device or by going to the Settings app and adjusting the volume level. Also, check if the call volume is specifically low by making test calls to different numbers.

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  1. Clean the Speaker and Microphone

Dirt, dust, and debris can sometimes accumulate on the speaker and microphone of your Galaxy S10, causing audio issues. Use a soft cloth to gently clean these areas, and make sure to remove any obstructions that may be affecting the sound quality.

  1. Disable Bluetooth

If you have Bluetooth enabled on your Galaxy S10, try turning it off. Sometimes, when Bluetooth is on, it can interfere with call audio and result in low sound quality. Disable Bluetooth and see if the audio problem is resolved.

  1. Update Software

Outdated software can sometimes cause glitches and audio problems. Make sure that your Galaxy S10 is running on the latest software version by checking for updates in the Settings app. If an update is available, download and install it to see if it fixes the low audio issue.

  1. Reset Network Settings

Resetting the network settings on your Galaxy S10 can sometimes resolve audio issues during calls. To do this, go to the Settings app, tap on “General Management,” then “Reset,” and finally select “Reset Network Settings.” Keep in mind that this will remove any saved Wi-Fi networks and Bluetooth connections, so make sure to reconnect to them after the reset.

  1. Enable Safe Mode

Booting your Galaxy S10 in Safe Mode can help determine if a third-party app is causing the low audio problem. To enable Safe Mode, press and hold the power button until the power menu appears, then press and hold the “Restart” option. When prompted, tap “Safe Mode” and wait for your device to restart. In this mode, only pre-installed apps will be active. If the audio problem is resolved in Safe Mode, it’s likely that a third-party app is to blame, and you may need to uninstall or update it.

  1. Factory Reset

If all else fails, you can try performing a factory reset on your Galaxy S10. This will erase all data and settings on your device, so make sure to back up your important files before proceeding. To factory reset your device, go to the Settings app, tap on “General Management,” then “Reset,” and finally select “Factory Data Reset.” Confirm the action and wait for your device to reset. After the reset, set up your Galaxy S10 as new and check if the low audio issue has been resolved.

By following these seven effective methods, you should be able to fix low audio problems on your Galaxy S10 during calls. If the issue persists, it may be a hardware problem, and it’s recommended to contact Samsung support or visit a service center for further assistance.

Effective Ways to Fix Low Audio on Calls on Galaxy S10

If you’re experiencing low audio volume during calls on your Galaxy S10, there are several effective solutions you can try to fix the issue. Here are some recommended troubleshooting steps:

  • 1. Adjust Call Volume: Make sure that the call volume is not set too low. During a call, use the volume buttons to increase the call volume to an appropriate level.
  • 2. Clean Speaker/Microphone: Dust or debris can sometimes accumulate on the speaker or microphone, affecting audio quality. Use a soft brush or a can of compressed air to clean the speaker and microphone ports.
  • 3. Remove Phone Case: If you are using a phone case, it may be blocking the speaker or microphone, resulting in low audio. Remove the case and check if the audio improves.
  • 4. Disable Noise Cancellation: Galaxy S10 has a noise cancellation feature that can sometimes interfere with call audio. To disable it, go to Settings > Accessibility > Hearing enhancements and toggle off the Noise cancellation option.
  • 5. Update Software: Outdated software can sometimes cause audio issues. Check for any available software updates for your Galaxy S10 by going to Settings > Software update.
  • 6. Reset Network Settings: Resetting the network settings can help resolve any network-related issues that may be affecting call audio. Go to Settings > General Management > Reset > Reset network settings.
  • 7. Reset All Settings: If none of the above solutions work, you can try resetting all settings on your Galaxy S10. Note that this will reset all your preferences but will not delete any data. Go to Settings > General Management > Reset > Reset all settings.

By following these steps, you should be able to fix low audio issues during calls on your Galaxy S10 and improve the overall call audio quality.

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Adjust Call Volume Settings

If you are experiencing low audio on your Galaxy S10 during calls, adjusting the call volume settings can help improve the sound quality. Here’s how you can do it:

  1. During a call, press the Volume Up button on the side of your phone to increase the call volume.
  2. If the Volume Up button didn’t work, try adjusting the volume using the volume controls in the Phone app. Open the Phone app and tap the three-dot menu icon in the top-right corner. Then, tap “Settings” and “Ringtones and Sounds”. Adjust the Call Volume slider to the desired level.
  3. Ensure that the “Extra volume” feature is disabled, as it may affect the sound quality. To disable it, open the Phone app, tap the three-dot menu icon, then tap “Settings” and “Call settings”. Disable the “Extra volume” option if it is enabled.

By adjusting the call volume settings, you should be able to improve the audio quality and volume during calls on your Galaxy S10.

Clean the Speaker and Microphone

One possible cause of low audio on calls is a buildup of dirt or debris on the speaker and microphone of your Galaxy S10. Over time, dust, lint, and other particles can accumulate in these areas, obstructing the sound and causing it to become muffled or distorted.

To clean the speaker and microphone, follow these steps:

  1. Power off your Galaxy S10 to avoid any accidental button presses during the cleaning process.
  2. Use a soft, clean cloth or cotton swab to gently wipe the speaker grill and microphone openings.
  3. For more thorough cleaning, you can use a small, soft-bristled brush to remove any stubborn debris.
  4. Take extra care not to push the debris further into the speaker or microphone openings.
  5. If necessary, lightly dampen the cloth or cotton swab with water or isopropyl alcohol to remove any greasy residue.
  6. Allow the speaker and microphone to dry completely before turning on your Galaxy S10.

It’s important to note that excessive moisture or harsh cleaning products can damage the speaker and microphone, so be cautious when using liquids. If you’re unsure about cleaning the speaker and microphone yourself, you can also take your Galaxy S10 to a professional for assistance.

Cleaning the speaker and microphone on your Galaxy S10 regularly can help improve audio quality and prevent future issues with low audio on calls.

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Check for Software Updates

One of the first things you should do if you’re experiencing low audio on calls on your Galaxy S10 is to check for software updates. Sometimes, a software update can fix issues with audio and improve the overall performance of your device.

  1. Swipe down from the top of the screen to open the notification panel.
  2. Tap the settings icon (gear icon) in the top right corner.
  3. Scroll down and tap “Software update.”
  4. Tap “Download and install” to check for any available updates.
  5. If an update is available, follow the on-screen instructions to download and install it.

After the update is installed, restart your device and check if the low audio issue on calls has been resolved. If not, you can proceed to the next troubleshooting step.

FAQ:

My Galaxy S10 has very low audio during calls. What can I do to fix it?

If you are experiencing low audio during calls on your Galaxy S10, there are several effective ways to fix it. First, make sure that the volume is turned up to the maximum level. You can also try cleaning the earpiece and speaker grills with a soft brush. If the issue persists, you can try resetting the phone’s audio settings or performing a software update. If none of these methods work, it may be a hardware problem and you should consider contacting Samsung for further assistance.

Why is the audio on my Galaxy S10 so low during calls?

There can be several reasons for low audio on your Galaxy S10 during calls. It could be due to a software issue, such as incorrect audio settings or outdated software. It could also be a problem with the hardware, such as a faulty earpiece or speaker. Another possible cause could be dirt or debris blocking the earpiece or speaker grills. By troubleshooting and trying the various solutions mentioned in the article, you should be able to identify and fix the problem.

I have already cleaned the earpiece and speaker grills on my Galaxy S10, but the audio is still low during calls. What else can I try?

If cleaning the earpiece and speaker grills did not resolve the issue, there are a few other things you can try. First, check the volume settings and make sure they are turned up to the maximum level. You can also try resetting the phone’s audio settings. If the problem persists, you can try performing a software update to ensure that you have the latest firmware installed. If none of these methods work, it may be a hardware problem and you should consider contacting Samsung for further assistance.

Is there a way to fix low audio on Galaxy S10 without contacting Samsung for assistance?

Yes, there are several ways you can try to fix low audio on your Galaxy S10 without contacting Samsung for assistance. First, make sure that the volume is turned up to the maximum level. You can also try cleaning the earpiece and speaker grills with a soft brush. If the problem persists, you can try resetting the phone’s audio settings or performing a software update. These troubleshooting steps should help resolve most audio issues. However, if none of these methods work, it may be a hardware problem and you may need to contact Samsung for further assistance.

After updating my Galaxy S10’s software, the audio is still low during calls. What can I do?

If you have updated the software on your Galaxy S10 and the audio is still low during calls, there are a few other things you can try. First, make sure that the volume is turned up to the maximum level. You can also try cleaning the earpiece and speaker grills with a soft brush. If the problem persists, you can try resetting the phone’s audio settings. If none of these methods work, it may be a hardware problem and you should consider contacting Samsung for further assistance.

Why is the audio on my Galaxy S10 low during calls?

The audio on your Galaxy S10 may be low during calls due to several reasons such as a software glitch, improper audio settings, or a problem with the phone’s hardware.

How can I fix low audio on my Galaxy S10 during calls?

There are several effective ways to fix low audio on your Galaxy S10 during calls. You can try adjusting the call volume, clearing the cache of the Phone app, disabling noise reduction, checking for software updates, or performing a factory reset. If the issue persists, it is recommended to contact Samsung support or visit a service center.

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